During uninstallation in Win XP & Win7, it prompts the error(please Refer attached error.png doc). Installation is fine, and shortcut is also launching 5n,but when the time of uninstallation getting this error.

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  • You don't mention what software title you're having an issue with. Providing this and any other relevant details (below) may result in a suggestion to resolve your problem.

    What software is it?
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Can you get a log file from the Uninstall so you can see where it might be failing?

if install is MSI, just do the following from RUN:

msiexec /x {your product guid} /lv+"%TEMP%\Uninstall_Error.log"

Then type in %TEMP% from Run to get to your log file.

Answered 08/06/2013 by: ekgcorp
Tenth Degree Black Belt

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