Hiya, has anyone been able to package this software?

I installed isscript 10, then created a transform for this package, but when ever i try installing it, it just stays on the installing prompt and does nothing. i created a verbose log for this and here's the result if this helps.

=== Verbose logging started: 12/01/2007 14:00:48 Build type: SHIP UNICODE 3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (90:FC) [14:00:48:338]: Resetting cached policy values
MSI (c) (90:FC) [14:00:48:338]: Machine policy value 'Debug' is 0
MSI (c) (90:FC) [14:00:48:338]: ******* RunEngine:
******* Product: Y:\Package\Dragon\Dragon NaturallySpeaking 9.msi
******* Action:
******* CommandLine: **********
MSI (c) (90:FC) [14:00:48:338]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (90:FC) [14:00:48:338]: Grabbed execution mutex.
MSI (c) (90:FC) [14:00:48:541]: Cloaking enabled.
MSI (c) (90:FC) [14:00:48:541]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (90:FC) [14:00:48:557]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (28:3C) [14:00:48:604]: Grabbed execution mutex.
MSI (s) (28:F4) [14:00:48:620]: Resetting cached policy values
MSI (s) (28:F4) [14:00:48:620]: Machine policy value 'Debug' is 0
MSI (s) (28:F4) [14:00:48:620]: ******* RunEngine:
******* Product: Y:\Package\Dragon\Dragon NaturallySpeaking 9.msi
******* Action:
******* CommandLine: **********
MSI (s) (28:F4) [14:00:48:807]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (28:F4) [14:00:48:838]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (28:F4) [14:00:48:885]: File will have security applied from OpCode.
MSI (s) (28:F4) [14:00:52:886]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (28:F4) [14:00:52:886]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'Y:\Package\Dragon\Dragon NaturallySpeaking 9.msi' against software restriction policy
MSI (s) (28:F4) [14:00:52:886]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (s) (28:F4) [14:00:52:886]: SOFTWARE RESTRICTION POLICY: Y:\Package\Dragon\Dragon NaturallySpeaking 9.msi is not digitally signed
MSI (s) (28:F4) [14:00:52:964]: SOFTWARE RESTRICTION POLICY: Y:\Package\Dragon\Dragon NaturallySpeaking 9.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (28:F4) [14:00:52:964]: End dialog not enabled
MSI (s) (28:F4) [14:00:52:964]: Original package ==> Y:\Package\Dragon\Dragon NaturallySpeaking 9.msi
MSI (s) (28:F4) [14:00:52:964]: Package we're running from ==> C:\WINDOWS\Installer\6c139a.msi
MSI (s) (28:F4) [14:00:52:979]: APPCOMPAT: looking for appcompat database entry with ProductCode '{DDDD90B2-80F2-413A-8A8E-38C5076A7DBA}'.
MSI (s) (28:F4) [14:00:52:979]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (28:F4) [14:00:52:979]: MSCOREE not loaded loading copy from system32
MSI (s) (28:F4) [14:00:52:995]: Machine policy value 'TransformsSecure' is 0
MSI (s) (28:F4) [14:00:52:995]: User policy value 'TransformsAtSource' is 0
MSI (s) (28:F4) [14:00:52:995]: Machine policy value 'DisablePatch' is 0
MSI (s) (28:F4) [14:00:52:995]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (28:F4) [14:00:52:995]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (28:F4) [14:00:52:995]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (28:F4) [14:00:52:995]: Looking for file transform: Y:\Package\Dragon\Dragon NaturallySpeaking 9test.mst
MSI (s) (28:F4) [14:00:53:011]: File will have security applied from OpCode.
MSI (s) (28:F4) [14:00:53:120]: Original transform ==> Y:\Package\Dragon\Dragon NaturallySpeaking 9test.mst
MSI (s) (28:F4) [14:00:53:120]: Transform we're running from ==> C:\WINDOWS\Installer\6c139b.mst
MSI (s) (28:F4) [14:00:53:120]: SOFTWARE RESTRICTION POLICY: Verifying transform --> 'Y:\Package\Dragon\Dragon NaturallySpeaking 9test.mst' against software restriction policy
MSI (s) (28:F4) [14:00:53:120]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (s) (28:F4) [14:00:53:120]: SOFTWARE RESTRICTION POLICY: Y:\Package\Dragon\Dragon NaturallySpeaking 9test.mst is not digitally signed
MSI (s) (28:F4) [14:00:53:136]: SOFTWARE RESTRICTION POLICY: Y:\Package\Dragon\Dragon NaturallySpeaking 9test.mst is permitted to run at the 'unrestricted' authorization level.
MSI (s) (28:F4) [14:00:53:136]: Validating transform 'C:\WINDOWS\Installer\6c139b.mst' with validation bits 0
MSI (s) (28:F4) [14:00:53:136]: Transform 'C:\WINDOWS\Installer\6c139b.mst' is valid.
MSI (s) (28:F4) [14:00:53:136]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (s) (28:F4) [14:00:53:136]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI (s) (28:F4) [14:00:53:136]: Note: 1: 2262 2: Media 3: -2147287038
MSI (s) (28:F4) [14:00:53:136]: Note: 1: 2262 2: File 3: -2147287038
MSI (s) (28:F4) [14:00:53:136]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI (s) (28:F4) [14:00:53:136]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (s) (28:F4) [14:00:53:136]: TRANSFORM: 'PatchPackage' table is missing or empty. No pre-transform fixup necessary.
MSI (s) (28:F4) [14:00:53:136]: TRANSFORM: Applying regular transform to database.
MSI (s) (28:F4) [14:00:53:136]: Note: 1: 2262 2: ActionText 3: -2147287038
MSI (s) (28:F4) [14:00:53:136]: Note: 1: 2262 2: AdminExecuteSequence 3: -2147287038
MSI (s) (28:F4) [14:00:53:136]: Note: 1: 2262 2: Condition 3: -2147287038
MSI (s) (28:F4) [14:00:53:136]: Note: 1: 2262 2: AdminUISequence 3: -2147287038
MSI (s) (28:F4) [14:00:53:136]: Note: 1: 2262 2: AdvtExecuteSequence 3: -2147287038
MSI (s) (28:F4) [14:00:53:136]: Note: 1: 2262 2: AdvtUISequence 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: AppId 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: AppSearch 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: BBControl 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Billboard 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Feature 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: File 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: CCPSearch 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: CheckBox 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Class 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Component 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Icon 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ProgId 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ComboBox 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: CompLocator 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Complus 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Control 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Dialog 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ControlCondition 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ControlEvent 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: CreateFolder 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ModuleExclusion 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: DrLocator 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Environment 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ModuleDependency 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ModuleSignature 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: EventMapping 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: MIME 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: FeatureComponents 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: FileSFPCatalog 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: SFPCatalog 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Font 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: IniFile 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: IniLocator 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: InstallUISequence 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: LaunchCondition 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ListBox 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ListView 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: LockPermissions 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Media 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ModuleComponents 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: MsiAssemblyName 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: MsiDigitalCertificate 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: MsiDigitalSignature 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ODBCAttribute 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ODBCDriver 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ODBCDataSource 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ODBCSourceAttribute 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ODBCTranslator 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: PublishComponent 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: RadioButton 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Registry 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: RegLocator 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: RemoveIniFile 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: RemoveRegistry 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ReserveCost 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: SelfReg 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ServiceControl 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ServiceInstall 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Shortcut 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: TextStyle 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: UIText 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Upgrade 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: Verb 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ISDFLInfo 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ISSelfReg 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: _SfpCaSelfReg 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: _SfpCaInf 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: HelpFileToNamespace 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: HelpFile 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: HelpFilter 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: HelpFilterToNamespace 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: HelpPlugin 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: HelpNamespace 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: _stpStdDlls 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: ISSetupFile 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: _MsiPatchTransformView 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: #_BaselineCost 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: #_BaselineFile 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: #_BaselineData 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: Note: 1: 2262 2: #_PatchCache 3: -2147287038
MSI (s) (28:F4) [14:00:53:151]: APPCOMPAT: looking for appcompat database entry with ProductCode '{DDDD90B2-80F2-413A-8A8E-38C5076A7DBA}'.
MSI (s) (28:F4) [14:00:53:151]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (28:F4) [14:00:53:151]: Transforms are not secure.
MSI (s) (28:F4) [14:00:53:151]: Transforming table Property.

MSI (s) (28:F4) [14:00:53:151]: Command Line: TRANSFORMS=Y:\Package\Dragon\Dragon NaturallySpeaking 9test.mst CURRENTDIRECTORY=C:\Documents and Settings\********** CLIENTUILEVEL=2 CLIENTPROCESSID=2704
MSI (s) (28:F4) [14:00:53:151]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{C99AB76A-6C5F-4719-892A-5245E3DC00FC}'.
MSI (s) (28:F4) [14:00:53:151]: PROPERTY CHANGE: Adding TRANSFORMS property. Its value is 'Y:\Package\Dragon\Dragon NaturallySpeaking 9test.mst'.
MSI (s) (28:F4) [14:00:53:151]: Product Code passed to Engine.Initialize: '
MSI (s) (28:F4) [14:00:53:151]: Product Code from property table before transforms: '{DDDD90B2-80F2-413A-8A8E-38C5076A7DBA}'
MSI (s) (28:F4) [14:00:53:151]: Product Code from property table after transforms: '{DDDD90B2-80F2-413A-8A8E-38C5076A7DBA}'
MSI (s) (28:F4) [14:00:53:151]: Product not registered: beginning first-time install
MSI (s) (28:F4) [14:00:53:151]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (28:F4) [14:00:53:151]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (28:F4) [14:00:53:151]: Policy value 'SearchOrder' is 'nmu'
MSI (s) (28:F4) [14:00:53:151]: Adding new sources is allowed.
MSI (s) (28:F4) [14:00:53:151]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (28:F4) [14:00:53:151]: Package name extracted from package path: 'Dragon NaturallySpeaking 9.msi'
MSI (s) (28:F4) [14:00:53:151]: Package to be registered: 'Dragon NaturallySpeaking 9.msi'
MSI (s) (28:F4) [14:00:53:167]: Note: 1: 2729
MSI (s) (28:F4) [14:00:53:167]: Note: 1: 2729
MSI (s) (28:F4) [14:00:53:167]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (28:F4) [14:00:53:167]: Machine policy value 'DisableMsi' is 0
MSI (s) (28:F4) [14:00:53:167]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (28:F4) [14:00:53:167]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (28:F4) [14:00:53:167]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (28:F4) [14:00:53:167]: Running product '{DDDD90B2-80F2-413A-8A8E-38C5076A7DBA}' with elevated privileges: Product is assigned.
MSI (s) (28:F4) [14:00:53:167]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Documents and Settings\**********'.
MSI (s) (28:F4) [14:00:53:167]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '2'.
MSI (s) (28:F4) [14:00:53:167]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '2704'.
MSI (s) (28:F4) [14:00:53:167]: TRANSFORMS property is now: Y:\Package\Dragon\Dragon NaturallySpeaking 9test.mst
MSI (s) (28:F4) [14:00:53:167]: PROPERTY CHANGE: Deleting SourcedirProduct property. Its current value is '{DDDD90B2-80F2-413A-8A8E-38C5076A7DBA}'.
MSI (s) (28:F4) [14:00:53:167]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (28:F4) [14:00:53:167]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\Application Data
MSI (s) (28:F4) [14:00:53:182]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\Favorites
MSI (s) (28:F4) [14:00:53:182]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\NetHood
MSI (s) (28:F4) [14:00:53:198]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\My Documents
MSI (s) (28:F4) [14:00:53:198]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\PrintHood
MSI (s) (28:F4) [14:00:53:198]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\Recent
MSI (s) (28:F4) [14:00:53:214]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\SendTo
MSI (s) (28:F4) [14:00:53:214]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\Templates
MSI (s) (28:F4) [14:00:53:214]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (s) (28:F4) [14:00:53:229]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\Local Settings\Application Data
MSI (s) (28:F4) [14:00:53:229]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\My Documents\My Pictures
MSI (s) (28:F4) [14:00:53:229]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (s) (28:F4) [14:00:53:229]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (s) (28:F4) [14:00:53:229]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (s) (28:F4) [14:00:53:245]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (s) (28:F4) [14:00:53:245]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (s) (28:F4) [14:00:53:245]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\Start Menu\Programs\Administrative Tools
MSI (s) (28:F4) [14:00:53:245]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\Start Menu\Programs\Startup
MSI (s) (28:F4) [14:00:53:261]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\Start Menu\Programs
MSI (s) (28:F4) [14:00:53:261]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\Start Menu
MSI (s) (28:F4) [14:00:53:261]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\**********\Desktop
MSI (s) (28:F4) [14:00:53:292]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates
MSI (s) (28:F4) [14:00:53:292]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (s) (28:F4) [14:00:53:292]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (28:F4) [14:00:53:292]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (28:F4) [14:00:53:292]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\WINDOWS\Installer\6c139a.msi'.
MSI (s) (28:F4) [14:00:53:292]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'Y:\Package\Dragon\Dragon NaturallySpeaking 9.msi'.
MSI (s) (28:F4) [14:00:53:292]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI (s) (28:F4) [14:00:53:292]: Machine policy value 'DisableRollback' is 0
MSI (s) (28:F4) [14:00:53:292]: User policy value 'DisableRollback' is 0
MSI (s) (28:F4) [14:00:53:292]: PROPERTY CHANGE: Adding UILevel property. Its value is '3'.
=== Logging started: 12/01/2007 14:00:53 ===
MSI (s) (28:F4) [14:00:53:292]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (28:F4) [14:00:53:292]: Doing action: INSTALL
MSI (s) (28:F4) [14:00:53:307]: Running ExecuteSequence
MSI (s) (28:F4) [14:00:53:307]: Doing action: ISMsiServerStartup
Action start 14:00:53: INSTALL.
Action start 14:00:53: ISMsiServerStartup.
MSI (s) (28:30) [14:00:53:323]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI134.tmp, Entrypoint: MsiServerStartup
MSI (s) (28:18) [14:00:53:323]: Generating random cookie.
MSI (s) (28:18) [14:00:53:339]: Created Custom Action Server with PID 1264 (0x4F0).
MSI (s) (28:F4) [14:00:53:339]: Doing action: ISStartup
Action ended 14:00:53: ISMsiServerStartup. Return value 1.
MSI (s) (28:E4) [14:00:53:354]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI135.tmp, Entrypoint: StartUp
MSI (s) (28:60) [14:00:53:464]: Running as a service.
MSI (s) (28:E8) [14:00:53:464]: Hello, I'm your 32bit Impersonated custom action server.
MSI (s) (28!78) [14:00:53:682]: PROPERTY CHANGE: Deleting ISStartupEvent property. Its current value is 'E3129764'.
Action start 14:00:53: ISStartup.
1: The InstallScript engine version currently installed on this machine is adequate.
MSI (s) (28!78) [14:00:53:729]: PROPERTY CHANGE: Adding ISStartupEvent property. Its value is 'E053714'.
1: Event 'E053714' is created
1: Ev19814464
MSI (s) (28:F4) [14:00:54:198]: Doing action: ISSetupFilesExtract
Action ended 14:00:54: ISStartup. Return value 1.
MSI (s) (28:CC) [14:00:54:214]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI136.tmp, Entrypoint: SFStartupEx
Action start 14:00:54: ISSetupFilesExtract.
1: Starting to extract setup files
1: SetupFile Extraction has been run previously...skipping action
MSI (s) (28:F4) [14:00:54:276]: Doing action: FindRelatedProducts
Action ended 14:00:54: ISSetupFilesExtract. Return value 1.
Action start 14:00:54: FindRelatedProducts.
MSI (s) (28:F4) [14:00:54:292]: Skipping action: PreventOldPackageInstallingOverNew (condition is false)
MSI (s) (28:F4) [14:00:54:292]: Doing action: AppSearch
Action ended 14:00:54: FindRelatedProducts. Return value 1.
Action start 14:00:54: AppSearch.
MSI (s) (28:F4) [14:00:54:292]: Note: 1: 2262 2: CompLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:292]: Note: 1: 2262 2: RegLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:292]: Note: 1: 2262 2: IniLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:292]: Note: 1: 2262 2: CompLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:292]: Note: 1: 2262 2: RegLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:292]: Note: 1: 2262 2: IniLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:339]: Note: 1: 2262 2: CompLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:339]: Note: 1: 2262 2: RegLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:339]: Note: 1: 2262 2: IniLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:339]: Note: 1: 2262 2: CompLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:339]: Note: 1: 2262 2: RegLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:339]: Note: 1: 2262 2: IniLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:432]: Note: 1: 2262 2: CompLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:432]: Note: 1: 2262 2: RegLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:432]: Note: 1: 2262 2: IniLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:432]: Note: 1: 2262 2: CompLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:432]: Note: 1: 2262 2: RegLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:432]: Note: 1: 2262 2: IniLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:448]: Note: 1: 2262 2: CompLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:448]: Note: 1: 2262 2: RegLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:448]: Note: 1: 2262 2: IniLocator 3: -2147287038
MSI (s) (28:F4) [14:00:54:464]: Skipping action: OpenDragonLogFile (condition is false)
MSI (s) (28:F4) [14:00:54:464]: Doing action: LogBasicInfo
Action ended 14:00:54: AppSearch. Return value 1.
MSI (s) (28:48) [14:00:54:464]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI137.tmp, Entrypoint: f6
Action start 14:00:54: LogBasicInfo.
Script Info: 14:00:54: UI Level: 3
Script Info: 14:00:54: Version 9.00.100.009 of Dragon NaturallySpeaking (Professional RELEASE)
Script Info: 14:00:54: Supported Languages: enx
MSI (s) (28:F4) [14:00:54:620]: Doing action: ISCleanUpFatalExit
Action ended 14:00:54: LogBasicInfo. Return value 3.
MSI (s) (28:F4) [14:00:54:636]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI138.tmp, Entrypoint: CleanUp
Action start 14:00:54: ISCleanUpFatalExit.
1: Shutting down the PRC server...
MSI (s) (28!78) [14:00:54:729]: Leaked MSIHANDLE (12) of type 790531 for thread 2936
MSI (s) (28!78) [14:00:54:729]: Leaked MSIHANDLE (11) of type 790531 for thread 2936
MSI (s) (28!78) [14:00:54:729]: Leaked MSIHANDLE (10) of type 790531 for thread 2936
1: MsiServerStartup ends
1: RPC server shut down.
Action ended 14:00:54: ISMsiServerStartup. Return value 0.
Action ended 14:00:54: ISCleanUpFatalExit. Return value 1.
Action ended 14:00:54: INSTALL. Return value 3.
Property(S): VersionMsi = 3.01
Property(S): DiskPrompt = [1]
Property(S): InstallMode = Complete
Property(S): UpgradeCode = {DDDD0D1D-2E1D-4F0C-AE80-77FF29AB7535}
Property(S): VersionNT = 501
Property(S): AdminUser = 1
Property(S): ALLUSERSPROFILE = C:\Documents and Settings\All Users\
Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
Property(S): AppDataFolder = C:\Documents and Settings\**********\Application Data\
Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property(S): FavoritesFolder = C:\Documents and Settings\**********\Favorites\
Property(S): FontsFolder = C:\WINDOWS\Fonts\
Property(S): GlobalAssemblyCache = C:\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): LocalAppDataFolder = C:\Documents and Settings\**********\Local Settings\Application Data\
Property(S): MyPicturesFolder = C:\Documents and Settings\**********\My Documents\My Pictures\
Property(S): PersonalFolder = C:\Documents and Settings\**********\My Documents\
Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
Property(S): SendToFolder = C:\Documents and Settings\**********\SendTo\
Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(S): System16Folder = C:\WINDOWS\system\
Property(S): SystemFolder = C:\WINDOWS\system32\
Property(S): TempFolder = C:\DOCUME~1\*******~1\LOCALS~1\Temp\
Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property(S): USERPROFILE = C:\Documents and Settings\**********\
Property(S): WindowsFolder = C:\WINDOWS\
Property(S): WindowsVolume = C:\
Property(S): INSTALLDIR.C3A146F5_4B48_11D5_A819_00B0D0428C0C = C:\
Property(S): IE4FOUND = C:\WINDOWS\system32\shdocvw.dll
Property(S): XPFOUND = C:\WINDOWS\system32\KERNEL32.DLL
Property(S): MSXML_FOUND.7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3 = C:\WINDOWS\system32\msxml3.dll
Property(S): MDACMainModId.B23DA2AD_A925_4B07_A1A2_B1E6D31A7858 = 7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3
Property(S): WdSfpCaMainModId.41646F16_4E6C_4E96_BF1B_772105414B9D = 7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3
Property(S): MSXML_FOUND.B560EED0_07AE_45A2_BDB9_BED4D4DA518C = C:\WINDOWS\system32\msxml3.dll
Property(S): VersionDatabase = 200
Property(S): CLIENTPROCESSID = 2704
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): CLIENTUILEVEL = 2
Property(S): CURRENTDIRECTORY = C:\Documents and Settings\**********
Property(S): RemoteAdminTS = 1
Property(S): IE5FOUND = C:\WINDOWS\system32\shdocvw.dll
Property(S): PRODUCTUPDATEFLAG = 1
Property(S): _BrowseProperty = 0
Property(S): ApplicationUsers = AllUsers
Property(S): AgreeToLicense = Yes
Property(S): _IsMaintenance = Change
Property(S): IS_SQLSERVER_USERNAME = sa
Property(S): IS_SQLSERVER_AUTHENTICATION = 0
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Custom
Property(S): Display_IsBitmapDlg = 1
Property(S): ProductID = none
Property(S): ARPHELPLINK = www.nuance.com/naturallyspeaking/support
Property(S): ARPNOREPAIR = 1
Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(S): ARPURLINFOABOUT = www.nuance.com/naturallyspeaking
Property(S): COEXIST_VERSION = 0.0.0.0
Property(S): CURRENT_EDITION = Professional
Property(S): CURRENT_LANGUAGES = enx
Property(S): CURRENT_SPECIALTIES = None
Property(S): CURRENT_VERSION = 9.00.100.009
Property(S): DWUSHOST = http://update.scansoft.com
Property(S): DWUSINTERVAL = 30
Property(S): DWUSLANG = 1033
Property(S): DWUSLINK = CECCE028791CC7A8FEAC67986E9B978F693CA78F59FB87E8CE1CB7082EEC807FF9DCF0A869AC
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = InstallShield for Windows Installer
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): ErrorDialog = SetupError
Property(S): FULL_PRODUCT = 1
Property(S): IDEDITION = 0005
Property(S): INSTALLED_VERSION = 0.0.0.0
Property(S): INSTALLLEVEL = 100
Property(S): INSTALLRECORDER = 0
Property(S): INSTALLSAPI = 0
Property(S): ISSCRIPT_ENGINE_VERSION = 10.50.0.125
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISVROOT_PORT_NO = 0
Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(S): InstallChoice = AR
Property(S): LAUNCHREADME = 1
Property(S): Manufacturer = Nuance
Property(S): NOMINIMUM = 0
Property(S): NewProperty1 = 0
Property(S): NewProperty2 = 0
Property(S): NewProperty3 = 0
Property(S): OLDPRODUCTS = 0
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): PRODUCTDEFFOLDER = NaturallySpeaking9
Property(S): PRODUCT_FULL_SIZE = 1.3 Gb
Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(S): ProcessorSpeed = 2998
Property(S): ProductCode = {DDDD90B2-80F2-413A-8A8E-38C5076A7DBA}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Dragon NaturallySpeaking 9
Property(S): ProductVersion = 9.0.100
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): QUICKSTART = 0
Property(S): QuickStartText = 0
Property(S): REMOVESHORTCUTS = 1
Property(S): RUNTIME = 0
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = emus
Property(S): RemoveSpeechText = 0
Property(S): SAMEDIR = 0
Property(S): SETADMINS = 0
Property(S): SETDEFAULTS = 0
Property(S): SHOWLAUNCHPROGRAM = 1
Property(S): SHOWREMOVESPEECH = 1
Property(S): SecureCustomProperties = NEWPRODUCTFOUND;UPGRADEFOUND
Property(S): UPGRADESPEECH = 0
Property(S): WEBREGISTRATION = 1
Property(S): DWUSLOGO = Default
Property(S): DWUSMANAGER = 1
Property(S): DWUSDEFPROFILE = 0
Property(S): ServicePackLevel = 2
Property(S): WindowsBuild = 2600
Property(S): PackageCode = {C99AB76A-6C5F-4719-892A-5245E3DC00FC}
Property(S): COMPANYNAME = ******
Property(S): SERIALNUMBER = *******
Property(S): USERNAME = ******
Property(S): ISSETUPDRIVEN = 1
Property(S): InstallShieldTempProp = 0
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): TRANSFORMS = Y:\Package\Dragon\Dragon NaturallySpeaking 9test.mst
Property(S): Date = 12/01/2007
Property(S): ALLUSERS = 1
Property(S): _WiseTransfromWizardPath = Y:\Package\Dragon\Dragon NaturallySpeaking 9.mst
Property(S): ISSETUPFILESCOMPLETED = Completed
Property(S): SUPPORTDIR = C:\DOCUME~1\*******~1\LOCALS~1\Temp\{DDDD90B2-80F2-413A-8A8E-38C5076A7DBA}
Property(S): ff9ef67406aa11d5ab9800b0d02332eb = g
Property(S): STARTUPFOLDER = C:\Documents and Settings\**********\Start Menu\Programs\Startup
Property(S): DIR_COMMON_NATSPEAK = C:\Documents and Settings\All Users\Application Data\Nuance\NaturallySpeaking9
Property(S): ISStartupEvent = E053714
Property(S): WiseInitPrefix = Initializing
Property(S): WiseInitSuffix = Wizard...
Property(S): _WiseDebugMode = 0
Property(S): WiseInitLangDefault = English,1033
Property(S): NetHoodFolder = C:\Documents and Settings\**********\NetHood\
Property(S): PrintHoodFolder = C:\Documents and Settings\**********\PrintHood\
Property(S): RecentFolder = C:\Documents and Settings\**********\Recent\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 15
Property(S): PhysicalMemory = 1052
Property(S): VirtualMemory = 1133
Property(S): LogonUser = **********
Property(S): UserSID = S-1-5-21-1097274446-1472571558-2920661438-35580
Property(S): UserLanguageID = 2057
Property(S): ComputerName = OLAVMW
Property(S): SystemLanguageID = 2057
Property(S): ScreenX = 800
Property(S): ScreenY = 600
Property(S): CaptionHeight = 19
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 14:00:54
Property(S): MsiNetAssemblySupport = 1.1.4322.2032
Property(S): MsiWin32AssemblySupport = 5.1.2600.2180
Property(S): RedirectedDllSupport = 2
Property(S): Privileged = 1
Property(S): DATABASE = C:\WINDOWS\Installer\6c139a.msi
Property(S): OriginalDatabase = Y:\Package\Dragon\Dragon NaturallySpeaking 9.msi
Property(S): UILevel = 3
Property(S): ACTION = INSTALL
MSI (s) (28:F4) [14:00:54:870]: Note: 1: 1708
MSI (s) (28:F4) [14:00:54:870]: Product: Dragon NaturallySpeaking 9 -- Installation operation failed.

MSI (s) (28:F4) [14:00:54:870]: Attempting to delete file C:\WINDOWS\Installer\6c139b.mst
MSI (s) (28:F4) [14:00:54:886]: Cleaning up uninstalled install packages, if any exist
MSI (s) (28:F4) [14:00:54:886]: MainEngineThread is returning 1603
MSI (s) (28:3C) [14:00:54:886]: Destroying RemoteAPI object.
MSI (s) (28:18) [14:00:54:886]: Custom Action Manager thread ending.
=== Logging stopped: 12/01/2007 14:00:54 ===
MSI (c) (90:FC) [14:00:54:886]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (90:FC) [14:00:54:886]: MainEngineThread is returning 1603
=== Verbose logging stopped: 12/01/2007 14:00:54 ===
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Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Answers

0
Hello,

First thing to mention is that you have left the serial number in plain text in posting your log file - you may wish to edit your base note to remove this from prying eyes. [;)]

The installation is failing shortly after the following actions :

MSI (s) (28:F4) [14:00:54:464]: Skipping action: OpenDragonLogFile (condition is false)
MSI (s) (28:F4) [14:00:54:464]: Doing action: LogBasicInfo

As far as I can tell, the LogBasic info just collects a few pieces of information about the target machine and writes it to a log file. This then draws attention to the previous action "OpenDragonLogfile" which is seemingly skipped due to "condition is false".

I would suggest investigating in this particular area - one possibility would be to try disabling the LogBasicInfo action and see if the installation can progress further.

Regards,

Spartacus
Answered 01/12/2007 by: spartacus
Black Belt

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0
ov
Cheers for the hint spartacus, i will try investigating it and let you know
Answered 01/12/2007 by: noodles187
Orange Belt

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0
Check out
http://itninja.com/question/how-do-you-roll-out-new-machines?1971&mpage=1&key=installshield嗬
Hope this helps...
Regards,
Al
Answered 01/14/2007 by: AB
Purple Belt

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0
Hi Spartacus, i have dropped the LOGBASICINFO entries and the installation seems to get to the end (Much further than previous installations), then it rolls back, is there any thing you think i might be missing here?

Cheers
Answered 01/15/2007 by: noodles187
Orange Belt

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0
For Spartacus or any of us to see what's going wrong at this point you will have to give us the verbose log entries around the rollback is triggered.

Please do not post the whole log but strip it down to where the problem occurs.
Answered 01/15/2007 by: AngelD
Red Belt

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0
problem occurs
Thanks Guys
I have dumped the old files and started afresh, this time, the transforms applies successfully with no issues, only now, it requires License validation as it was a per-user license version being packaged as a per-machine install. Validating the software means it will generate a unique ID for the machine and lock it down to that machine.

But hey, what do we have!!! VERSION 9.1 IS ALREADY OUT AND WE'RE DITCHING THIS ONE.TUT TUT
Answered 01/16/2007 by: noodles187
Orange Belt

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0
Hi Guys,
I'm back to releasing this package and am still faced wth installation problems.

I've pasted some areas where the errors are occuring if anyone can pls give me any pointers. Thx

1st error area
(SERVER) MSI (s) (28:7C) [15:27:21:036]: QueryPathOfRegTypeLib returned -2147319779 in local context. Path is '
(SERVER) MSI (s) (28:7C) [15:27:21:036]: CMsiServices::ProcessTypeLibrary runs in local context, not impersonated.
(SERVER) MSI (s) (28:7C) [15:27:21:145]: ProcessTypeLibraryCore returns: 0. (0 means OK)
(SERVER) MSI (s) (28:7C) [15:27:21:161]: Executing op: ActionStart(Name=CreateRegEntries,,)
(SERVER) MSI (s) (28:7C) [15:27:21:192]: Executing op: CustomActionSchedule(Action=CreateRegEntries,ActionType=3073,Source=BinaryData,Target=f2,)
(SERVER) MSI (s) (28:F0) [15:27:21:411]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI24E.tmp, Entrypoint: f2

(ERROR) Action ended 15:27:23: InstallFinalize. Return value 3.

2nd error area
SERVER) MSI (s) (28:7C) [15:27:28:995]: Transforming table CustomAction.
(UNKNOWN)
(SERVER) MSI (s) (28:58) [15:27:29:026]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI250.tmp, Entrypoint: CleanUp
(UNKNOWN) 1: Shutting down the PRC server...
(UNKNOWN) 1: RPC server shut down.
(UNKNOWN) Action ended 15:27:29: ISCleanUpFatalExit. Return value 1.

ERROR) Action ended 15:27:29: INSTALL. Return value 3.

3rd error area
SERVER) MSI (s) (28:7C) [15:27:29:746]: Attempting to delete file C:\WINDOWS\Installer\cfdf1.mst
(SERVER) MSI (s) (28:7C) [15:27:29:746]: Unable to delete the file. LastError = 32
(SERVER) MSI (s) (28:7C) [15:27:29:761]: MainEngineThread is returning 1603
(SERVER) MSI (s) (28:40) [15:27:29:777]: Destroying RemoteAPI object.
(SERVER) MSI (s) (28:68) [15:27:29:777]: Custom Action Manager thread ending.
(CLIENT) MSI (c) (50:30) [15:27:29:949]: Back from server. Return value: 1603
(CLIENT) MSI (c) (50:30) [15:27:29:965]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
(ERROR) Action ended 15:27:29: INSTALL. Return value 3.

4th error area
PROPERTY) Property(C): Privileged = 1
(PROPERTY) Property(C): DATABASE = C:\DOCUME~1\AP***~1\LOCALS~1\Temp\e7e34.msi
(PROPERTY) Property(C): OriginalDatabase = \\****\c$\Package\Dragon 9\Dragon NaturallySpeaking 9.msi
(PROPERTY) Property(C): UILevel = 3
(PROPERTY) Property(C): ACTION = INSTALL
(UNKNOWN) === Logging stopped: 28/03/2007 15:27:30 ===
(CLIENT) MSI (c) (50:30) [15:27:30:105]: Note: 1: 1708
(CLIENT) MSI (c) (50:30) [15:27:30:105]: Product: Dragon NaturallySpeaking 9 -- Installation operation failed.
(UNKNOWN)
(CLIENT) MSI (c) (50:30) [15:27:30:137]: Attempting to delete file C:\DOCUME~1\AP***~1\LOCALS~1\Temp\e7e35.mst
(CLIENT) MSI (c) (50:30) [15:27:30:137]: Grabbed execution mutex.
(CLIENT) MSI (c) (50:30) [15:27:30:137]: Cleaning up uninstalled install packages, if any exist

(ERROR) MSI (c) (50:30) [15:27:30:137]: MainEngineThread is returning 1603
(UNKNOWN) === Verbose logging stopped: 28/03/2007 15:27:30 ===
Answered 03/29/2007 by: noodles187
Orange Belt

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Hi Ola,
that could be related to ISScript helper files.
In your log i see the following:
MSI (s) (28:F4) [14:00:54:198]: Doing action: ISSetupFilesExtract
Action ended 14:00:54: ISStartup. Return value 1.
MSI (s) (28:CC) [14:00:54:214]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI136.tmp, Entrypoint: SFStartupEx
Action start 14:00:54: ISSetupFilesExtract.
1: Starting to extract setup files
1: SetupFile Extraction has been run previously...skipping action
MSI (s) (28:F4) [14:00:54:276]: Doing action: FindRelatedProducts
Action ended 14:00:54: ISSetupFilesExtract. Return value 1.

Please open this MSI and look for the table 'ISSetupFile'. If this table has entries, you got a problem, because this stuff is not extracted, but will most certainly be used by some Custom Actions.
You could test it with 'msiexec /qb', that should extract this files during the 'InstallUISequence'.
If you like it to test it silent or with AD, set the type of the CA's 'ISSetupFilesExtract' + 'ISSetupFilesCleanup' from 257 to 1 and remove the sequences from the 'InstallUISequence'
Hope this gives you some ideas.
Regards, Nick
Answered 03/29/2007 by: nheim
Tenth Degree Black Belt

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Hi guys,

sorry for not replying after a long period, i was off and just came back.

I found out that the easiest way of packaging or deplying this application is directly editing the msi and using msiexec /i c:\install_location ALLUSERS= SERIALNUMBER=XXXXXXXXXX /QB on the install command line.

everytime i cut a mst the package always failed.

Thanks anyway for all your help.
Answered 04/13/2007 by: noodles187
Orange Belt

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