I am ginning up a new server to send to one of our remote offices.  Upon logon, I am getting an error-Desktop Authority Smart Client Provisioning cannot install the client files.  This failure is usually caused by unusually restrictive firewall and account policies. The Windows firewall is off on this machine as we use our ASA.  I have never had this problem before, the DA client files usually install just fine.  Any suggestions would be appreciated!

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  • Did you ever get this resolved?

    I am not an expert on this but I can help a little I think. We used the client provisioning on our last upgrade (9.0 to 9.1) and it went ok, but there are several issues to think about.

    The system log (c:\windows\temp\Desktop Authority) should give you some help. My guess is that the either the account it runs under doesn't have sufficient authority or you have a lockdown gpo. Try setting an exception to your gpo's for a test computer and see if that fixes it. Also, check the accounts that DA runs under - there are 2 and one must be a domain admin that has full administrator rights on the local workstations. Also, make sure the "Allow UAC dialog to be display if necessary" is checked

    Probably it is a GPO issue though, try GPRESULT /SCOPE:COMPUTER /R to verify what polices are in effect and set up a temporary exclusion for the test computer. Good luck and let us know how it goes!

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