I have used the the InstallShield Tuner 6.0 for Adobe Acrobat to create an mst that I want to use to deploy this app with GPO's. Problem is when I try to publish the msi, it errors out?

Whats up guys?

Thanks!
jlc
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1
I think we'll need a bit more information than that to help you out ;)

Does it work from the command line?
Be sure the MST is specified and available (check the path and security).
What does the error log say?
For more detailed information about the failure, click here to see how you can turn on MSI logging.
Answered 10/07/2003 by: bkelly
Red Belt

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Well, when you try to open up the MSI from with the GPO, it errors out. It does work from the cmd line. I will get the exact error message, and the event log error as soon as I can.

Thanks,
jlc
Answered 10/08/2003 by: JCasale
Yellow Belt

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Sounds like I'm getting the same error.
When I try to deploy the Acrostan.msi from Adobe I get the message that " Add operation failed. Unable to extract deployment information from the package. Run validation on the package to ensure that the package is correct."
I can install it using the MSIEXEC command and a transform, and it doesn't appear to have any serious errors when I look at it in WPS.
Has anyone else worked with this ?
Answered 10/22/2003 by: 79TransAm
Senior Yellow Belt

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I've seen this in two cases:

1) The machine you are using to add the package to the group policy object does not have the version of Windows Installer that the package was created with. For example if you have a v2.0 package and try to add it to group policy using a machine that has v1.1, it will not be able to read the package and you will see this error.

2) The machine you are using to add the package to the group policy object already has the package installed. In this case, the system may get a "repair/reinstall" code back when it goes to read the MSI, instead of the information it is looking for, which will also generate this error.

Make sure you have the latest Windows Installer, and if you have the package installed on your machine- remove it first or use another workstation/server.

Let me know if this information helps or does not help in your situation.
Answered 10/22/2003 by: bkelly
Red Belt

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I'm on a clean pc with Windows XP so I don't think either of those causes apply.
I'd like to know if this works for anyone or if it is another Adobe issue.
Answered 10/22/2003 by: 79TransAm
Senior Yellow Belt

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I checked the event log and found out some thing interesting:

Product: Adobe Acrobat 6.0 Standard -- This installation type is not supported in this version. Setup will now terminate.

Is there a work around to this ?
Answered 10/23/2003 by: 79TransAm
Senior Yellow Belt

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I have tried with 3 diffrent loggins and passwords to get InstallShield Tuner 6.0 for Adobe Acrobat and have given up. Adobe tells me if I'm having trouble to get a new login.

I have gone and bought wise for windows installer, I have manipulated the app so that none of the windows show, but now I can't seemt oget the licence key.

After the install finnishes I run the app and after the splash screen i get " no valid licence found, adobe will now quit".

Does anyone have any ideas ?
Answered 10/24/2003 by: fatherosam
Yellow Belt

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The Package Knowledge Base entry for Acrobat mentions an FTP link:

ftp://ftp.adobe.com/pub/adobe/acrobat/win/6.0

Good luck!
Answered 10/24/2003 by: bkelly
Red Belt

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I used WPS to create a transform that has the license code in it. On the properties page there is a property called ISX_SERIALNUMBER . It's value should be your license serial number.
Answered 10/30/2003 by: 79TransAm
Senior Yellow Belt

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Has anybody successfully been able to add this MSI to a GPO and if so, how??

I've created the MST via Tuner 6.0 and it does work from the command line. I've checked the MST in AdminStudio 5 and the ISX_SERIALNUMBER does contain my serial number and I still get the following error in my Application Log:

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1013
Date: 11/11/2003
Time: 7:47:51 AM
User: N/A
Computer: AKRCA67224073
Description:
Product: Adobe Acrobat 6.0 Standard -- This installation type is not supported in this version. Setup will now terminate.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


I've spoken with Adobe support (because they support install issues for free) and when I mentioned Acrobat 6.0 and AD he started to get very rude with me. No matter what I said, he simply responded that Adobe doesn't support AD and that's that. Eventually I made him hang up on me and now I don't think I can call them anymore.

I went to the FTP site today and noticed that the Tuner download is gone. Maybe InstallShield got mad that they were distributing it?? Anyway, is there anybody out there that's done this successfully without repackaging?? I hate to destroy the logic of the MSI without cause even though there doesn't appear to be much logic there[:D]

Any help would be greatly appreciated. Thanks. DB.

David Baldwin
Managed Client Engineer
Affiliated Computer Services, Inc.
Akron, Ohio
Answered 11/14/2003 by: dbaldwin
Senior Yellow Belt

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Well that sure is frustrating! I don't know what is up with the Tuner link, but they worked with InstallShield to make it available, so it was there legitimately.

Do you have a verbose installer log? See this link for how to turn on logging, it is likely to provide much better information than the event log:

http://itninja.com/question/what-is-pxe?3

Let us know what turns up!
Answered 11/14/2003 by: bkelly
Red Belt

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Bob,
Thanks for the quick reply. I can send you the verbose log, but it's from my manual install. There is no log file other then what I sent from the Application log when you attempt to add an MSI to Group Policy. Do you want me to sne dyou the verbose log from a manual install?? Thanks. DB.
Answered 11/14/2003 by: dbaldwin
Senior Yellow Belt

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By setting this value in the registry, all MSI packages that install will produce a log (including those via GPO). Becuase you really cannot see what is happening during a GPO installation, this log is invaluable. I don't need the whole thing, just set the value in the registry, push the MSI to the box and let it fail, then open the log file and do a search for ERROR- that will be the helpful information. You should see an actual internal MSI error number that will let us know exactly what is going wrong.
Answered 11/14/2003 by: bkelly
Red Belt

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Bob,
Sorry about that. I looked at the FAQ and this is something I've never seen before. Just a little case of foot-in-mouth[:D]

Anyway, it looks like it's verbose logging for the service itself and that's really cool. Where does it store the log file?? In System32\LogFiles?? Anyway, I'll let you know here in a minute. Thanks. DB.

BTW: VERY cool board... It has some very cool features.
Answered 11/14/2003 by: dbaldwin
Senior Yellow Belt

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No problem; the log file should appear in %TEMP% or possibly %WINDIR%/temp
Answered 11/14/2003 by: bkelly
Red Belt

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Bob,
Anyone ever tell you you're a smart guy... No really, all this time and I had no idea what those MSIxxxxx.LOG files were. I even have a setting in my base group policy that enables basic logging but I didn't realize the logs were stored in %TEMP%. Anyway, I guess I'll just paste the log file in below as I can't seem to attach a file so here goes:

=== Verbose logging started: 11/17/2003 8:28:37 Build type: SHIP UNICODE 2.00.2600.1106 Calling process: C:\WINDOWS\system32\mmc.exe ===
MSI (c) (E0:F8): Resetting cached policy values
MSI (c) (E0:F8): Machine policy value 'Debug' is 0
MSI (c) (E0:F8): ******* RunEngine:
******* Product: \\express\core\ABL\MDE\Adobe\Acrobat\Standard\6.0\Acrostan.msi
******* Action: ADVERTISE
******* CommandLine: **********
MSI (c) (E0:F8): Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (E0:F8): Grabbed execution mutex.
MSI (c) (E0:F8): Cloaking enabled.
MSI (c) (E0:F8): Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (B0:F0): Resetting cached policy values
MSI (s) (B0:F0): Machine policy value 'Debug' is 0
MSI (s) (B0:F0): ******* RunEngine:
******* Product: \\express\core\ABL\MDE\Adobe\Acrobat\Standard\6.0\Acrostan.msi
******* Action: ADVERTISE
******* CommandLine: **********
MSI (s) (B0:F0): Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (B0:F0): Machine policy value 'DisableUserInstalls' is 0
MSI (s) (B0:F0): Setting cached product context: User non-assigned for product: 0A0A1BF6972C0044EB4FA6809B1075CB
MSI (s) (B0:F0): Using cached product context: User non-assigned for product: 0A0A1BF6972C0044EB4FA6809B1075CB
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 0A2C8AA3AB722E6489D8FD05BA030C07
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 0A2C8AA3AB722E6489D8FD05BA030C07
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 0B79C053C7D38EE4AB9A00CB3B5D2472
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 0B79C053C7D38EE4AB9A00CB3B5D2472
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 12F496DDD15811044BC77746E8A386FF
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 12F496DDD15811044BC77746E8A386FF
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 245B89384CC39D4438FD96C6EC0721B4
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 245B89384CC39D4438FD96C6EC0721B4
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 2FC670E5DEFE2A346A32310E6DE27C0E
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 2FC670E5DEFE2A346A32310E6DE27C0E
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 315DCB3F680E85049BE37173085E382A
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 315DCB3F680E85049BE37173085E382A
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 4125200AF5971BB44960A7147947D964
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 4125200AF5971BB44960A7147947D964
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 521732AFFF15C804B88B032C3BFDFFC9
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 521732AFFF15C804B88B032C3BFDFFC9
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 55E2FFAFEAF1923468D254E8E6718D1A
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 55E2FFAFEAF1923468D254E8E6718D1A
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 628E18686CD9CAE4487B79E17A59DB63
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 628E18686CD9CAE4487B79E17A59DB63
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 68AB67CA7DA73301B744000000000010
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 68AB67CA7DA73301B744000000000010
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 77742295D892C9E4A9BEA419DB0AB172
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 77742295D892C9E4A9BEA419DB0AB172
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 7D7E788E59FA170418BE67CB2111EA5D
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 7D7E788E59FA170418BE67CB2111EA5D
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 85C593DCF9EA1C04FB56122C32AEB32F
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 85C593DCF9EA1C04FB56122C32AEB32F
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 9040030900063D11C8EF00054038389C
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 9040030900063D11C8EF00054038389C
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 9040110900063D11C8EF00054038389C
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 9040110900063D11C8EF00054038389C
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: 9040620900063D11C8EF00054038389C
MSI (s) (B0:F0): Using cached product context: machine assigned for product: 9040620900063D11C8EF00054038389C
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: A9E3F659DEA38F045822F5A625C4CFE3
MSI (s) (B0:F0): Using cached product context: machine assigned for product: A9E3F659DEA38F045822F5A625C4CFE3
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: ADE3B6B6DDBC55C4F9A909B603F96119
MSI (s) (B0:F0): Using cached product context: machine assigned for product: ADE3B6B6DDBC55C4F9A909B603F96119
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: DCE5CA8E54DE34C4E9CBC6DD0B62413F
MSI (s) (B0:F0): Using cached product context: machine assigned for product: DCE5CA8E54DE34C4E9CBC6DD0B62413F
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: DDE7F2BCF1D91C3409CFF425AE1E271A
MSI (s) (B0:F0): Using cached product context: machine assigned for product: DDE7F2BCF1D91C3409CFF425AE1E271A
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: E5F146B2CFBFDF743BAE659ACAD89C48
MSI (s) (B0:F0): Using cached product context: machine assigned for product: E5F146B2CFBFDF743BAE659ACAD89C48
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: ECD6B81EA5EA61E4FAAFBEF8E390BF6D
MSI (s) (B0:F0): Using cached product context: machine assigned for product: ECD6B81EA5EA61E4FAAFBEF8E390BF6D
MSI (s) (B0:F0): Setting cached product context: machine assigned for product: F6EAEEAF917FF954B96A44EE2ED14314
MSI (s) (B0:F0): Using cached product context: machine assigned for product: F6EAEEAF917FF954B96A44EE2ED14314
MSI (s) (B0:F0): File will have security applied from OpCode.
MSI (s) (B0:F0): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (B0:F0): SOFTWARE RESTRICTION POLICY: Verifying package --> '\\express\core\ABL\MDE\Adobe\Acrobat\Standard\6.0\Acrostan.msi' against software restriction policy
MSI (s) (B0:F0): Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (s) (B0:F0): SOFTWARE RESTRICTION POLICY: \\express\core\ABL\MDE\Adobe\Acrobat\Standard\6.0\Acrostan.msi is not digitally signed
MSI (s) (B0:F0): SOFTWARE RESTRICTION POLICY: \\express\core\ABL\MDE\Adobe\Acrobat\Standard\6.0\Acrostan.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (B0:F0): End dialog not enabled
MSI (s) (B0:F0): Original package ==> \\express\core\ABL\MDE\Adobe\Acrobat\Standard\6.0\Acrostan.msi
MSI (s) (B0:F0): Package we're running from ==> C:\WINDOWS\Installer\f5d5de5.msi
MSI (s) (B0:F0): APPCOMPAT: looking for appcompat database entry with ProductCode '{AC76BA86-1033-0000-BA7E-000000000001}'.
MSI (s) (B0:F0): APPCOMPAT: no matching ProductCode found in database.
MSI (s) (B0:F0): APPCOMPAT: looking for appcompat database entry with ProductCode '{AC76BA86-1033-0000-BA7E-000000000001}'.
MSI (s) (B0:F0): APPCOMPAT: no matching ProductCode found in database.
MSI (s) (B0:F0): Transforms are not secure.
MSI (s) (B0:F0): Command Line: SCRIPTFILE=C:\DOCUME~1\bk84\LOCALS~1\Temp\ADE5D.tmp EXECUTEMODE=NONE PRODUCTLANGUAGE=1033 CURRENTDIRECTORY=\\express\core\ABL\MDE\Adobe\Acrobat\Standard\6.0 CLIENTUILEVEL=3 CLIENTPROCESSID=4064 ACTION=ADVERTISE
MSI (s) (B0:F0): Product Code passed to Engine.Initialize: '
MSI (s) (B0:F0): Product Code from property table before transforms: '{AC76BA86-1033-0000-BA7E-000000000001}'
MSI (s) (B0:F0): Product Code from property table after transforms: '{AC76BA86-1033-0000-BA7E-000000000001}'
MSI (s) (B0:F0): Product not registered: beginning first-time install
MSI (s) (B0:F0): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (B0:F0): User policy value 'SearchOrder' is 'nmu'
MSI (s) (B0:F0): Adding new sources is allowed.
MSI (s) (B0:F0): Package name extracted from package path: 'Acrostan.msi'
MSI (s) (B0:F0): Package to be registered: 'Acrostan.msi'
MSI (s) (B0:F0): Note: 1: 2729
MSI (s) (B0:F0): Note: 1: 2729
MSI (s) (B0:F0): Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (B0:F0): Machine policy value 'DisableMsi' is 0
MSI (s) (B0:F0): Machine policy value 'AlwaysInstallElevated' is 1
MSI (s) (B0:F0): User policy value 'AlwaysInstallElevated' is 0
MSI (s) (B0:F0): Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (B0:F0): Running product '{AC76BA86-1033-0000-BA7E-000000000001}' with elevated privileges: Product is assigned.
MSI (s) (B0:F0): TRANSFORMS property is now:
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bk84\Application Data
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: h:\Favorites
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bk84\NetHood
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: \\filesrv01\Dave.Baldwin$
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bk84\PrintHood
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bk84\Recent
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bk84\SendTo
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bk84\Templates
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bk84\Local Settings\Application Data
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: \\filesrv01\Dave.Baldwin$\My Pictures
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bk84\Start Menu\Programs\Administrative Tools
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bk84\Start Menu\Programs\Startup
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bk84\Start Menu\Programs
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bk84\Start Menu
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bk84\Desktop
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates
MSI (s) (B0:F0): SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (s) (B0:F0): Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (B0:F0): MSCOREE not loaded loading copy from system32
MSI (s) (B0:F0): Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (B0:F0): Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
=== Logging started: 11/17/2003 8:28:38 ===
MSI (s) (B0:F0): Machine policy value 'DisableRollback' is 0
MSI (s) (B0:F0): User policy value 'DisableRollback' is 0
MSI (s) (B0:F0): Doing action: ADVERTISE
Action start 8:28:38: ADVERTISE.
MSI (s) (B0:F0): Running ExecuteSequence
MSI (s) (B0:F0): Doing action: CostInitialize
Action start 8:28:38: CostInitialize.
Action ended 8:28:38: CostInitialize. Return value 1.
MSI (s) (B0:F0): Doing action: UnSupportedInstallType
Action start 8:28:38: UnSupportedInstallType.
This installation type is not supported in this version. Setup will now terminate.
MSI (s) (B0:F0): Product: Adobe Acrobat 6.0 Standard -- This installation type is not supported in this version. Setup will now terminate.

Action ended 8:28:38: UnSupportedInstallType. Return value 3.
Action ended 8:28:38: ADVERTISE. Return value 3.
Property(S): DiskPrompt = Adobe Acrobat 6.0: Disk [1]
Property(S): Registration = No
Property(S): UpgradeCode = {AC76BA86-0000-0000-BA7E-7E8A45000000}
Property(S): VersionNT = 501
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
Property(S): AppDataFolder = C:\Documents and Settings\bk84\Application Data\
Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property(S): FavoritesFolder = h:\Favorites\
Property(S): FontsFolder = C:\WINDOWS\Fonts\
Property(S): LocalAppDataFolder = C:\Documents and Settings\bk84\Local Settings\Application Data\
Property(S): SystemFolder = C:\WINDOWS\System32\
Property(S): MyPicturesFolder = \\filesrv01\Dave.Baldwin$\My Pictures\
Property(S): PersonalFolder = \\filesrv01\Dave.Baldwin$\
Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
Property(S): SendToFolder = C:\Documents and Settings\bk84\SendTo\
Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(S): System16Folder = C:\WINDOWS\System\
Property(S): TempFolder = C:\DOCUME~1\bk84\LOCALS~1\Temp\
Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property(S): WindowsFolder = C:\WINDOWS\
Property(S): WindowsVolume = C:\
Property(S): USERNAME = Dave Baldwin
Property(S): ALL_USERS_DESKTOP = 0
Property(S): RadioGroup = 0
Property(S): ApplicationUsers = AllUsers
Property(S): ISX_SERIALNUM = 0
Property(S): AgreeToLicense = Yes
Property(S): _IsMaintenance = Change
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): Display_IsBitmapDlg = 1
Property(S): ARPCONTACT = Customer Support
Property(S): ARPHELPLINK = http://www.adobe.com/support/main.html
Property(S): ARPREADME = [INSTALLDIR]Readme.htm
Property(S): ARPURLINFOABOUT = http://www.adobe.com
Property(S): ARPURLUPDATEINFO = http://www.adobe.com/acrofamily/main.html
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = Adobe Acrobat 6.0 Setup
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): ErrorDialog = SetupError
Property(S): InstallChoice = AR
Property(S): INSTALLLEVEL = 100
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
Property(S): Manufacturer = Adobe Systems
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): ProductCode = {AC76BA86-1033-0000-BA7E-000000000001}
Property(S): ProductID = 16
Property(S): ProductLanguage = 1033
Property(S): ProductName = Adobe Acrobat 6.0 Standard
Property(S): ProductVersion = 006.000.000
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = amus
Property(S): VerifyCD = 0
Property(S): DRIVERS_NT4_ROMAN = adobepsu.dll;adobepsu.hlp;adobeps5.dll;adobeps5.ntf;adntuipi.dll;adntpi.ini;adntrepi.dll;adistumpd.dll;ADPDF6.PPD;!
Property(S): DRIVERS_9X_CHT = adobeps4.drv;adobeps4.hlp;iconlib.dll;adfonts.mfm;psmon.dll;ADPDF6CT.dll;ADPDF6CT.PPD;adonline.exe;!
Property(S): DRIVERS_9X_CHS = adobeps4.drv;adobeps4.hlp;iconlib.dll;adfonts.mfm;psmon.dll;ADPDF6CS.dll;ADPDF6CS.PPD;adonline.exe;!
Property(S): DRIVERS_9X_KOR = adobeps4.drv;adobeps4.hlp;iconlib.dll;adfonts.mfm;psmon.dll;ADPDF6K.dll;ADPDF6K.PPD;adonline.exe;!
Property(S): DRIVERS_9X_JPN = adobeps4.drv;adobeps4.hlp;iconlib.dll;adfonts.mfm;ADPDF6J.mfm;psmon.dll;ADPDF6J.dll;ADPDF6J.PPD;adonline.exe;!
Property(S): DRIVERS_9X_ROMAN = adobeps4.drv;adobeps4.hlp;iconlib.dll;adfonts.mfm;psmon.dll;ADPDF6.dll;ADPDF6.PPD;adonline.exe!
Property(S): ERROR_PRINTER_SETUP = 0
Property(S): SYSTEMTIME = 0
Property(S): SYSTEMDATE = 0
Property(S): InsertCDMessage = 0
Property(S): InstructionLable = 0
Property(S): SelectCustomerService = 0
Property(S): Radio = Verify
Property(S): DescriptionLabel = 0
Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(S): DRIVERS_NT4_JPN = adobepsu.dll;adobepsu.hlp;adobeps5.dll;adobeps5.ntf;adntuipi.dll;adntpi.ini;adntrepi.dll;adistumpd.dll;adobejpn.ntf;adobekor.ntf;adobezhs.ntf;adobezht.ntf;ADPDF6J.PPD;!
Property(S): DRIVERS_NT4_KOR = adobepsu.dll;adobepsu.hlp;adobeps5.dll;adobeps5.ntf;adntuipi.dll;adntpi.ini;adntrepi.dll;adistumpd.dll;adobejpn.ntf;adobekor.ntf;adobezhs.ntf;adobezht.ntf;ADPDF6K.PPD;!
Property(S): DRIVERS_NT4_CHS = adobepsu.dll;adobepsu.hlp;adobeps5.dll;adobeps5.ntf;adntuipi.dll;adntpi.ini;adntrepi.dll;adistumpd.dll;adobejpn.ntf;adobekor.ntf;adobezhs.ntf;adobezht.ntf;ADPDF6CS.PPD;!
Property(S): DRIVERS_NT4_CHT = adobepsu.dll;adobepsu.hlp;adobeps5.dll;adobeps5.ntf;adntuipi.dll;adntpi.ini;adntrepi.dll;adistumpd.dll;adobejpn.ntf;adobekor.ntf;adobezhs.ntf;adobezht.ntf;ADPDF6CT.PPD;!
Property(S): DRIVERS_NT5_ROMAN = pscript5.dll;pscript.hlp;pscript.ntf;ps5ui.dll;ad2kuipi.ini;ad2kuipi.dll;ad2krepi.dll;ADPDF6.PPD;!
Property(S): DRIVERS_NT5_JPN = pscript5.dll;pscript.hlp;pscript.ntf;pscriptfe.ntf;ps5ui.dll;ad2kuipi.ini;ad2kuipi.dll;ad2krepi.dll;ADPDF6J.PPD;!
Property(S): DRIVERS_NT5_KOR = pscript5.dll;pscript.hlp;pscript.ntf;pscriptfe.ntf;ps5ui.dll;ad2kuipi.ini;ad2kuipi.dll;ad2krepi.dll;ADPDF6K.PPD;!
Property(S): DRIVERS_NT5_CHS = pscript5.dll;pscript.hlp;pscript.ntf;pscriptfe.ntf;ps5ui.dll;ad2kuipi.ini;ad2kuipi.dll;ad2krepi.dll;ADPDF6CS.PPD;!
Property(S): DRIVERS_NT5_CHT = pscript5.dll;pscript.hlp;pscript.ntf;pscriptfe.ntf;ps5ui.dll;ad2kuipi.ini;ad2kuipi.dll;ad2krepi.dll;ADPDF6CT.PPD;!
Property(S): AdobeAcceptEULA = No
Property(S): REGIONAL_LIST = ENU
Property(S): NewProperty1 = 0
Property(S): UIMODE = YES
Property(S): DWUSINTERVAL = 30
Property(S): esif = acro.sif
Property(S): TypicalText = 0
Property(S): ALLUSERS = 1
Property(S): BDK = 0
Property(S): PRINTERINFO2_PLOCATION = My Documents
Property(S): PRINTERINFO2_PCOMMENT = Creates Adobe PDF
Property(S): LANG_SEL_DEFAULT = ENU
Property(S): NewProperty2 = 0
Property(S): EULA_ACCEPT = NO
Property(S): CustomText = 0
Property(S): CompleteText = 0
Property(S): FileInUseProcess = 0
Property(S): edl = Asn.er.dll
Property(S): ErrorUnsupportedOS = This operating system is not supported by this installation. Setup will now quit.
Property(S): AppsInUseSilentAbort = Uninstallation Dialog cannot continue - one or more applications are using files that are marked for uninstall. Please close all open applications before continuing
Property(S): ERROR_NEWER_OVER_OLDER_ABORT = The Installer has encountered the following older Adobe product on your computer:

[BlockingProduct]

Property(S): ERROR_PRO_OVER_BASE_ABORT = The Installer requires that you uninstall [BlockingProduct] before continuing this installation, in order to avoid application conflict. Please follow these steps:

1) Cancel this Installer
2) Go to the "Add/Remove Programs" Control Panel, located at
Start: Settings: Control Panel
3) Highlight the product [BlockingProduct]
and click Remove
4) Relaunch this Installer
Property(S): UiModeEnabled = 0
Property(S): ERROR_OLDER_OVER_NEWER = Setup has detected that you already have a more functional product installed. Setup will now terminate.
Property(S): IsMinIE_Message = requires Internet Explorer 5.01 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
Property(S): SecureCustomProperties = ACTIONPROPERTY;FUTURE_REL_;FUTURE_REL_ACROBASE;FUTURE_REL_ACROBASEUP;FUTURE_REL_ACROPRO;FUTURE_REL_ACROPROUP;FUTURE_REL_ELEMENTS;UT_BASE_RETAIL;UT_BASE_UPGRADE;UT_ELEMENTS_RETAIL;UT_TRYOUT
Property(S): ProductFamilyCode = {AC76BA86-0000-0000-0000-000000000000}
Property(S): IGNORE_INTEROP_REQS = NO
Property(S): BlockingProduct = NONE
Property(S): UpgradeTagFile = instmsiw.exe
Property(S): EulaAgreementRequirement = 0
Property(S): Eula_accept_term = 0
Property(S): BrandName = Adobe Acrobat 6.0
Property(S): ALLOW_LOCKDOWN_MEDIA = NO
Property(S): ALLOW_LOCKDOWN_BROWSE = NO
Property(S): Uninstallation_Completed = 0
Property(S): ERROR_NO_ADMIN = You do not have sufficient privileges to run this installer. Setup will now terminate.
Property(S): UnsupportedVersionOS_W2K = This version of Windows 2000 is not supported. You should upgrade to Service Pack 2 and run setup again. Setup will now terminate.
Property(S): ERROR_ACROELEMENTS_INSTALLED = The installer is detecting that you have Acrobat Elements on your system. You must uninstall the older version first before installing this version.
Property(S): ERROR_OLD_READER_INSTALLED = The installer is detecting that you have an older version of Acrobat Reader on your system. You must uninstall the older version first before installing this version.
Property(S): ERROR_OLD_ACROBAT_INSTALLED = The installer is detecting that you have an older version of Acrobat on your system. You must uninstall the older version first before installing this version.
Property(S): InstalledFile = 0
Property(S): ERROR_BASE_OVER_PRO = Setup has detected that you already have a more functional product installed. Setup will now terminate.
Property(S): ARPINSTALLLOCATION = 0
Property(S): DEFAULT_JOBOPTION = Standard
Property(S): PENDINGOPERATION = 0
Property(S): ISVROOT_PORT_NO = 0
Property(S): UnsupportedVersionOS_NT4 = This version of Windows NT is not supported. You should upgrade to Service Pack 6 and run setup again. Setup will now terminate.
Property(S): ARPHELPTELEPHONE =
Property(S): ARPCOMMENTS =
Property(S): ISReleaseFlags = BASE, ENU_BASE
Property(S): ROOTDRIVE = C:\
Property(S): UILevel = 2
Property(S): OriginalDatabase = \\express\core\ABL\MDE\Adobe\Acrobat\Standard\6.0\Acrostan.msi
Property(S): DATABASE = C:\WINDOWS\Installer\f5d5de5.msi
Property(S): Privileged = 1
Property(S): Date = 11/17/2003
Property(S): Time = 8:28:38
Property(S): RedirectedDllSupport = 2
Property(S): MsiWin32AssemblySupport = 5.1.2600.1106
Property(S): MsiNetAssemblySupport = 1.1.4322.573
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextHeight = 16
Property(S): BorderSide = 1
Property(S): BorderTop = 1
Property(S): CaptionHeight = 19
Property(S): ScreenY = 768
Property(S): ScreenX = 1024
Property(S): SystemLanguageID = 1033
Property(S): ComputerName = AKRCA67224073
Property(S): UserLanguageID = 1033
Property(S): UserSID = S-1-5-21-1957994488-1592454029-682003330-2114
Property(S): LogonUser = bk84
Property(S): AdminUser = 1
Property(S): VirtualMemory = 983
Property(S): PhysicalMemory = 504
Property(S): Intel = 15
Property(S): ShellAdvtSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): GPTSupport = 1
Property(S): COMPANYNAME = Roadway Corporation
Property(S): RecentFolder = C:\Documents and Settings\bk84\Recent\
Property(S): PrintHoodFolder = C:\Documents and Settings\bk84\PrintHood\
Property(S): NetHoodFolder = C:\Documents and Settings\bk84\NetHood\
Property(S): RemoteAdminTS = 1
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 1
Property(S): WindowsBuild = 2600
Property(S): VersionMsi = 2.00
Property(S): VersionDatabase = 200
Property(S): ACTION = ADVERTISE
Property(S): CLIENTPROCESSID = 4064
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = \\express\core\ABL\MDE\Adobe\Acrobat\Standard\6.0
Property(S): PRODUCTLANGUAGE = 1033
Property(S): EXECUTEMODE = NONE
Property(S): SCRIPTFILE = C:\DOCUME~1\bk84\LOCALS~1\Temp\ADE5D.tmp
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {7E8A4500-E7D4-4798-832C-9E9FB12C5CF7}
Property(S): CostingComplete = 0
=== Logging stopped: 11/17/2003 8:28:38 ===
MSI (s) (B0:F0): Cleaning up uninstalled install packages, if any exist
MSI (s) (B0:F0): MainEngineThread is returning 1603
MSI (c) (E0:F8): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E0:F8): MainEngineThread is returning 1603
=== Verbose logging stopped: 11/17/2003 8:28:38 ===


It seems that the MSI somehow advises the Windows Installer service that the Advertise mode is not available. I'm not sure what I can do about this but I assure you Adobe's not about to fix it soon. Let me know if you have any ideas. Thanks. DB.
Answered 11/17/2003 by: dbaldwin
Senior Yellow Belt

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1
Flattery will get you everywhere...

First off, you should be Assigning the MSI to a machine (which I believe you are) as this is the method I have seen work. Ensure the system account has sufficient access to the computer. While it may be unrelated, a problem I have seen pushing an MSI by GPO when it worked fine from the command line was error 1603- check this out as another potential area for problems.

Also, when registering Acrostan.msi there are a couple of errors that may help you in identifying the issue:

2729 - Install engine not initialized.
This may simply be a result of the MSI aborting

2262 - Stream does not exist: "AdminProperties". System error: "-2147287038".
Take a look in the MSI tables for "AdminProperties" this may be a component name, and could shed more light on the problem.

1402 - Could not open key: "HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info". System error 2 (The system cannot find the file specified.)
This last one shows up twice when dealing with a missing MSCOREE.DLL, which is the MS .NET runtime DLL. I don't know why Adobe's package would be looking for this (I am not aware of this being a .NET application) but as a troubleshooting measure, I would try installing the latest .NET runtime to eliminate it as a potential problem.
Answered 11/17/2003 by: bkelly
Red Belt

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1
Hi everyone,

I'm having a problem deploying Adobe Reader 6.0 through Group Policy. I have the MSI package and the transform exactly how I want it. It will install great through the command line, but when I assign the package to the Computer in a policy it will not install via document invocation. If I check the properties on "Software Installation" and go to the "File Extensions" tab there are no extentions listed. So I guess my question is: How do I get the file extensions to associate with this package so it will automatically install when a file with a .pdf or .fdf is double clicked on the desktop? Is this a package issue or a Group Policy issue? Any help would be greatly appreciated.
Answered 11/18/2003 by: Alibye77
Yellow Belt

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1
Okay, I've just about had it with Adobe right about now. I've got every last bit of software for the entire company being deployed by GPO's right now except Acrobat 6.0 Standard. I don't know what kind of crack Adobe was smoking when they made an MSI file that won't work with GPO's, but right now I wish I could wring the neck of whoever made that decision.

Here's the goal, and I'm sure it's one everyone can understand: I want to push out Acrobat 6.0 Standard to a large number of PC's using GPO's. I don't have SMS or Tivoli. Login scripts are not an option because (a) my users do not have software installation rights on their local PC's and (b) Acrobat 6.0 requires admin rights to install. It seems Adobe just doesn't care about those of us who don't have the cash to pay for SMS or Tivoli.

There are a number of workarounds to be found in the Packages forums. I've actually doctored the MSI (based on the instructions provided by kheinrich) and managed to get the GPO to accept the doctored MSI package. The problem now is that certain registry keys must be set in order to make this modified MSI actually work after installation. Well, I can't push out registry keys becase -- drum roll please -- my users don't have local admin privileges and thus cannot modify the registry. That rules out distribution via login scripts (which run with local user permissions only), and offhand I don't know of another way to push keys out.

I've considered repackaging the MSI, but I'd prefer some other method if at all possible. There are lots of downsides to repackaging MSI's, not the least of which is that Adobe doesn't support it.

I've considered deploying this as a .ZAP package using the SETUP.EXE with command line arguments. However, my experience with making .ZAP files is nil. I tried following the instructions on Microsoft's site, but the resulting file would not import into the GPO. I have, however, used the Tuner for Acrobat 6.0 program from Adobe to generate a proper MST transform. Now if only the GPO would import it...

Anyone out there want to give some advice? Has anyone found a way to do this that doesn't involve repackaging or editing the MSI?
Answered 12/31/2003 by: prisoner881
Yellow Belt

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1
OK,
Some time ago (back around my original post) something in my conversation with Bob sparked the answer (I just don't remember right away what it was). Using the Windows Installer verbose logging registry key led me down the path that there was no advertise sequence in the MSI. I ended up using AdminStudio to actually add an advertise sequence to the MSI using steps from the other spots. If you'd like, send me an email directly and we can compare views of the MSI over the phone or something.

Don't despair, there is a way. I'm doing it right now via GPO. It installed on my machine this morning when I booted it up. Thanks. DB.
Answered 12/31/2003 by: dbaldwin
Senior Yellow Belt

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1
Assuming the package is being assigned to a computer, the presence of advertising information should not be an issue. It could be the culprit if you are trying to advertise it to a user or group of users (where the shortcut is installed, and the entire application is installed due to the absence of key files).

A thought on pushing the registry entries- I'm not sure of the tools you have available to you, but if you create a transform file for the Adobe MSI you may include the registry keys in your initial deployment. Don't use InstallTailor or Tuner, just create a new MST in the MSI Editor and specify the Adobe MSI. From this point, you should see the Adobe MSI elements and any changes you make are saved to the MST instead of modifying the Adobe MSI directly.
Answered 12/31/2003 by: bkelly
Red Belt

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1
In addition to all other adobe professional problems i have got another one. All our software is being installed in Dutch. De dutch version of Acrobat Professional is in fact one msi with three languages: danish, dutch en swedish. I also got the same GPO issues like JCasale and 79TransAm. If i run it from the commandline like this: msiexec /i acrorpo.msi TRANSFORMS=acropro.mst;acropro6.mst (where acropro6.mst is our customized one) it works but will install in danish cause that appears to be the default langauge. How can i make sure it works through gpo and that it will be in dutch?

Thanks in advance

Dennis
Answered 02/19/2004 by: DBrands
Senior Yellow Belt

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1
Well, I experience the same problem with the languages. I want it installed i Swedish though. Cant find anywhere in the mst file to change this.
I´ve found a few things that might be someway interresting but I'm not shure, from the mst file...
LANG_SEL_DEFAULT=ENU
ProductLanguage=1030
REGIONAL_LIST=DAN

Im quite new to this, so if there is any help it would be very nice...

/Petri
Answered 03/01/2004 by: petri
Yellow Belt

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1
I found the properties you named ealier in the Property Table via Orca. I changed the ProductLanguage one into the dutch lcid 1043 and ran the installation again by just doubleclick the msi-file. Userinterface still was in Danish, but when finished I started the application and that one was in Dutch. Now i only need to deploy it through gpo though.

Dennis
Answered 03/02/2004 by: DBrands
Senior Yellow Belt

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1
Dennis and Petri,
It sounds like both of you are having the same problem in that there is no Advertise section of the MSI defined. In order to create this, you'll have to directly edit the MSI (as Adobe has written it incorrectly). I used AdminStudio to edit the MSI, define the advertise section and it will atomatically create the basic steps. Leave them at their default and the MSI should now publish via GPO. Please let me know if you have any other problems. Thanks. DB.

David Baldwin
Answered 03/02/2004 by: dbaldwin
Senior Yellow Belt

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1
Hi, I have had the same problems and I want to try your solution, but I do not know the adminstudio program that well.

can you give a more precise description how to do it?
what part of the admin studio shall i use? developer?

thanks /Kenneth
Answered 03/08/2004 by: Kenneth_Vit
Senior Yellow Belt

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1
Ken,

Dennis Brands and I (earlier in this thread) are working on reconstructing what I originally did to cause the Adobe MSI to work correctly. I do not yet have a step-by-step scenario for modifying the MSI to support the advertised sequence (since Adobe failed to do so originally) but are working toward that goal. Dennis is on the other side of the planet from me though so it has taken some time. He or I will post to this thread when we've discovered the solution. Thanks. DB.
Answered 03/08/2004 by: dbaldwin
Senior Yellow Belt

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1
Ok, so I've been having the same problem as everyone mentioned above. Now, the problem lies in that Adobe, in there infinite wisdom, has limited the installation by using the "UnSupportedInstallType" custom action. If you notice, it seems to be implemented everywhere they don't want you to use (this includes simply adding the msi to a GPO for installation). By opening the msi in AdminStudio DevStudio and going to the Sequences area listed under "Behavior and Logic", you can remove those stupid UnSupportedInstallType from the Sequence. To add the MSI to a GPO you need to remove the UnsupportedInstallType from the Advertisement Sequence (and then in Execute). Now, I DO NOT KNOW if the install will work yet. But I should know in the next 30 mins, and I'll post back
Answered 03/17/2004 by: rebelpeon
Senior Yellow Belt

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WEEHAW!!

That's all you have to do. Remove the "UnSupportedInstallType" custom action in the Advertisement Sequence (the Execute Branch), add the new MSI to your GPO, add your MST with serial number to the GPO, deploy, and you're done. Now, on to Adobe's wonderful CS products...
Answered 03/17/2004 by: rebelpeon
Senior Yellow Belt

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That is almost exactly what I did. Dennis Brands and I figured out that I had set the UnSupportedInstallType to 0 instead of 1. But that's all. Thanks for the clarification rebelpeon. You're now the new unofficial Adobe support person:-) I pass the torch to you... Thanks. DB.
Answered 03/18/2004 by: dbaldwin
Senior Yellow Belt

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1
Sorry for responding this late but I was in bed whole week being ill so I couldnt test any further. I tried your solution as well rebelpeon but that one didnt work for me unfortunatly ... probably because of the different languages in one msi. Ill try again monday and let you guys know ...

Have a nice weekend,

Dennis
Answered 03/18/2004 by: DBrands
Senior Yellow Belt

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gee, thanks [;)]
Answered 03/18/2004 by: rebelpeon
Senior Yellow Belt

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1
Hi all

I am having a problem with Adobe Acrobat Pro, once I have created a mst and run it. It installs fine. But once I got to run the program is errors saying something about a EXE error and it closes. Before it closes it shows the splash screen of Adobe Acrobat 6.
Answered 04/23/2004 by: Thegunner
Second Degree Green Belt

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1
I'm new to this forum, but not new when it comes to packaging :P

Alrighty! I'm so close to getting this thing to work its now driving me INSANE. This is what I've done so far...

1. Took the acrostan.msi and modified as per rebelpeon's instructions. I've removed the "UnSupportedInstallType" custom action from the Advertisement sequence using Installshield Developer.

2. Created an mst file that sets the ISX_SERIALNUM Property to the serial number. I won't post it here for obvious reasons...

3. Made the OU, made the GP, (Acrobat adds fine to the GP with no errors, thankyou rebelpeon). Reboot the machine, thing starts installing and bombs out.

Application Log Errors:

Product: Adobe Acrobat 6.0 Standard -- error.

Not too descriptive...

Here is what the windows installer log says:

=== Verbose logging started: 4/26/2004 15:28:46 Build type: SHIP UNICODE 2.00.2600.02 Calling process: \??\C:\WINNT\system32\winlogon.exe ===
MSI (c) (A4:E4): Resetting cached policy values
MSI (c) (A4:E4): Machine policy value 'Debug' is 0
MSI (c) (A4:E4): ******* RunEngine:
******* Product: {ac76ba86-1033-0000-ba7e-000000000001}
******* Action:
******* CommandLine: **********
MSI (c) (A4:E4): Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (A4:E4): Grabbed execution mutex.
MSI (c) (A4:E4): Cloaking enabled.
MSI (c) (A4:E4): Incrementing counter to disable shutdown. Counter after increment: 0
=== Logging started: 4/26/2004 15:28:47 ===
Action start 15:28:47: INSTALL.
Action start 15:28:47: ISSetupFilesExtract.
1: Starting to extract setup files
1: Getting SUPPORTDIR property :
1: Extracting SetupFiles to: C:\WINNT\TEMP\\{AC76BA86-1033-0000-BA7E-000000000001}
1: Getting ISSetupFile table view
1: Executing ISSetupFile table view
1: Extracting Setup File:
1: C:\WINNT\TEMP\\{AC76BA86-1033-0000-BA7E-000000000001}\acro.SIF
1: Extracting Setup File:
1: C:\WINNT\TEMP\\{AC76BA86-1033-0000-BA7E-000000000001}\asn.er.dll
1: Settign SUPPORTDIR property to: C:\WINNT\TEMP\\{AC76BA86-1033-0000-BA7E-000000000001}
1: Setting ISSETUPFILESCOMPLETED property
Action ended 15:28:47: ISSetupFilesExtract. Return value 1.
Action start 15:28:47: ISSetAllUsers.
1: InstallShield - ISSetAllUsers (Begin)
1: Opening Database
1: {AC76BA86-0000-0000-BA7E-8747ADE00000} 006.000.000 006.000.000 768
1: {AC76BA86-0000-0000-BA7E-8747ADE00000} 006.000.001 258
1: {AC76BA86-0000-0000-7760-8747ADE00000} 006.000.001 258
1: {AC76BA86-0000-0000-7760-7E8A45000000} 006.000.001 258
1: {AC76BA86-0000-0000-8796-000000000000} 006.000.000 006.000.000 768
1: {AC76BA86-0000-0000-BA7E-7E8A45000000} 006.000.000 006.000.000 768
1: Adobe Acrobat 6.0 Standard {AC76BA86-1033-0000-BA7E-000000000001} 1033 ***Related***
1: ALLUSERS=1
1: Closing Database
1: InstallShield - ISSetAllUsers (End)
Action ended 15:28:47: ISSetAllUsers. Return value 1.
Action start 15:28:47: AppSearch.
Action 15:28:47: AppSearch. Searching for installed applications
AppSearch: Property: OUTLOOKEXE, Signature: _OutlookExe
AppSearch: Property: MIN_SYSTEM, Signature: _Shdocvw_dll
AppSearch: Property: ALL_USERS_DESKTOP, Signature: _AllUsersDT
AppSearch: Property: AUTOCAD2002, Signature: _Acad2002
AppSearch: Property: AUTOCAD2000I, Signature: _Acad2000i
AppSearch: Property: AUTOCAD2000, Signature: _Acad2000
AppSearch: Property: EXCEL_2K, Signature: _Excel2k
AppSearch: Property: ACROBAT_APP_PATH, Signature: _AcrobatExe
AppSearch: Property: EXCEL_XP, Signature: _ExcelXP
AppSearch: Property: WORD_97, Signature: _Word97
AppSearch: Property: EXCEL_97, Signature: _Excel97
AppSearch: Property: WORD_XP, Signature: _WordXP
AppSearch: Property: POWERPOINT_97, Signature: _PowerPoint97
AppSearch: Property: WORD_2K, Signature: _Word2k
AppSearch: Property: POWERPOINT_2K, Signature: _PowerPoint2k
AppSearch: Property: POWERPOINT_XP, Signature: _PowerPointXP
AppSearch: Property: MSPROJECT_EXE, Signature: _MSProjectExe
AppSearch: Property: DISTILLER_6, Signature: _Distiller6
AppSearch: Property: VISIO2K2PATH, Signature: _Visio2k2Path
AppSearch: Property: VISIO2KPATH, Signature: _Visio2kPath
AppSearch: Property: FRA_INSTALLED, Signature: _FraInstalled
AppSearch: Property: DEU_INSTALLED, Signature: _DeuInstalled
AppSearch: Property: POWERPOINT_EXE, Signature: _PowerPointExe
AppSearch: Property: WORD_EXE, Signature: _WordExe
AppSearch: Property: EXCEL_EXE, Signature: _ExcelExe
AppSearch: Property: VISIO2K2EXE, Signature: _Visio2k2Exe
AppSearch: Property: VISIO2KEXE, Signature: _Visio2kExe
AppSearch: Property: VISIO2KVERSION, Signature: _Visio2KVersion
AppSearch: Property: VISIO2KREGSTARTUPPATH, Signature: _Visio2kRegStartUpPath
AppSearch: Property: VISIO2K2REGSTARTUPPATH, Signature: _Visio2k2RegStartUpPath
AppSearch: Property: ACRO4_INSTALLER, Signature: _Acro4Installer
AppSearch: Property: APPPATHS_OUTLOOK_EXE, Signature: _AppPathsOutlookExe
AppSearch: Property: APPPATHS_ACAD_EXE, Signature: _AppPathsAcadExe
AppSearch: Property: APPPATHS_WINPROJ_EXE, Signature: _AppPathsWinprojExe
AppSearch: Property: APPPATHS_VISIO32_EXE, Signature: _AppPathsVisio32Exe
AppSearch: Property: APPPATHS_VISIO_EXE, Signature: _AppPathsVisioExe
AppSearch: Property: APPPATHS_POWERPOINT_EXE, Signature: _AppPathsPowerPointExe
AppSearch: Property: APPPATHS_WORD_EXE, Signature: _AppPathsWordExe
AppSearch: Property: APPPATHS_EXCEL_EXE, Signature: _AppPathsExcelExe
AppSearch: Property: NETSCAPE7_EXE, Signature: _Netscape7Exe
AppSearch: Property: ADOBE_READER_6, Signature: _AdobeReader6
AppSearch: Property: ACRODIST_EXE, Signature: _AcroDistExe
AppSearch: Property: DISTILLER_5, Signature: _Distiller5
AppSearch: Property: ACRO4_INSTALLER_HKCU, Signature: _Acro4InstallerHKCU
AppSearch: Property: APPROVAL_INSTALLED, Signature: _ApprovalInstalled
AppSearch: Property: POWERPOINT_11, Signature: _PowerPoint11
AppSearch: Property: WORD_11, Signature: _Word11
AppSearch: Property: EXCEL_11, Signature: _Excel11
AppSearch: Property: CURRENTREADER, Signature: _CurrentReader
AppSearch: Property: ISX_SERIAL, Signature: _InstalledSerial
AppSearch: Property: ACRO5_UNINST_DISPLAYNAME, Signature: _Acro5UninstDisplayName
AppSearch: Property: ACRO5_UNINSTALLER, Signature: _Acro5Uninstaller
AppSearch: Property: MSVCP60, Signature: _MSVCP60
AppSearch: Property: OLDACROBAT, Signature: _OldAcrobat
AppSearch: Property: ACROELEMENTS2, Signature: _AcroElements2
AppSearch: Property: OLDREADER, Signature: _OldReader
AppSearch: Property: ACRO6_INSTALLER, Signature: _Acro6Installer
AppSearch: Property: ADOBE_PS, Signature: _AdobePS
AppSearch: Property: ACROELEMENTS1, Signature: _AcroElements1
AppSearch: Property: UPGRADECOOKIE, Signature: _CookieCode
AppSearch: Property: ACRO4_UNINSTALLER, Signature: _Acro4UnInstaller
AppSearch: Property: ACRO5_INSTALLER, Signature: _Acro5Installer
Action ended 15:28:47: AppSearch. Return value 1.
Action start 15:28:47: CheckForPendingOperation.
Action ended 15:28:47: CheckForPendingOperation. Return value 1.
Action start 15:28:47: LaunchConditions.
Action ended 15:28:47: LaunchConditions. Return value 1.
Action start 15:28:47: FindRelatedProducts.
Action ended 15:28:47: FindRelatedProducts. Return value 1.
Action start 15:28:47: ValidateProductID.
Action ended 15:28:47: ValidateProductID. Return value 1.
Action start 15:28:47: CostInitialize.
Action ended 15:28:47: CostInitialize. Return value 1.
Action start 15:28:47: ResolveSource.
Action ended 15:28:47: ResolveSource. Return value 1.
Action start 15:28:47: ProcessAbcpy.
Action ended 15:28:47: ProcessAbcpy. Return value 1.
Action start 15:28:47: SetProductIDBase.
Action ended 15:28:47: SetProductIDBase. Return value 1.
Action start 15:28:47: CA_UIV.
Action ended 15:28:47: CA_UIV. Return value 1.
Action start 15:28:47: CA_QV.
error.
Action ended 15:28:47: CA_QV. Return value 3.
Action ended 15:28:47: INSTALL. Return value 3.
Property(S): DiskPrompt = Adobe Acrobat 6.0: Disk [1]
Property(S): Registration = No
Property(S): UpgradeCode = {AC76BA86-0000-0000-BA7E-7E8A45000000}
Property(S): VersionNT = 500
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property(S): FontsFolder = C:\WINNT\Fonts\
Property(S): SystemFolder = C:\WINNT\System32\
Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(S): System16Folder = C:\WINNT\System\
Property(S): SourceDir = \\kpff.com\dfs\msi.libraries\V.3\Marketing\Acrobat Standard\6.000.000\
Property(S): TempFolder = C:\WINNT\TEMP\
Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property(S): WindowsFolder = C:\WINNT\
Property(S): WindowsVolume = C:\
Property(S): USERNAME = KPFF
Property(S): MIN_SYSTEM = C:\WINNT\System32\Shdocvw.dll
Property(S): ALL_USERS_DESKTOP = C:\Documents and Settings\All Users\Desktop
Property(S): MSVCP60 = C:\WINNT\System32\msvcp60.dll
Property(S): RadioGroup = 0
Property(S): ApplicationUsers = AllUsers
Property(S): ISX_SERIALNUM = 0
Property(S): AgreeToLicense = Yes
Property(S): _IsMaintenance = Change
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): Display_IsBitmapDlg = 1
Property(S): ARPCONTACT = Customer Support
Property(S): ARPHELPLINK = http://www.adobe.com/support/main.html
Property(S): ARPREADME = [INSTALLDIR]Readme.htm
Property(S): ARPURLINFOABOUT = http://www.adobe.com
Property(S): ARPURLUPDATEINFO = http://www.adobe.com/acrofamily/main.html
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = Adobe Acrobat 6.0 Setup
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): ErrorDialog = SetupError
Property(S): InstallChoice = AR
Property(S): INSTALLLEVEL = 100
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
Property(S): Manufacturer = Adobe Systems
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): ProductCode = {AC76BA86-1033-0000-BA7E-000000000001}
Property(S): ProductID = 16
Property(S): ProductLanguage = 1033
Property(S): ProductName = Adobe Acrobat 6.0 Standard
Property(S): ProductVersion = 006.000.000
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = amus
Property(S): VerifyCD = 0
Property(S): DRIVERS_NT4_ROMAN = adobepsu.dll;adobepsu.hlp;adobeps5.dll;adobeps5.ntf;adntuipi.dll;adntpi.ini;adntrepi.dll;adistumpd.dll;ADPDF6.PPD;!
Property(S): DRIVERS_9X_CHT = adobeps4.drv;adobeps4.hlp;iconlib.dll;adfonts.mfm;psmon.dll;ADPDF6CT.dll;ADPDF6CT.PPD;adonline.exe;!
Property(S): DRIVERS_9X_CHS = adobeps4.drv;adobeps4.hlp;iconlib.dll;adfonts.mfm;psmon.dll;ADPDF6CS.dll;ADPDF6CS.PPD;adonline.exe;!
Property(S): DRIVERS_9X_KOR = adobeps4.drv;adobeps4.hlp;iconlib.dll;adfonts.mfm;psmon.dll;ADPDF6K.dll;ADPDF6K.PPD;adonline.exe;!
Property(S): DRIVERS_9X_JPN = adobeps4.drv;adobeps4.hlp;iconlib.dll;adfonts.mfm;ADPDF6J.mfm;psmon.dll;ADPDF6J.dll;ADPDF6J.PPD;adonline.exe;!
Property(S): DRIVERS_9X_ROMAN = adobeps4.drv;adobeps4.hlp;iconlib.dll;adfonts.mfm;psmon.dll;ADPDF6.dll;ADPDF6.PPD;adonline.exe!
Property(S): ERROR_PRINTER_SETUP = 0
Property(S): SYSTEMTIME = 0
Property(S): SYSTEMDATE = 0
Property(S): InsertCDMessage = 0
Property(S): InstructionLable = 0
Property(S): SelectCustomerService = 0
Property(S): Radio = Verify
Property(S): DescriptionLabel = 0
Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(S): DRIVERS_NT4_JPN = adobepsu.dll;adobepsu.hlp;adobeps5.dll;adobeps5.ntf;adntuipi.dll;adntpi.ini;adntrepi.dll;adistumpd.dll;adobejpn.ntf;adobekor.ntf;adobezhs.ntf;adobezht.ntf;ADPDF6J.PPD;!
Property(S): DRIVERS_NT4_KOR = adobepsu.dll;adobepsu.hlp;adobeps5.dll;adobeps5.ntf;adntuipi.dll;adntpi.ini;adntrepi.dll;adistumpd.dll;adobejpn.ntf;adobekor.ntf;adobezhs.ntf;adobezht.ntf;ADPDF6K.PPD;!
Property(S): DRIVERS_NT4_CHS = adobepsu.dll;adobepsu.hlp;adobeps5.dll;adobeps5.ntf;adntuipi.dll;adntpi.ini;adntrepi.dll;adistumpd.dll;adobejpn.ntf;adobekor.ntf;adobezhs.ntf;adobezht.ntf;ADPDF6CS.PPD;!
Property(S): DRIVERS_NT4_CHT = adobepsu.dll;adobepsu.hlp;adobeps5.dll;adobeps5.ntf;adntuipi.dll;adntpi.ini;adntrepi.dll;adistumpd.dll;adobejpn.ntf;adobekor.ntf;adobezhs.ntf;adobezht.ntf;ADPDF6CT.PPD;!
Property(S): DRIVERS_NT5_ROMAN = pscript5.dll;pscript.hlp;pscript.ntf;ps5ui.dll;ad2kuipi.ini;ad2kuipi.dll;ad2krepi.dll;ADPDF6.PPD;!
Property(S): DRIVERS_NT5_JPN = pscript5.dll;pscript.hlp;pscript.ntf;pscriptfe.ntf;ps5ui.dll;ad2kuipi.ini;ad2kuipi.dll;ad2krepi.dll;ADPDF6J.PPD;!
Property(S): DRIVERS_NT5_KOR = pscript5.dll;pscript.hlp;pscript.ntf;pscriptfe.ntf;ps5ui.dll;ad2kuipi.ini;ad2kuipi.dll;ad2krepi.dll;ADPDF6K.PPD;!
Property(S): DRIVERS_NT5_CHS = pscript5.dll;pscript.hlp;pscript.ntf;pscriptfe.ntf;ps5ui.dll;ad2kuipi.ini;ad2kuipi.dll;ad2krepi.dll;ADPDF6CS.PPD;!
Property(S): DRIVERS_NT5_CHT = pscript5.dll;pscript.hlp;pscript.ntf;pscriptfe.ntf;ps5ui.dll;ad2kuipi.ini;ad2kuipi.dll;ad2krepi.dll;ADPDF6CT.PPD;!
Property(S): AdobeAcceptEULA = No
Property(S): REGIONAL_LIST = ENU
Property(S): NewProperty1 = 0
Property(S): UIMODE = YES
Property(S): DWUSINTERVAL = 30
Property(S): esif = acro.sif
Property(S): TypicalText = 0
Property(S): ALLUSERS = 1
Property(S): BDK = 0
Property(S): PRINTERINFO2_PLOCATION = My Documents
Property(S): PRINTERINFO2_PCOMMENT = Creates Adobe PDF
Property(S): LANG_SEL_DEFAULT = ENU
Property(S): NewProperty2 = 0
Property(S): EULA_ACCEPT = NO
Property(S): CustomText = 0
Property(S): CompleteText = 0
Property(S): FileInUseProcess = 0
Property(S): edl = Asn.er.dll
Property(S): ErrorUnsupportedOS = This operating system is not supported by this installation. Setup will now quit.
Property(S): AppsInUseSilentAbort = Uninstallation Dialog cannot continue - one or more applications are using files that are marked for uninstall. Please close all open applications before continuing
Property(S): ERROR_NEWER_OVER_OLDER_ABORT = The Installer has encountered the following older Adobe product on your computer:

[BlockingProduct]

Property(S): ERROR_PRO_OVER_BASE_ABORT = The Installer requires that you uninstall [BlockingProduct] before continuing this installation, in order to avoid application conflict. Please follow these steps:

1) Cancel this Installer
2) Go to the "Add/Remove Programs" Control Panel, located at
Start: Settings: Control Panel
3) Highlight the product [BlockingProduct]
and click Remove
4) Relaunch this Installer
Property(S): UiModeEnabled = 0
Property(S): ERROR_OLDER_OVER_NEWER = Setup has detected that you already have a more functional product installed. Setup will now terminate.
Property(S): IsMinIE_Message = requires Internet Explorer 5.01 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
Property(S): SecureCustomProperties = ACTIONPROPERTY;FUTURE_REL_;FUTURE_REL_ACROBASE;FUTURE_REL_ACROBASEUP;FUTURE_REL_ACROPRO;FUTURE_REL_ACROPROUP;FUTURE_REL_ELEMENTS;UT_BASE_RETAIL;UT_BASE_UPGRADE;UT_ELEMENTS_RETAIL;UT_TRYOUT
Property(S): ProductFamilyCode = {AC76BA86-0000-0000-0000-000000000000}
Property(S): IGNORE_INTEROP_REQS = NO
Property(S): BlockingProduct = NONE
Property(S): UpgradeTagFile = instmsiw.exe
Property(S): EulaAgreementRequirement = 0
Property(S): Eula_accept_term = 0
Property(S): BrandName = Adobe Acrobat 6.0
Property(S): ALLOW_LOCKDOWN_MEDIA = NO
Property(S): ALLOW_LOCKDOWN_BROWSE = NO
Property(S): Uninstallation_Completed = 0
Property(S): ERROR_NO_ADMIN = You do not have sufficient privileges to run this installer. Setup will now terminate.
Property(S): UnsupportedVersionOS_W2K = This version of Windows 2000 is not supported. You should upgrade to Service Pack 2 and run setup again. Setup will now terminate.
Property(S): ERROR_ACROELEMENTS_INSTALLED = The installer is detecting that you have Acrobat Elements on your system. You must uninstall the older version first before installing this version.
Property(S): ERROR_OLD_READER_INSTALLED = The installer is detecting that you have an older version of Acrobat Reader on your system. You must uninstall the older version first before installing this version.
Property(S): ERROR_OLD_ACROBAT_INSTALLED = The installer is detecting that you have an older version of Acrobat on your system. You must uninstall the older version first before installing this version.
Property(S): InstalledFile = 0
Property(S): ERROR_BASE_OVER_PRO = Setup has detected that you already have a more functional product installed. Setup will now terminate.
Property(S): ARPINSTALLLOCATION = 0
Property(S): DEFAULT_JOBOPTION = Standard
Property(S): PENDINGOPERATION = 0
Property(S): ISVROOT_PORT_NO = 0
Property(S): UnsupportedVersionOS_NT4 = This version of Windows NT is not supported. You should upgrade to Service Pack 6 and run setup again. Setup will now terminate.
Property(S): ARPHELPTELEPHONE =
Property(S): ARPCOMMENTS =
Property(S): ISReleaseFlags = BASE, ENU_BASE
Property(S): SUPPORTDIR = C:\WINNT\TEMP\\{AC76BA86-1033-0000-BA7E-000000000001}
Property(S): ROOTDRIVE = C:\
Property(S): ISSETUPFILESCOMPLETED = Completed
Property(S): ACTION = INSTALL
Property(S): UILevel = 2
Property(S): OriginalDatabase = \\kpff.com\dfs\msi.libraries\V.3\Marketing\Acrobat Standard\6.000.000\AcroStan.msi
Property(S): DATABASE = C:\WINNT\Installer\18caa.msi
Property(S): Privileged = 1
Property(S): Date = 4/26/2004
Property(S): Time = 15:28:47
Property(S): RedirectedDllSupport = 1
Property(S): MsiNetAssemblySupport = 1.1.4322.573
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextHeight = 16
Property(S): BorderSide = 1
Property(S): BorderTop = 1
Property(S): CaptionHeight = 19
Property(S): ScreenY = 768
Property(S): ScreenX = 1024
Property(S): SystemLanguageID = 1033
Property(S): ComputerName = KSE-169
Property(S): UserLanguageID = 1033
Property(S): UserSID = S-1-5-18
Property(S): LogonUser = SYSTEM
Property(S): AdminUser = 1
Property(S): VirtualMemory = 559
Property(S): PhysicalMemory = 256
Property(S): Intel = 15
Property(S): ShellAdvtSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): GPTSupport = 1
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 3
Property(S): WindowsBuild = 2195
Property(S): COMPANYNAME = Consulting Engineers
Property(S): VersionMsi = 2.00
Property(S): VersionDatabase = 200
Property(S): SourcedirProduct = {AC76BA86-1033-0000-BA7E-000000000001}
Property(S): SOURCEDIR = \\kpff.com\dfs\msi.libraries\V.3\Marketing\Acrobat Standard\6.000.000\
Property(S): PRODUCTLANGUAGE = 1033
Property(S): CLIENTPROCESSID = 164
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:\WINNT\system32
Property(S): IsAdminPackage = 1
Property(S): ProductState = 1
Property(S): TRANSFORMSATSOURCE = 1
Property(S): TRANSFORMSSECURE = 1
Property(S): TRANSFORMS = @AcroStan.mst
Property(S): RecacheTransforms = \\kpff.com\dfs\msi.libraries\V.3\Marketing\Acrobat Standard\6.000.000\AcroStan.mst
Property(S): PackageCode = {7E8A4500-E7D4-4798-832C-9E9FB12C5CF7}
Property(S): CostingComplete = 0
=== Logging stopped: 4/26/2004 15:28:47 ===
MSI (c) (A4:E4): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (A4:E4): MainEngineThread is returning 1603
=== Verbose logging stopped: 4/26/2004 15:28:47 ===

I can't find off in this log file. Hopefully someone with a bit more experience or know how could help :)

I've tried deploying this this thing without the mst I created, still no luck. I even tried making an administrative installation out of the thing and then installing based on that, still no luck.

I just found these forums and look to be a valuable tool, think I will stick around :)

Thanks in advance.
Answered 04/26/2004 by: Ifxv
Yellow Belt

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1
This could be some of your problems. Try updating windows and the adobe versions:

Property(S): ERROR_NO_ADMIN = You do not have sufficient privileges to run
this installer. Setup will now terminate.
Property(S): UnsupportedVersionOS_W2K = This version of Windows 2000 is not
supported. You should upgrade to Service Pack 2 and run setup again. Setup
will now terminate.
Property(S): ERROR_ACROELEMENTS_INSTALLED = The installer is detecting that
you have Acrobat Elements on your system. You must uninstall the older
version first before installing this version.
Property(S): ERROR_OLD_READER_INSTALLED = The installer is detecting that
you have an older version of Acrobat Reader on your system. You must
uninstall the older version first before installing this version.
Property(S): ERROR_OLD_ACROBAT_INSTALLED = The installer is detecting that
you have an older version of Acrobat on your system. You must uninstall the
older version first before installing this version.
Property(S): InstalledFile = 0
Property(S): ERROR_BASE_OVER_PRO = Setup has detected that you already have
a more functional product installed. Setup will now terminate.
Answered 04/27/2004 by: Thegunner
Second Degree Green Belt

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1
Got it!

The problem was that I was using Installshield Tuner that came with my copy of Adminstudio. I should have been using the Tuner that Adobe gives away for free :o

Once I used their free copy of Tuner, everything worked!

Thanks!
Answered 04/27/2004 by: Ifxv
Yellow Belt

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1
I'm going to give Adobe's Tuner one more try with the fixes everyone mentioned above.

I tried using both Install Shield and Wise removing the custom actions and adding the license/registry keys in the MST with no luck.

We use ZENworks to deploy MSI/MST packages vs Group Policy but have the same issues as you have all mentioned. Everything works great manually from the run line but once inside ZEN, eventviewer gives me the invalid serial number error and it hangs.

I'll let you know! Thanks for pointing me in the right direction.
Answered 04/28/2004 by: imbrod00
Senior Yellow Belt

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1
Thats the same problem I am getting imbrod00, let me know if you get it working.

I will do the same, If I get it sorted too
Answered 04/28/2004 by: Thegunner
Second Degree Green Belt

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1
The invalid serial number error? That was exactly what I was getting. Here are the basics of what I did to get the thing to deploy correctly. BTW, I only used developer to hack the MSI for GP deployment. Only the tuner that Adobe supplied for free was what I used to create the MST.

Got Acrobat, used Adobe Tuner to create my MST file, hacked the original MSI to allow GP deployment, deploy to machines (not users) and I'm done.

Don't forget, ITS REALLY IMPORTANT TO APPLY THE MST FILES IN THE CORRECT ORDER. My copy of Acrobat Standard came with an MST already. I made another one to hold the serial number and such. So MSI, plus two MST files, deployed to machines, done.
Answered 04/28/2004 by: Ifxv
Yellow Belt

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1
I have got It working now, Its a kinda of hack job but it work. What I did was use Wise's InstallTailor to create a MST file. This will hold the Serial number. Then I opened up the MSI that came with Adobe and converted it in a WSI, then from there I created a new MSI from the WSI. In the MSI I took out the two custom actions that was mentioned above some where. Also I took out the shortcuts that I didnt need.

I put it AD and it works fine. The next thing though is to disable the Register bit that loads up when you first run Adobe.[:@]

Any idea people
Answered 04/29/2004 by: Thegunner
Second Degree Green Belt

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1
Hey gunner

I had the same problem with the registration dialog.

Adobe has provided there own MST and with the Adobe provided Tuner you can make your own, where is was supposed that the registration should be turned off but I could not get that part to work.


Then I provided the following registry setting.

REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\6.0\Registration]
"PRODREG"=dword:65686669

How ever I don't know if it is only borrowed time and the Dialog will pop up again later.

Sweede

Denmark
Answered 04/29/2004 by: Sweede
Second Degree Green Belt

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1
Gunner, to disable the register bit, simply use the Tuner that Adobe supplies for free. Make sure to read up on the PDF that comes with it as it shows you step by step how to modify the program. Its only like 15 pages.

That was kind of a round about way to get it working for ya...but whatever works I guess. I always believe in doing the least amount of work possible in getting things to work :P
Answered 04/29/2004 by: Ifxv
Yellow Belt

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1
Here is the state of play for me so far people. I have seem to get it working, I have tried that method Sweede suggested and it worked when I installed the product and changed the registry afterwards. Before I run Adobe. But when I add the registry line in to wise and then install the it, it doesnt work.

Strange piece of s/w, unless i am doing something seriously wrong. I have spent too much time on this. Plus i have other s/w to do.[:(]
Answered 04/30/2004 by: Thegunner
Second Degree Green Belt

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1
Import current registry entries related to Reader into an MST file after you manually installed it and customized the settings. The problem is the users don't have access to all sections in the registry to make the appropriate changes.

For example, the prompt for acceptance of user licence agreement:

[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Reader\6.0\AdobeViewer]
"EULA"=dword:00000001
Answered 05/19/2004 by: Disman_ca
Senior Yellow Belt

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1
Did any of you delpoy this in a locked down desktop enviroment? I'm having some issues getting the GPO to run on non-admin accounts. Any ideas?
Answered 05/27/2004 by: nhansard
Senior Yellow Belt

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1
Ok Well I have been working on this with Adobe Australia now for 2 months and only just found this thread. They havent really been much help.

I have a couple of questions for you.

Have any of you tried to uninstall it via GPO?
Answered 05/27/2004 by: MSIMaker
Second Degree Black Belt

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1
I have got it working, and it install through GP and uninstalls ok. The only thing is that it comes up with the register software when you first run it. All the user has to do is say later to it.

What I did was to open the MSI that is comes with and to convert it in to a WSI, Then convert the WSI to a MSI. And then use a MST to add in the serial number. Its a bit longer way around it but it worked. I think that is what I did, it was a little while back, and since then I have been put on other projects. [:o]
Answered 05/28/2004 by: Thegunner
Second Degree Green Belt

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1
Hi everyone,

I'm having a real problem with Adobe Professional 6.0. When i install through GPO it installs fine until it starts installing a printer. Then it comes up with an adobe error 20225. If i get gpo to install it though assigning it installs fine, but when publishing it screws up! Has anyone got any ideas.......cheers in advance from someone who has spent two weeks playing around with adobe rubbish!!!!! I've used wise studio to manipulate the package and added the relevant reg keys and removed the customs actions - unsupportedinstalltype
Answered 06/07/2004 by: dowie
Yellow Belt

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1
I'll restate my question.

Has anyone tried to uninstall it using AD and GPO?
Answered 06/10/2004 by: MSIMaker
Second Degree Black Belt

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Thegunner can you send me a wsi of the Acrobat msi so I can see it. I'm trying to deploy Adobe Acrobat Elements and having a major problem with the uninstall. I want to see if the custom actions are the same for both packages.
Answered 06/10/2004 by: MSIMaker
Second Degree Black Belt

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I will have a look at work and send you it.
PM with your email and i will forward you the wsi.
Answered 06/10/2004 by: Thegunner
Second Degree Green Belt

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