Hi all.

We have just installed Kace as a replacement to Altiris, and I am having an issue with our Dell 3010 workstations & sysprep.

I have created an XP build, that should cover our estate of Optiplex 360, 380, 390 & 3010 workstations.

All drivers are stored locally on the root of the system drive (C:\Drivers), with sysprep.inf pointing to the location and the driver signing policy is set to ignore. The image works on the 360, 380 & 390 machines, but the 3010 is different.

Once the pc completes the sysprep, the add hardware wizard appears, asking for drivers for the audio card. I can manually point to the driver within my folder struture, and it installs without any issues. We will be rolling out around 1000 of these devices in the near future, and cannot be manually installing the audio driver.

Has anyone else had a similar issue, or could throw something into the pot of ideas?

 

Many thanks,

 

Karl.

Answer Summary:
XP can be really finnicky, even when following standard practices. You could try using this tool to embed the audio driver location directly into the registry: http://www.vernalex.com/tools/spdrvscn/index.shtml
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XP can be really finnicky, even when following standard practices. You could try using this tool to embed the audio driver location directly into the registry: http://www.vernalex.com/tools/spdrvscn/index.shtml

Also the 3010 has a driver feed for XP; have you tried using the integrated Feed with your image?

Answered 04/08/2013 by: mpace
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  • Thanks for this, the utility worked perfectly, the image now works on all four model we use. It also fixed another issue of the RAID device driver not installing properly after the sysprep.

    Awesome recommendation.
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I have had drivers act like this before, especially with newer models.  Many have had success creating a postinstall task to install the driver as a workaround, including myself.

Answered 04/08/2013 by: nheyne
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With windows 7 you can place a files in c:\windows\inf\somefolder and will it find them automatically when it comes out of sysprep.  Do not know if that holds true for xp or not. 

Are the audio driver installed expanded? I have run into a situation where I had to start the install and then copy the temp folder for the drivers, the default driver install was compressed so windows could find the files needed from that one.

Answered 04/08/2013 by: SMal.tmcc
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  • The drivers are expanded. but unfortunately, we are not yet Win7 ready. This is the main reason for Kace being purchased, to make the rollout of 4000 clients over 38 sites.
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