Just packaged a Dell 964 MFD driver using Wise and the driver template provided here. I've used this same driver template in the past to package an HP 460 printer driver. The difference is that this is a Multi Function device as apposed to the previous one which wasn't.

The MSI is using two .inf's and the files associated with them. A Scanner driver and a Printer driver. My problem is this. After installing the MSI and then logging on as User, ther first driver which is the scanner driver installs and works correctly, but the printer driver is asking for admin privileges. I'm out of idea's as to what to try and as usual I have no more time to sit and play around.

Can anyone give me some pointers as to where to look and what to try.

Thanks in advance.
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Does your packaged msi repairs for the first time when you launch/access the application?
Answered 01/23/2006 by: slb
Purple Belt

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No the package does not repair.
The MSI is installed, which delivers the drivers to the pc. A user account is logged on with no admin rights, the printer is plugged in and the device is discovered on the USB port. This starts an install of the driver and a logon box appears requesting an Admin user logon for the install process. If you provide the admin user credentials the install completes with no problem. Otherwise the install fails.

If however I'm logged on with Admin privileges the install completes with no problem and no prompts in one smooth process. As if the driver is already built into windows.

Why would it be requesting the Admin rights. I've used the driver template that is on the Sticky thread. It has worked in the past for other drivers and when the user logs on the driver installs without any issues. However this time it's prompting for admin rights.

Any ideas would be greatly appreciated.
Answered 01/23/2006 by: y0u5uf
Senior Yellow Belt

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Admin rights may be required to finish the driver copying function. May be a capture would help you to figure out what files have you missed or what files have been ignored during your installation.

HTH
Answered 01/23/2006 by: slb
Purple Belt

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My installation is dropping the files to C:\Program Files\DellPrinter\ and then cataloguing them for XP. They get installed when the device is plugged in.
Answered 01/23/2006 by: y0u5uf
Senior Yellow Belt

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