I've been asked to start reporting the file versions of a number of EXEs that are used as part of our point of sale system, these aren't installed via the standard windows method so I created a software inventory item and set a custom inventory rule,



I did this about 2 hours ago and a number of tills have reported in since the software item was added however they do not have any info under the custom inventory fields.

Am I being impatient?

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Community Chosen Answer

You are misunderstanding how custom inventory items work. You have created a custom software title that checks for a file version. This will show up under "Installed Programs". The "Custom Software Fields" section pulls info based on your inventory rules - and yours does not "pull" any info.

Put simply, you need to look under Installed Programs.
Answered 09/14/2011 by: airwolf
Tenth Degree Black Belt

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Thanks for your response! I literally noticed that the custom software entry had started to work but by that point I had changed the rule to


I'm probably happy either way as the criteria is this exe must be a certain version.

I'll probably create a second software for generic Till POS Version to get back the information for any other versions.
Answered 09/14/2011 by: nbs
Orange Belt

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Can these rules be chained through a conditional operator, ie

filexists(c:\till\pos.exe) then filereturninfo(c:\till\pos.exe, fileversion,text) ?

systems are being marked as having the software installed even when it's not present, but it's not returning the version of the non-existant file (obviously) so I would like to make it conditional for those devices that actually have the file present.
Answered 09/15/2011 by: nbs
Orange Belt

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Use boolean operators... AND should work.
filexists(c:\till\pos.exe) AND filereturninfo(c:\till\pos.exe, fileversion,text)
Answered 09/15/2011 by: airwolf
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Thanks guys, this worked!
Answered 09/16/2011 by: nbs
Orange Belt

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Here is an article that I created using custom inventory rules to search and inventory what version of IE is installed.  Maybe you can find it helpful!


Answered 04/16/2013 by: c_brock
Third Degree Brown Belt

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