I am trying to create an email ticket in outlook using the update commands @owner, @submitter, etc... What's the best way to accomplish this with custom fields (ex. We have Location, Department, and others as custom) Do I just call them @custom_12= corresponding to what each one is? or is there another way. And another issue was for a field with multiple subcategories, how do you call that. For example We have Category field where the user can select User, then select, would that be something like @category=software::user::create? Any help is appreciated, thanks
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Once again I answered my own question. Just needed a space after the "=" for example: @category = Software::Microsoft::Outlook. Thanks
Answered 04/22/2015 by: mazostyle
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