Hi, I am still very new at all of this so forgive me.

I have software that I need to distribute however the developer wrote it so that it only installs as the user.
Why they did this I do not know.
I have looked through the tables with Insted and changed the ALLUSERS value to 1.

I have done this before with similar software and it works.
I have even tried it with WISE Studio and amended it to a per machine install however it still only works as the user who it is installed under.

Any ideas or can anyone please point me in the right direction.

This is the particular piece of software:

Download WebEx Universal Communications Toolkit 2.1

WebEx Universal Communications Toolkit (2.1)
WebEx Universal Communications Toolkit 2.1 is an add-in program for Microsoft PowerPoint that allows you to create multimedia slides that you can share during a meeting. Using the toolkit, you can insert multimedia-including WebEx Recorded Files (.wrf), audio or video files, Flash animations and web pages into PowerPoint slides, then save the slides as a WebEx Universal Communications Format (.ucf) file. During a meeting, you can share this file to display the multimedia effects.


Many thanks
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Hi Arry74,

I dont see any problem with your software. It installs properly to AllUsers Profile on Windows XP. What is the command line that you are using. Create a log while installing the software and check if the ALLUSERS=1 property is getting applied or not. also check the return value of custom action "setAllUsersProfile2K".
Answered 04/23/2009 by: WiseNdMe
Senior Yellow Belt

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Hi

Many thanks for replying. If I run the msi manually as it comes it works fine, however when I script it to run in Altiris it produces the following:

My script is: msiexec.exe /i "\\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\atucfsuite.msi" /qn /L* "c:\installlogs\webex_ppoint_addin.log"

When I run it as myself it works however when I run it as the Altiris Installer User (account we use to install software) it only installs into that account only....weird ???

=== Logging started: 24/04/2009 13:37:46 ===
Action start 13:37:46: INSTALL.
Action start 13:37:46: AppSearch.
Action ended 13:37:46: AppSearch. Return value 1.
Action start 13:37:46: LaunchConditions.
Action ended 13:37:46: LaunchConditions. Return value 1.
Action start 13:37:46: FindRelatedProducts.
Action ended 13:37:46: FindRelatedProducts. Return value 1.
Action start 13:37:46: ValidateProductID.
Action ended 13:37:46: ValidateProductID. Return value 1.
Action start 13:37:46: setUserProfileNT.
Action ended 13:37:46: setUserProfileNT. Return value 1.
Action start 13:37:46: setAllUsersProfile2K.
Action ended 13:37:46: setAllUsersProfile2K. Return value 1.
Action start 13:37:46: CostInitialize.
Action ended 13:37:46: CostInitialize. Return value 1.
Action start 13:37:46: FileCost.
Action ended 13:37:46: FileCost. Return value 1.
Action start 13:37:46: IsolateComponents.
Action ended 13:37:46: IsolateComponents. Return value 1.
Action start 13:37:46: CostFinalize.
Action ended 13:37:46: CostFinalize. Return value 1.
Action start 13:37:46: SetODBCFolders.
Action ended 13:37:46: SetODBCFolders. Return value 1.
Action start 13:37:46: MigrateFeatureStates.
Action ended 13:37:46: MigrateFeatureStates. Return value 0.
Action start 13:37:46: InstallValidate.
Action ended 13:37:46: InstallValidate. Return value 1.
Action start 13:37:46: RemoveExistingProducts.
Action ended 13:37:46: RemoveExistingProducts. Return value 1.
Action start 13:37:46: InstallInitialize.
Action ended 13:37:47: InstallInitialize. Return value 1.
Action start 13:37:47: AllocateRegistrySpace.
Action ended 13:37:47: AllocateRegistrySpace. Return value 1.
Action start 13:37:47: ProcessComponents.
Action ended 13:37:47: ProcessComponents. Return value 1.
Action start 13:37:47: UnpublishComponents.
Action ended 13:37:47: UnpublishComponents. Return value 1.
Action start 13:37:47: MsiUnpublishAssemblies.
Action ended 13:37:47: MsiUnpublishAssemblies. Return value 1.
Action start 13:37:47: UnpublishFeatures.
Action ended 13:37:47: UnpublishFeatures. Return value 1.
Action start 13:37:47: StopServices.
Action ended 13:37:47: StopServices. Return value 1.
Action start 13:37:47: DeleteServices.
Action ended 13:37:47: DeleteServices. Return value 1.
Action start 13:37:47: UnregisterComPlus.
Action ended 13:37:47: UnregisterComPlus. Return value 1.
Action start 13:37:47: SelfUnregModules.
Action ended 13:37:47: SelfUnregModules. Return value 1.
Action start 13:37:47: UnregisterTypeLibraries.
Action ended 13:37:47: UnregisterTypeLibraries. Return value 1.
Action start 13:37:47: RemoveODBC.
Action ended 13:37:47: RemoveODBC. Return value 1.
Action start 13:37:47: UnregisterFonts.
Action ended 13:37:47: UnregisterFonts. Return value 1.
Action start 13:37:47: RemoveRegistryValues.
Action ended 13:37:47: RemoveRegistryValues. Return value 1.
Action start 13:37:47: UnregisterClassInfo.
Action ended 13:37:47: UnregisterClassInfo. Return value 1.
Action start 13:37:47: UnregisterExtensionInfo.
Action ended 13:37:47: UnregisterExtensionInfo. Return value 1.
Action start 13:37:47: UnregisterProgIdInfo.
Action ended 13:37:47: UnregisterProgIdInfo. Return value 1.
Action start 13:37:47: UnregisterMIMEInfo.
Action ended 13:37:47: UnregisterMIMEInfo. Return value 1.
Action start 13:37:47: RemoveIniValues.
Action ended 13:37:47: RemoveIniValues. Return value 1.
Action start 13:37:47: RemoveShortcuts.
Action ended 13:37:47: RemoveShortcuts. Return value 1.
Action start 13:37:47: RemoveEnvironmentStrings.
Action ended 13:37:47: RemoveEnvironmentStrings. Return value 1.
Action start 13:37:47: RemoveDuplicateFiles.
Action ended 13:37:47: RemoveDuplicateFiles. Return value 1.
Action start 13:37:47: RemoveFiles.
Action ended 13:37:47: RemoveFiles. Return value 1.
Action start 13:37:47: RemoveFolders.
Action ended 13:37:47: RemoveFolders. Return value 1.
Action start 13:37:47: CreateFolders.
Action ended 13:37:47: CreateFolders. Return value 1.
Action start 13:37:47: MoveFiles.
Action ended 13:37:47: MoveFiles. Return value 1.
Action start 13:37:47: RemoveWebExtoRegisterforPPT.
Action ended 13:37:47: RemoveWebExtoRegisterforPPT. Return value 1.
Action start 13:37:47: InstallFiles.
Action ended 13:37:47: InstallFiles. Return value 1.
Action start 13:37:47: PatchFiles.
Action ended 13:37:47: PatchFiles. Return value 1.
Action start 13:37:47: DuplicateFiles.
Action ended 13:37:47: DuplicateFiles. Return value 1.
Action start 13:37:47: BindImage.
Action ended 13:37:47: BindImage. Return value 1.
Action start 13:37:47: CreateShortcuts.
Action ended 13:37:47: CreateShortcuts. Return value 1.
Action start 13:37:47: RegisterClassInfo.
Action ended 13:37:47: RegisterClassInfo. Return value 1.
Action start 13:37:47: RegisterExtensionInfo.
Action ended 13:37:47: RegisterExtensionInfo. Return value 1.
Action start 13:37:47: RegisterProgIdInfo.
Action ended 13:37:47: RegisterProgIdInfo. Return value 1.
Action start 13:37:47: RegisterMIMEInfo.
Action ended 13:37:47: RegisterMIMEInfo. Return value 1.
Action start 13:37:47: WriteRegistryValues.
Action ended 13:37:47: WriteRegistryValues. Return value 1.
Action start 13:37:47: WriteIniValues.
Action ended 13:37:47: WriteIniValues. Return value 1.
Action start 13:37:47: WriteEnvironmentStrings.
Action ended 13:37:47: WriteEnvironmentStrings. Return value 1.
Action start 13:37:47: RegisterFonts.
Action ended 13:37:47: RegisterFonts. Return value 1.
Action start 13:37:47: InstallODBC.
Action ended 13:37:47: InstallODBC. Return value 0.
Action start 13:37:47: RegisterTypeLibraries.
Action ended 13:37:47: RegisterTypeLibraries. Return value 1.
Action start 13:37:47: RegisterComPlus.
Action ended 13:37:47: RegisterComPlus. Return value 1.
Action start 13:37:47: InstallServices.
Action ended 13:37:47: InstallServices. Return value 1.
Action start 13:37:47: StartServices.
Action ended 13:37:47: StartServices. Return value 1.
Action start 13:37:47: SelfRegModules.
Action ended 13:37:47: SelfRegModules. Return value 1.
Action start 13:37:47: RegisterUser.
Action ended 13:37:47: RegisterUser. Return value 1.
Action start 13:37:47: RegisterProduct.
Action ended 13:37:47: RegisterProduct. Return value 1.
Action start 13:37:47: PublishComponents.
Action ended 13:37:47: PublishComponents. Return value 1.
Action start 13:37:48: MsiPublishAssemblies.
Action ended 13:37:48: MsiPublishAssemblies. Return value 1.
Action start 13:37:48: PublishFeatures.
Action ended 13:37:48: PublishFeatures. Return value 1.
Action start 13:37:48: PublishProduct.
Action ended 13:37:48: PublishProduct. Return value 1.
Action start 13:37:48: InstallFinalize.
Action ended 13:37:50: InstallFinalize. Return value 1.
Action start 13:37:50: WriteWebExtoRegisterforPPT.
Action ended 13:37:51: WriteWebExtoRegisterforPPT. Return value 1.
Action ended 13:37:51: INSTALL. Return value 1.
Property(S): DiskPrompt = [1]
Property(S): Registration = No
Property(S): UpgradeCode = {7DE5AC66-2A85-43EA-AAD5-AD2A13C98347}
Property(S): VersionNT = 501
Property(S): TARGETDIR = C:\
Property(S): ALLUSERSPROFILE = C:\Documents and Settings\All Users\
Property(S): AdminToolsFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\Programs\Administrative Tools\
Property(S): AppDataFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Application Data\
Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(S): CommonFiles64Folder = C:\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): DesktopFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Desktop\
Property(S): FavoritesFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Favorites\
Property(S): FontsFolder = C:\WINDOWS\Fonts\
Property(S): GlobalAssemblyCache = C:\
Property(S): NEW_DIRECTORY2 = C:\Program Files\WebEx\Document Suite\
Property(S): INSTALLDIR = C:\Program Files\WebEx\Document Suite\
Property(S): ISCommonFilesFolder = C:\Program Files\Common Files\InstallShield\
Property(S): ISUpdateServiceFolder = C:\Program Files\Common Files\InstallShield\UpdateService\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): ISYourCompanyDir = C:\Program Files\Your Company Name\
Property(S): ISYourProductDir = C:\Program Files\Your Company Name\Your Product Name\
Property(S): LocalAppDataFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Local Settings\Application Data\
Property(S): MyPicturesFolder = C:\Documents and Settings\svc-altirisinstaller.orion\My Documents\My Pictures\
Property(S): NEW_DIRECTORY1 = C:\Program Files\WebEx\
Property(S): SystemFolder = C:\WINDOWS\system32\
Property(S): NEW_DIRECTORY3 = C:\WINDOWS\system32\Spool\
Property(S): NEW_DIRECTORY4 = C:\WINDOWS\system32\Spool\Drivers\
Property(S): NEW_DIRECTORY5 = C:\WINDOWS\system32\Spool\Drivers\w32x86\
Property(S): PersonalFolder = C:\Documents and Settings\svc-altirisinstaller.orion\My Documents\
Property(S): ProgramFiles64Folder = C:\
Property(S): ProgramMenuFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\Programs\
Property(S): SendToFolder = C:\Documents and Settings\svc-altirisinstaller.orion\SendTo\
Property(S): StartMenuFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\
Property(S): StartupFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\Programs\Startup\
Property(S): System16Folder = C:\WINDOWS\system\
Property(S): System64Folder = C:\
Property(S): SourceDir = \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\
Property(S): TempFolder = C:\DOCUME~1\SVC-AL~1.ORI\LOCALS~1\Temp\
Property(S): TemplateFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Templates\
Property(S): USERPROFILE = C:\Documents and Settings\svc-altirisinstaller.orion\
Property(S): WEBEXAUD = C:\Program Files\WebEx\Document Suite\WebExAud\
Property(S): WEBEXFLH = C:\Program Files\WebEx\Document Suite\WebExFlh\
Property(S): WEBEXRCD = C:\Program Files\WebEx\Document Suite\WebExRcd\
Property(S): WEBEXVDO = C:\Program Files\WebEx\Document Suite\WebExVdo\
Property(S): WEBEXWEB = C:\Program Files\WebEx\Document Suite\WebExWeb\
Property(S): WindowsFolder = C:\WINDOWS\
Property(S): Privileged = 1
Property(S): ROOTDRIVE = C:\
Property(S): ACTION = INSTALL
Property(S): UILevel = 2
Property(S): OriginalDatabase = \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\atucfsuite.msi
Property(S): DATABASE = C:\WINDOWS\Installer\f314268.msi
Property(S): RedirectedDllSupport = 2
Property(S): _BrowseProperty = 0
Property(S): _IsMaintenance = Change
Property(S): _IsSetupTypeMin = Typical
Property(S): AgreeToLicense = No
Property(S): ApplicationUsers = AllUsers
Property(S): ARPCOMMENTS =
Property(S): ARPCONTACT = Customer Support
Property(S): ARPHELPLINK = http://support.webex.com/
Property(S): ARPHELPTELEPHONE =
Property(S): ARPURLINFOABOUT = http://www.webex.com
Property(S): ARPURLUPDATEINFO = http://www.webex.com/
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = InstallShield for Windows Installer
Property(S): Display_IsBitmapDlg = 1
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): DWUSINTERVAL = 30
Property(S): ErrorDialog = SetupError
Property(S): ERRORMSGPOWERPONITRUNNING = Microsoft PowerPoint 2000 or later is required for this installation. Please install PowerPoint 2000 or above first and try again.
Property(S): ERRORTITLE = Warning
Property(S): InstallChoice = AR
Property(S): INSTALLLEVEL = 100
Property(S): ISCHECKFORPRODUCTUPDATES = 1
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISVROOT_PORT_NO = 0
Property(S): LAUNCHPROGRAM = 0
Property(S): Manufacturer = WebEx Communications Inc.
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): ProductCode = {E9E46EF1-BFBE-4575-B901-77C3580097B1}
Property(S): ProductID = none
Property(S): ProductLanguage = 1033
Property(S): ProductName = WebEx Document Suite
Property(S): ProductVersion = 2.5
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): SetupType = Typical
Property(S): UCFPPTRUNNINGINFO = Microsoft PowerPoint is currently running on your computer.
To continue Setup, you must first close powerPoint.
Do you want to Setup to close PowerPoint for you now?
Property(S): MsiWin32AssemblySupport = 5.1.2600.5512
Property(S): UCFPPTRUNNINGTITLE = UCF AuthoringToolkit Installation
Property(S): ISReleaseFlags = NO_TSP
Property(S): MsiNetAssemblySupport = 2.0.50727.42
Property(S): Date = 24/04/2009
Property(S): Time = 13:37:51
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextInternalLeading = 3
Property(S): TextHeight = 16
Property(S): BorderSide = 1
Property(S): BorderTop = 1
Property(S): CaptionHeight = 19
Property(S): ScreenY = 1050
Property(S): ScreenX = 1680
Property(S): SystemLanguageID = 3081
Property(S): ComputerName = 9F3TQ1S
Property(S): UserLanguageID = 3081
Property(S): UserSID = S-1-5-21-1394886208-832312246-1845911597-35870
Property(S): LogonUser = svc-altirisinstaller
Property(S): AdminUser = 1
Property(S): VirtualMemory = 2886
Property(S): PhysicalMemory = 2046
Property(S): COMPANYNAME =
Property(S): Intel = 6
Property(S): USERNAME =
Property(S): ShellAdvtSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): GPTSupport = 1
Property(S): RecentFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Recent\
Property(S): PrintHoodFolder = C:\Documents and Settings\svc-altirisinstaller.orion\PrintHood\
Property(S): NetHoodFolder = C:\Documents and Settings\svc-altirisinstaller.orion\NetHood\
Property(S): RemoteAdminTS = 1
Property(S): WindowsVolume = C:\
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 3
Property(S): WindowsBuild = 2600
Property(S): VersionMsi = 4.05
Property(S): VersionDatabase = 200
Property(S): CLIENTPROCESSID = 2748
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:\WINDOWS\system32
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {4979FFAA-DF3D-4CF5-B2CE-C557A96F9058}
Property(S): MsiLogFileLocation = c:\installlogs\webex_ppoint_addin.log
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SOURCEDIR = \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\
Property(S): SourcedirProduct = {E9E46EF1-BFBE-4575-B901-77C3580097B1}
Property(S): ProductToBeRegistered = 1
MSI (s) (68:9C) [13:37:51:255]: Product: WebEx Document Suite -- Installation operation completed successfully.
MSI (s) (68:9C) [13:37:51:255]: Windows Installer installed the product. Product Name: WebEx Document Suite. Product Version: 2.5. Product Language: 1033. Installation success or error status: 0.
=== Logging stopped: 24/04/2009 13:37:51 ===
Answered 04/23/2009 by: Arry74
Green Belt

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0
Your package doesnt have the ALLUSERS property. So, you have to set it via the command line. Use this command line
msiexec.exe /i <path of the msi> /qn ALLUSERS="1"
Answered 04/23/2009 by: WiseNdMe
Senior Yellow Belt

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- You'll find you get more useful information by using the 'v' option for logging, i.e. /L*v "c:\installlogs\webex_ppoint_addin.log"
- Please use the CODE tag when posting lengthy text. Access that tag by clicking the button marked '<%'.
Answered 04/24/2009 by: VBScab
Red Belt

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It installs into the system acconut area as that is the user which installs the application. What you need to make sure is that the shortcut is advertised and is going to the allusers area. Thus when the user executes that shortcut the application will repair the missing files.

That of course assumes the vendor has correctly authored the package in the first place.

P
Answered 04/24/2009 by: Inabus
Second Degree Green Belt

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Paul, I read the original post that what's wanted is an 'All Users'/per-machine deployment which, of course, an ALLUSERS=1 property setting will produce.
Answered 04/24/2009 by: VBScab
Red Belt

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Yeh I guess, i work in a secure environment where allusers=1 isnt an option :)

P
Answered 04/24/2009 by: Inabus
Second Degree Green Belt

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Many thanks guys, sorry for the confusion but I was trying different things and posted the wrong code, ie without the ALLUSERS="1" which I am using at the end of the command line

ie msiexec.exe /i "\\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\atucfsuite.msi" /qn /L*v "c:\installlogs\webex_ppoint_addin.log" ALLUSERS="1"

If I run it as myself via the command line it installs ok, however when run from Altiris is fails so I am thinking it is a per user install and the ALLUSERS="1" is not working for this install?

The code is below:


=== Verbose logging started: 24/04/2009 17:02:14 Build type: SHIP UNICODE 4.05.6001.00 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (14:84) [17:02:14:046]: Resetting cached policy values
MSI (c) (14:84) [17:02:14:046]: Machine policy value 'Debug' is 0
MSI (c) (14:84) [17:02:14:061]: ******* RunEngine:
******* Product: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\atucfsuite.msi
******* Action:
******* CommandLine: **********
MSI (c) (14:84) [17:02:14:061]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (14:84) [17:02:14:061]: Grabbed execution mutex.
MSI (c) (14:84) [17:02:14:061]: Cloaking enabled.
MSI (c) (14:84) [17:02:14:061]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (14:84) [17:02:14:077]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (30:38) [17:02:14:077]: Running installation inside multi-package transaction \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\atucfsuite.msi
MSI (s) (30:38) [17:02:14:077]: Grabbed execution mutex.
MSI (s) (30:24) [17:02:14:077]: Resetting cached policy values
MSI (s) (30:24) [17:02:14:077]: Machine policy value 'Debug' is 0
MSI (s) (30:24) [17:02:14:077]: ******* RunEngine:
******* Product: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\atucfsuite.msi
******* Action:
******* CommandLine: **********
MSI (s) (30:24) [17:02:14:233]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (30:24) [17:02:14:249]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (30:24) [17:02:14:249]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (30:24) [17:02:14:249]: End dialog not enabled
MSI (s) (30:24) [17:02:14:249]: Original package ==> \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\atucfsuite.msi
MSI (s) (30:24) [17:02:14:249]: Package we're running from ==> C:\WINDOWS\Installer\f31426c.msi
MSI (s) (30:24) [17:02:14:249]: APPCOMPAT: looking for appcompat database entry with ProductCode '{E9E46EF1-BFBE-4575-B901-77C3580097B1}'.
MSI (s) (30:24) [17:02:14:249]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (30:24) [17:02:14:249]: MSCOREE not loaded loading copy from system32
MSI (s) (30:24) [17:02:14:264]: Machine policy value 'DisablePatch' is 0
MSI (s) (30:24) [17:02:14:264]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (30:24) [17:02:14:264]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (30:24) [17:02:14:264]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (30:24) [17:02:14:264]: APPCOMPAT: looking for appcompat database entry with ProductCode '{E9E46EF1-BFBE-4575-B901-77C3580097B1}'.
MSI (s) (30:24) [17:02:14:264]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (30:24) [17:02:14:264]: Transforms are not secure.
MSI (s) (30:24) [17:02:14:264]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'c:\installlogs\webex_ppoint_addin.log'.
MSI (s) (30:24) [17:02:14:264]: Command Line: ALLUSERS=1 CURRENTDIRECTORY=C:\WINDOWS\system32 CLIENTUILEVEL=3 CLIENTPROCESSID=4116
MSI (s) (30:24) [17:02:14:264]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{4979FFAA-DF3D-4CF5-B2CE-C557A96F9058}'.
MSI (s) (30:24) [17:02:14:264]: Product Code passed to Engine.Initialize: '{E9E46EF1-BFBE-4575-B901-77C3580097B1}'
MSI (s) (30:24) [17:02:14:264]: Product Code from property table before transforms: '{E9E46EF1-BFBE-4575-B901-77C3580097B1}'
MSI (s) (30:24) [17:02:14:264]: Product Code from property table after transforms: '{E9E46EF1-BFBE-4575-B901-77C3580097B1}'
MSI (s) (30:24) [17:02:14:264]: Product registered: entering maintenance mode
MSI (s) (30:24) [17:02:14:264]: Product {E9E46EF1-BFBE-4575-B901-77C3580097B1} is not managed.
MSI (s) (30:24) [17:02:14:264]: MSI_LUA: Credential prompt functionality not available on this operating system
MSI (s) (30:24) [17:02:14:264]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
MSI (s) (30:24) [17:02:14:264]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
MSI (s) (30:24) [17:02:14:280]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (30:24) [17:02:14:280]: Specifed source is already in a list.
MSI (s) (30:24) [17:02:14:280]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (30:24) [17:02:14:280]: Machine policy value 'DisableBrowse' is 0
MSI (s) (30:24) [17:02:14:280]: Machine policy value 'AllowLockdownBrowse' is 0
MSI (s) (30:24) [17:02:14:280]: Adding new sources is allowed.
MSI (s) (30:24) [17:02:14:280]: Package name retrieved from configuration data: 'atucfsuite.msi'
MSI (s) (30:24) [17:02:14:280]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-user.
MSI (s) (30:24) [17:02:14:280]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (30:24) [17:02:14:280]: PROPERTY CHANGE: Adding ALLUSERS property. Its value is '1'.
MSI (s) (30:24) [17:02:14:280]: PROPERTY CHANGE: Deleting ALLUSERS property. Its current value is '1'.
MSI (s) (30:24) [17:02:14:280]: Machine policy value 'DisableMsi' is 0
MSI (s) (30:24) [17:02:14:280]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (30:24) [17:02:14:280]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (30:24) [17:02:14:280]: Product {E9E46EF1-BFBE-4575-B901-77C3580097B1} is not managed.
MSI (s) (30:24) [17:02:14:280]: Running product '{E9E46EF1-BFBE-4575-B901-77C3580097B1}' with user privileges: It's not assigned.
MSI (s) (30:24) [17:02:14:280]: PROPERTY CHANGE: Adding ALLUSERS property. Its value is '1'.
MSI (s) (30:24) [17:02:14:280]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\WINDOWS\system32'.
MSI (s) (30:24) [17:02:14:280]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (30:24) [17:02:14:280]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '4116'.
MSI (s) (30:24) [17:02:14:280]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (30:24) [17:02:14:280]: DisableAutomaticApplicationShutdown system policy is ignored on this version of Windows.
MSI (s) (30:24) [17:02:14:280]: PROPERTY CHANGE: Deleting ALLUSERS property. Its current value is '1'.
MSI (s) (30:24) [17:02:14:280]: TRANSFORMS property is now:
MSI (s) (30:24) [17:02:14:280]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '1033'.
MSI (s) (30:24) [17:02:14:280]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (30:24) [17:02:14:280]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\Application Data
MSI (s) (30:24) [17:02:14:280]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\Favorites
MSI (s) (30:24) [17:02:14:295]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\NetHood
MSI (s) (30:24) [17:02:14:295]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\My Documents
MSI (s) (30:24) [17:02:14:295]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\PrintHood
MSI (s) (30:24) [17:02:14:295]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\Recent
MSI (s) (30:24) [17:02:14:295]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\SendTo
MSI (s) (30:24) [17:02:14:295]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\Templates
MSI (s) (30:24) [17:02:14:311]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (s) (30:24) [17:02:14:311]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\Local Settings\Application Data
MSI (s) (30:24) [17:02:14:311]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\My Documents\My Pictures
MSI (s) (30:24) [17:02:14:311]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\Programs\Administrative Tools
MSI (s) (30:24) [17:02:14:311]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\Programs\Startup
MSI (s) (30:24) [17:02:14:311]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\Programs
MSI (s) (30:24) [17:02:14:311]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu
MSI (s) (30:24) [17:02:14:327]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\Desktop
MSI (s) (30:24) [17:02:14:327]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (s) (30:24) [17:02:14:327]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (s) (30:24) [17:02:14:327]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (s) (30:24) [17:02:14:327]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (s) (30:24) [17:02:14:327]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (s) (30:24) [17:02:14:327]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (s) (30:24) [17:02:14:327]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (30:24) [17:02:14:342]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (30:24) [17:02:14:342]: PROPERTY CHANGE: Adding USERNAME property. Its value is .
MSI (s) (30:24) [17:02:14:342]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is .
MSI (s) (30:24) [17:02:14:342]: PROPERTY CHANGE: Adding Installed property. Its value is '2008/08/21 12:41:14'.
MSI (s) (30:24) [17:02:14:342]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\WINDOWS\Installer\f31426c.msi'.
MSI (s) (30:24) [17:02:14:342]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is '\\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\atucfsuite.msi'.
MSI (s) (30:24) [17:02:14:342]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (30:24) [17:02:14:342]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
MSI (s) (30:24) [17:02:14:342]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI (s) (30:24) [17:02:14:342]: Machine policy value 'DisableRollback' is 0
MSI (s) (30:24) [17:02:14:342]: User policy value 'DisableRollback' is 0
MSI (s) (30:24) [17:02:14:342]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
=== Logging started: 24/04/2009 17:02:14 ===
MSI (s) (30:24) [17:02:14:342]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (30:24) [17:02:14:342]: Doing action: INSTALL
Action start 17:02:14: INSTALL.
MSI (s) (30:24) [17:02:14:342]: Running ExecuteSequence
MSI (s) (30:24) [17:02:14:342]: Doing action: AppSearch
MSI (s) (30:24) [17:02:14:342]: Note: 1: 2262 2: AppSearch 3: -2147287038
Action start 17:02:14: AppSearch.
MSI (s) (30:24) [17:02:14:342]: Doing action: LaunchConditions
Action ended 17:02:14: AppSearch. Return value 1.
MSI (s) (30:24) [17:02:14:358]: Note: 1: 2262 2: LaunchCondition 3: -2147287038
Action start 17:02:14: LaunchConditions.
MSI (s) (30:24) [17:02:14:358]: Doing action: FindRelatedProducts
Action ended 17:02:14: LaunchConditions. Return value 1.
MSI (s) (30:24) [17:02:14:358]: Skipping FindRelatedProducts action: not run in maintenance mode
Action start 17:02:14: FindRelatedProducts.
MSI (s) (30:24) [17:02:14:358]: Skipping action: CCPSearch (condition is false)
MSI (s) (30:24) [17:02:14:358]: Skipping action: RMCCPSearch (condition is false)
MSI (s) (30:24) [17:02:14:358]: Doing action: ValidateProductID
Action ended 17:02:14: FindRelatedProducts. Return value 0.
Action start 17:02:14: ValidateProductID.
MSI (s) (30:24) [17:02:14:358]: Doing action: setUserProfileNT
Action ended 17:02:14: ValidateProductID. Return value 1.
MSI (s) (30:24) [17:02:14:358]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'setUserProfileNT'
MSI (s) (30:24) [17:02:14:374]: PROPERTY CHANGE: Adding USERPROFILE property. Its value is 'C:\Documents and Settings\svc-altirisinstaller.orion'.
Action start 17:02:14: setUserProfileNT.
MSI (s) (30:24) [17:02:14:374]: Skipping action: SetAllUsersProfileNT (condition is false)
MSI (s) (30:24) [17:02:14:374]: Doing action: setAllUsersProfile2K
Action ended 17:02:14: setUserProfileNT. Return value 1.
MSI (s) (30:24) [17:02:14:374]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'setAllUsersProfile2K'
MSI (s) (30:24) [17:02:14:374]: PROPERTY CHANGE: Adding ALLUSERSPROFILE property. Its value is 'C:\Documents and Settings\All Users'.
Action start 17:02:14: setAllUsersProfile2K.
MSI (s) (30:24) [17:02:14:374]: Doing action: CostInitialize
Action ended 17:02:14: setAllUsersProfile2K. Return value 1.
MSI (s) (30:24) [17:02:14:374]: Machine policy value 'MaxPatchCacheSize' is 10
Action start 17:02:14: CostInitialize.
MSI (s) (30:24) [17:02:14:374]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
MSI (s) (30:24) [17:02:14:374]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
MSI (s) (30:24) [17:02:14:374]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (s) (30:24) [17:02:14:374]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI (s) (30:24) [17:02:14:374]: Note: 1: 2205 2: 3: MsiPatchHeaders
MSI (s) (30:24) [17:02:14:374]: Note: 1: 2205 2: 3: __MsiPatchFileList
MSI (s) (30:24) [17:02:14:374]: Doing action: FileCost
Action ended 17:02:14: CostInitialize. Return value 1.
MSI (s) (30:24) [17:02:14:374]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (s) (30:24) [17:02:14:374]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
MSI (s) (30:24) [17:02:14:374]: Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (s) (30:24) [17:02:14:374]: Note: 1: 2262 2: IniFile 3: -2147287038
MSI (s) (30:24) [17:02:14:374]: Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (s) (30:24) [17:02:14:374]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (s) (30:24) [17:02:14:374]: Note: 1: 2262 2: ReserveCost 3: -2147287038
MSI (s) (30:24) [17:02:14:374]: Note: 1: 2262 2: Shortcut 3: -2147287038
Action start 17:02:14: FileCost.
MSI (s) (30:24) [17:02:14:389]: Doing action: IsolateComponents
Action ended 17:02:14: FileCost. Return value 1.
MSI (s) (30:24) [17:02:14:389]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (s) (30:24) [17:02:14:389]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (s) (30:24) [17:02:14:389]: Note: 1: 2728 2: Patch
Action start 17:02:14: IsolateComponents.
MSI (s) (30:24) [17:02:14:389]: Doing action: CostFinalize
Action ended 17:02:14: IsolateComponents. Return value 1.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding WEBEXWEB property. Its value is 'C:\Program Files\WebEx\Document Suite\WebExWeb'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files\WebEx\Document Suite'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding WEBEXAUD property. Its value is 'C:\Program Files\WebEx\Document Suite\WebExAud'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding WEBEXVDO property. Its value is 'C:\Program Files\WebEx\Document Suite\WebExVdo'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding WEBEXFLH property. Its value is 'C:\Program Files\WebEx\Document Suite\WebExFlh'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding WEBEXRCD property. Its value is 'C:\Program Files\WebEx\Document Suite\WebExRcd'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding NEW_DIRECTORY5 property. Its value is 'C:\WINDOWS\system32\Spool\Drivers\w32x86'.
MSI (s) (30:24) [17:02:14:389]: Note: 1: 2262 2: Condition 3: -2147287038
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Modifying USERPROFILE property. Its current value is 'C:\Documents and Settings\svc-altirisinstaller.orion'. Its new value: 'C:\Documents and Settings\svc-altirisinstaller.orion\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding System64Folder property. Its value is 'C:\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding ProgramFiles64Folder property. Its value is 'C:\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding NEW_DIRECTORY3 property. Its value is 'C:\WINDOWS\system32\Spool\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding NEW_DIRECTORY4 property. Its value is 'C:\WINDOWS\system32\Spool\Drivers\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Modifying NEW_DIRECTORY5 property. Its current value is 'C:\WINDOWS\system32\Spool\Drivers\w32x86'. Its new value: 'C:\WINDOWS\system32\Spool\Drivers\w32x86\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding ISYourCompanyDir property. Its value is 'C:\Program Files\Your Company Name\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding ISYourProductDir property. Its value is 'C:\Program Files\Your Company Name\Your Product Name\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding NEW_DIRECTORY1 property. Its value is 'C:\Program Files\WebEx\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding NEW_DIRECTORY2 property. Its value is 'C:\Program Files\WebEx\Document Suite\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Modifying INSTALLDIR property. Its current value is 'C:\Program Files\WebEx\Document Suite'. Its new value: 'C:\Program Files\WebEx\Document Suite\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Modifying WEBEXWEB property. Its current value is 'C:\Program Files\WebEx\Document Suite\WebExWeb'. Its new value: 'C:\Program Files\WebEx\Document Suite\WebExWeb\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Modifying WEBEXVDO property. Its current value is 'C:\Program Files\WebEx\Document Suite\WebExVdo'. Its new value: 'C:\Program Files\WebEx\Document Suite\WebExVdo\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Modifying WEBEXRCD property. Its current value is 'C:\Program Files\WebEx\Document Suite\WebExRcd'. Its new value: 'C:\Program Files\WebEx\Document Suite\WebExRcd\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Modifying WEBEXFLH property. Its current value is 'C:\Program Files\WebEx\Document Suite\WebExFlh'. Its new value: 'C:\Program Files\WebEx\Document Suite\WebExFlh\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Modifying WEBEXAUD property. Its current value is 'C:\Program Files\WebEx\Document Suite\WebExAud'. Its new value: 'C:\Program Files\WebEx\Document Suite\WebExAud\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding GlobalAssemblyCache property. Its value is 'C:\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding ISCommonFilesFolder property. Its value is 'C:\Program Files\Common Files\InstallShield\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding ISUpdateServiceFolder property. Its value is 'C:\Program Files\Common Files\InstallShield\UpdateService\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Adding CommonFiles64Folder property. Its value is 'C:\'.
MSI (s) (30:24) [17:02:14:389]: PROPERTY CHANGE: Modifying ALLUSERSPROFILE property. Its current value is 'C:\Documents and Settings\All Users'. Its new value: 'C:\Documents and Settings\All Users\'.
MSI (s) (30:24) [17:02:14:389]: Target path resolution complete. Dumping Directory table...
MSI (s) (30:24) [17:02:14:389]: Note: target paths subject to change (via custom actions or browsing)
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: TARGETDIR , Object: C:\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: WindowsFolder , Object: C:\WINDOWS\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: USERPROFILE , Object: C:\Documents and Settings\svc-altirisinstaller.orion\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: TemplateFolder , Object: C:\Documents and Settings\svc-altirisinstaller.orion\Templates\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: TempFolder , Object: C:\DOCUME~1\SVC-AL~1.ORI\LOCALS~1\Temp\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: System64Folder , Object: C:\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: System16Folder , Object: C:\WINDOWS\system\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: StartupFolder , Object: C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\Programs\Startup\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: StartMenuFolder , Object: C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: SendToFolder , Object: C:\Documents and Settings\svc-altirisinstaller.orion\SendTo\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: ProgramMenuFolder , Object: C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\Programs\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: ProgramFiles64Folder , Object: C:\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: PersonalFolder , Object: C:\Documents and Settings\svc-altirisinstaller.orion\My Documents\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: SystemFolder , Object: C:\WINDOWS\system32\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: NEW_DIRECTORY3 , Object: C:\WINDOWS\system32\Spool\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: NEW_DIRECTORY4 , Object: C:\WINDOWS\system32\Spool\Drivers\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: NEW_DIRECTORY5 , Object: C:\WINDOWS\system32\Spool\Drivers\w32x86\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: MyPicturesFolder , Object: C:\Documents and Settings\svc-altirisinstaller.orion\My Documents\My Pictures\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: LocalAppDataFolder , Object: C:\Documents and Settings\svc-altirisinstaller.orion\Local Settings\Application Data\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: ProgramFilesFolder , Object: C:\Program Files\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: ISYourCompanyDir , Object: C:\Program Files\Your Company Name\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: ISYourProductDir , Object: C:\Program Files\Your Company Name\Your Product Name\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: NEW_DIRECTORY1 , Object: C:\Program Files\WebEx\
MSI (s) (30:24) [17:02:14:389]: Dir (target): Key: NEW_DIRECTORY2 , Object: C:\Program Files\WebEx\Document Suite\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: INSTALLDIR , Object: C:\Program Files\WebEx\Document Suite\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: WEBEXWEB , Object: C:\Program Files\WebEx\Document Suite\WebExWeb\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: WEBEXVDO , Object: C:\Program Files\WebEx\Document Suite\WebExVdo\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: WEBEXRCD , Object: C:\Program Files\WebEx\Document Suite\WebExRcd\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: WEBEXFLH , Object: C:\Program Files\WebEx\Document Suite\WebExFlh\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: WEBEXAUD , Object: C:\Program Files\WebEx\Document Suite\WebExAud\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: GlobalAssemblyCache , Object: C:\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: FontsFolder , Object: C:\WINDOWS\Fonts\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: FavoritesFolder , Object: C:\Documents and Settings\svc-altirisinstaller.orion\Favorites\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: DesktopFolder , Object: C:\Documents and Settings\svc-altirisinstaller.orion\Desktop\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: CommonFilesFolder , Object: C:\Program Files\Common Files\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: ISCommonFilesFolder , Object: C:\Program Files\Common Files\InstallShield\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: ISUpdateServiceFolder , Object: C:\Program Files\Common Files\InstallShield\UpdateService\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: CommonFiles64Folder , Object: C:\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: CommonAppDataFolder , Object: C:\Documents and Settings\All Users\Application Data\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: AppDataFolder , Object: C:\Documents and Settings\svc-altirisinstaller.orion\Application Data\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: AdminToolsFolder , Object: C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\Programs\Administrative Tools\
MSI (s) (30:24) [17:02:14:405]: Dir (target): Key: ALLUSERSPROFILE , Object: C:\Documents and Settings\All Users\
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: BindImage 3: -2147287038
Action start 17:02:14: CostFinalize.
MSI (s) (30:24) [17:02:14:405]: Doing action: SetODBCFolders
Action ended 17:02:14: CostFinalize. Return value 1.
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: ODBCDriver 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: ODBCTranslator 3: -2147287038
Action start 17:02:14: SetODBCFolders.
MSI (s) (30:24) [17:02:14:405]: Doing action: MigrateFeatureStates
Action ended 17:02:14: SetODBCFolders. Return value 1.
MSI (s) (30:24) [17:02:14:405]: Skipping MigrateFeatureStates action: not run in maintenance mode
Action start 17:02:14: MigrateFeatureStates.
MSI (s) (30:24) [17:02:14:405]: Doing action: InstallValidate
Action ended 17:02:14: MigrateFeatureStates. Return value 0.
MSI (s) (30:24) [17:02:14:405]: Feature: Resource; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Feature: UCFToolkit; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Feature: UNINSTALLICON; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Feature: WebExDocumentManager; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: WebExWeb; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: UNINSTALLICON; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: ResFiles; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: WebExAudio; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: WebExVideo; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: WebExFlash; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: WebExRecPlay; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: ShareFile; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: ToolkitSpecial; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: PShareSystem95; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: ManagerShare; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: PShare95; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: PShareNT2K; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: LoaderVista; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: Loader2K; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: LoaderNT; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: Loader95; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: Loader2003; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: LoaderXP; Installed: Local; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: __ShareFile65; Installed: Null; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: __ToolkitSpecial65; Installed: Null; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: __UNINSTALLICON65; Installed: Null; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Component: __ManagerShare65; Installed: Null; Request: Null; Action: Null
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: PublishComponent 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: SelfReg 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: Font 3: -2147287038
Action start 17:02:14: InstallValidate.
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: PublishComponent 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: SelfReg 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2262 2: Font 3: -2147287038
MSI (s) (30:24) [17:02:14:405]: Note: 1: 2727 2:
MSI (s) (30:24) [17:02:14:420]: Note: 1: 2727 2:
MSI (s) (30:24) [17:02:14:420]: Doing action: RemoveExistingProducts
Action ended 17:02:14: InstallValidate. Return value 1.
MSI (s) (30:24) [17:02:14:420]: Skipping RemoveExistingProducts action: current configuration is maintenance mode or an uninstall
Action start 17:02:14: RemoveExistingProducts.
MSI (s) (30:24) [17:02:14:420]: Doing action: InstallInitialize
Action ended 17:02:14: RemoveExistingProducts. Return value 0.
MSI (s) (30:24) [17:02:14:420]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (30:24) [17:02:14:420]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (30:24) [17:02:14:420]: BeginTransaction: Locking Server
MSI (s) (30:24) [17:02:14:420]: SRSetRestorePoint skipped for this transaction.
MSI (s) (30:24) [17:02:14:420]: Server not locked: locking for product {E9E46EF1-BFBE-4575-B901-77C3580097B1}
Action start 17:02:14: InstallInitialize.
MSI (s) (30:24) [17:02:15:061]: Skipping action: AllocateRegistrySpace (condition is false)
MSI (s) (30:24) [17:02:15:061]: Doing action: ProcessComponents
Action ended 17:02:15: InstallInitialize. Return value 1.
Action start 17:02:15: ProcessComponents.
MSI (s) (30:24) [17:02:15:061]: Doing action: UnpublishComponents
Action ended 17:02:15: ProcessComponents. Return value 1.
MSI (s) (30:24) [17:02:15:061]: Note: 1: 2262 2: PublishComponent 3: -2147287038
Action start 17:02:15: UnpublishComponents.
MSI (s) (30:24) [17:02:15:061]: Doing action: MsiUnpublishAssemblies
Action ended 17:02:15: UnpublishComponents. Return value 1.
Action start 17:02:15: MsiUnpublishAssemblies.
MSI (s) (30:24) [17:02:15:061]: Doing action: UnpublishFeatures
Action ended 17:02:15: MsiUnpublishAssemblies. Return value 1.
Action start 17:02:15: UnpublishFeatures.
MSI (s) (30:24) [17:02:15:061]: Doing action: StopServices
Action ended 17:02:15: UnpublishFeatures. Return value 1.
MSI (s) (30:24) [17:02:15:061]: Note: 1: 2262 2: ServiceControl 3: -2147287038
Action start 17:02:15: StopServices.
MSI (s) (30:24) [17:02:15:077]: Doing action: DeleteServices
Action ended 17:02:15: StopServices. Return value 1.
MSI (s) (30:24) [17:02:15:077]: Note: 1: 2262 2: ServiceControl 3: -2147287038
Action start 17:02:15: DeleteServices.
MSI (s) (30:24) [17:02:15:077]: Doing action: UnregisterComPlus
Action ended 17:02:15: DeleteServices. Return value 1.
MSI (s) (30:24) [17:02:15:077]: Note: 1: 2262 2: Complus 3: -2147287038
Action start 17:02:15: UnregisterComPlus.
MSI (s) (30:24) [17:02:15:077]: Doing action: SelfUnregModules
Action ended 17:02:15: UnregisterComPlus. Return value 1.
MSI (s) (30:24) [17:02:15:077]: Note: 1: 2262 2: SelfReg 3: -2147287038
Action start 17:02:15: SelfUnregModules.
MSI (s) (30:24) [17:02:15:077]: Doing action: UnregisterTypeLibraries
Action ended 17:02:15: SelfUnregModules. Return value 1.
MSI (s) (30:24) [17:02:15:077]: Note: 1: 2262 2: TypeLib 3: -2147287038
Action start 17:02:15: UnregisterTypeLibraries.
MSI (s) (30:24) [17:02:15:077]: Doing action: RemoveODBC
Action ended 17:02:15: UnregisterTypeLibraries. Return value 1.
MSI (s) (30:24) [17:02:15:077]: Note: 1: 2262 2: ODBCDataSource 3: -2147287038
MSI (s) (30:24) [17:02:15:077]: Note: 1: 2262 2: ODBCDataSource 3: -2147287038
MSI (s) (30:24) [17:02:15:077]: Note: 1: 2262 2: ODBCTranslator 3: -2147287038
MSI (s) (30:24) [17:02:15:077]: Note: 1: 2262 2: ODBCTranslator 3: -2147287038
MSI (s) (30:24) [17:02:15:077]: Note: 1: 2262 2: ODBCDriver 3: -2147287038
MSI (s) (30:24) [17:02:15:077]: Note: 1: 2262 2: ODBCDriver 3: -2147287038
MSI (s) (30:24) [17:02:15:077]: Note: 1: 2711 2: ODBCDriverManager
Action start 17:02:15: RemoveODBC.
MSI (s) (30:24) [17:02:15:092]: Note: 1: 2711 2: ODBCDriverManager64
MSI (s) (30:24) [17:02:15:092]: Doing action: UnregisterFonts
Action ended 17:02:15: RemoveODBC. Return value 1.
MSI (s) (30:24) [17:02:15:092]: Note: 1: 2262 2: Font 3: -2147287038
Action start 17:02:15: UnregisterFonts.
MSI (s) (30:24) [17:02:15:092]: Doing action: RemoveRegistryValues
Action ended 17:02:15: UnregisterFonts. Return value 1.
MSI (s) (30:24) [17:02:15:092]: Note: 1: 2262 2: RemoveRegistry 3: -2147287038
Action start 17:02:15: RemoveRegistryValues.
MSI (s) (30:24) [17:02:15:092]: Doing action: UnregisterClassInfo
Action ended 17:02:15: RemoveRegistryValues. Return value 1.
Action start 17:02:15: UnregisterClassInfo.
MSI (s) (30:24) [17:02:15:092]: Doing action: UnregisterExtensionInfo
Action ended 17:02:15: UnregisterClassInfo. Return value 1.
Action start 17:02:15: UnregisterExtensionInfo.
MSI (s) (30:24) [17:02:15:108]: Doing action: UnregisterProgIdInfo
Action ended 17:02:15: UnregisterExtensionInfo. Return value 1.
Action start 17:02:15: UnregisterProgIdInfo.
MSI (s) (30:24) [17:02:15:108]: Doing action: UnregisterMIMEInfo
Action ended 17:02:15: UnregisterProgIdInfo. Return value 1.
MSI (s) (30:24) [17:02:15:108]: Note: 1: 2262 2: MIME 3: -2147287038
Action start 17:02:15: UnregisterMIMEInfo.
MSI (s) (30:24) [17:02:15:108]: Doing action: RemoveIniValues
Action ended 17:02:15: UnregisterMIMEInfo. Return value 1.
MSI (s) (30:24) [17:02:15:108]: Note: 1: 2262 2: RemoveIniFile 3: -2147287038
Action start 17:02:15: RemoveIniValues.
MSI (s) (30:24) [17:02:15:108]: Doing action: RemoveShortcuts
Action ended 17:02:15: RemoveIniValues. Return value 1.
Action start 17:02:15: RemoveShortcuts.
MSI (s) (30:24) [17:02:15:108]: Doing action: RemoveEnvironmentStrings
Action ended 17:02:15: RemoveShortcuts. Return value 1.
MSI (s) (30:24) [17:02:15:108]: Note: 1: 2262 2: Environment 3: -2147287038
Action start 17:02:15: RemoveEnvironmentStrings.
MSI (s) (30:24) [17:02:15:108]: Doing action: RemoveDuplicateFiles
Action ended 17:02:15: RemoveEnvironmentStrings. Return value 1.
MSI (s) (30:24) [17:02:15:124]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
Action start 17:02:15: RemoveDuplicateFiles.
MSI (s) (30:24) [17:02:15:124]: Doing action: RemoveFiles
Action ended 17:02:15: RemoveDuplicateFiles. Return value 1.
Action start 17:02:15: RemoveFiles.
MSI (s) (30:24) [17:02:15:124]: Doing action: RemoveFolders
Action ended 17:02:15: RemoveFiles. Return value 1.
MSI (s) (30:24) [17:02:15:124]: Note: 1: 2262 2: LockPermissions 3: -2147287038
Action start 17:02:15: RemoveFolders.
MSI (s) (30:24) [17:02:15:124]: Doing action: CreateFolders
Action ended 17:02:15: RemoveFolders. Return value 1.
MSI (s) (30:24) [17:02:15:124]: Note: 1: 2262 2: LockPermissions 3: -2147287038
Action start 17:02:15: CreateFolders.
MSI (s) (30:24) [17:02:15:124]: Doing action: MoveFiles
Action ended 17:02:15: CreateFolders. Return value 1.
Action start 17:02:15: MoveFiles.
MSI (s) (30:24) [17:02:15:124]: Doing action: RemoveWebExtoRegisterforPPT
Action ended 17:02:15: MoveFiles. Return value 1.
MSI (s) (30:24) [17:02:15:139]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'RemoveWebExtoRegisterforPPT'
MSI (s) (30:3C) [17:02:15:202]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI462.tmp, Entrypoint: RemoveWebExtoRegisterforPPTCallAt
MSI (s) (30:40) [17:02:15:202]: Generating random cookie.
MSI (s) (30:40) [17:02:15:217]: Created Custom Action Server with PID 5424 (0x1530).
MSI (s) (30:54) [17:02:15:233]: Running as a service.
MSI (s) (30:54) [17:02:15:233]: Hello, I'm your 32bit Impersonated custom action server.
Action start 17:02:15: RemoveWebExtoRegisterforPPT.
MSI (s) (30:24) [17:02:15:249]: Doing action: InstallFiles
Action ended 17:02:15: RemoveWebExtoRegisterforPPT. Return value 1.
MSI (s) (30:24) [17:02:15:249]: Note: 1: 2262 2: LockPermissions 3: -2147287038
MSI (s) (30:24) [17:02:15:249]: Note: 1: 2235 2: 3: StreamRef_ 4: SELECT `Patch`.`File_`, `Patch`.`Header`, `Patch`.`Attributes`, `Patch`.`Sequence`, `Patch`.`StreamRef_` FROM `Patch` WHERE `Patch`.`File_` = ? AND `Patch`.`#_MsiActive`=? ORDER BY `Patch`.`Sequence`
MSI (s) (30:24) [17:02:15:249]: Note: 1: 2205 2: 3: MsiPatchOldAssemblyFile
MSI (s) (30:24) [17:02:15:249]: Note: 1: 2228 2: 3: MsiPatchOldAssemblyFile 4: SELECT `MsiPatchOldAssemblyFile`.`Assembly_` FROM `MsiPatchOldAssemblyFile` WHERE `MsiPatchOldAssemblyFile`.`File_` = ?
MSI (s) (30:24) [17:02:15:264]: Note: 1: 2205 2: 3: MsiSFCBypass
MSI (s) (30:24) [17:02:15:264]: Note: 1: 2228 2: 3: MsiSFCBypass 4: SELECT `File_` FROM `MsiSFCBypass` WHERE `File_` = ?
MSI (s) (30:24) [17:02:15:264]: Note: 1: 2205 2: 3: MsiPatchHeaders
MSI (s) (30:24) [17:02:15:264]: Note: 1: 2228 2: 3: MsiPatchHeaders 4: SELECT `Header` FROM `MsiPatchHeaders` WHERE `StreamRef` = ?
Action start 17:02:15: InstallFiles.
MSI (s) (30:24) [17:02:15:264]: Doing action: PatchFiles
Action ended 17:02:15: InstallFiles. Return value 1.
Action start 17:02:15: PatchFiles.
MSI (s) (30:24) [17:02:15:264]: Doing action: DuplicateFiles
Action ended 17:02:15: PatchFiles. Return value 1.
MSI (s) (30:24) [17:02:15:264]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
Action start 17:02:15: DuplicateFiles.
MSI (s) (30:24) [17:02:15:264]: Doing action: BindImage
Action ended 17:02:15: DuplicateFiles. Return value 1.
MSI (s) (30:24) [17:02:15:264]: Note: 1: 2262 2: BindImage 3: -2147287038
Action start 17:02:15: BindImage.
MSI (s) (30:24) [17:02:15:264]: Doing action: CreateShortcuts
Action ended 17:02:15: BindImage. Return value 1.
MSI (s) (30:24) [17:02:15:264]: Note: 1: 2235 2: 3: DisplayResourceDLL 4: SELECT `Name`, `FileName`, `Component`.`Directory_`, `Arguments`, `WkDir`, `Icon_`, `IconIndex`, `Hotkey`, `ShowCmd`, `Shortcut`.`Description`, `Shortcut`.`Directory_`, `Component`.`RuntimeFlags`, `Component`.`Action`, `Target`, `ComponentId`, `Feature`.`Action`, `Component`.`Installed`, `DisplayResourceDLL`, `DisplayResourceId`, `DescriptionResourceDLL`, `DescriptionResourceId` From `Shortcut`, `Feature`, `Component`, `File` WHERE `Target` = `Feature` AND `Shortcut`.`Component_` = `Component` AND `Component`.`KeyPath` = `File`.`File` AND ((`Feature`.`Action` = 1 OR `Feature`.`Action` = 2) OR (`Feature`.`Action` = 4 AND `Feature`.`Installed` = 0) OR (`Feature`.`Action` = 3 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4)) OR (`Feature`.`Action` = NULL AND (`Component`.`Action` = 1 OR `Component`.`Action` = 2) AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4)))
MSI (s) (30:24) [17:02:15:264]: Note: 1: 2235 2: 3: DisplayResourceDLL 4: SELECT `Name`, `Target`, null, `Arguments`, `WkDir`, `Icon_`, `IconIndex`, `Hotkey`, `ShowCmd`, `Shortcut`.`Description`, `Shortcut`.`Directory_`, `Component`.`RuntimeFlags`, null, null, null, null, null, `DisplayResourceDLL`, `DisplayResourceId`, `DescriptionResourceDLL`, `DescriptionResourceId` From `Shortcut`, `Component` WHERE `Shortcut`.`Component_` = `Component` AND (`Component`.`Action` = 1 OR `Component`.`Action` = 2)
Action start 17:02:15: CreateShortcuts.
MSI (s) (30:24) [17:02:15:264]: Doing action: RegisterClassInfo
Action ended 17:02:15: CreateShortcuts. Return value 1.
Action start 17:02:15: RegisterClassInfo.
MSI (s) (30:24) [17:02:15:264]: Doing action: RegisterExtensionInfo
Action ended 17:02:15: RegisterClassInfo. Return value 1.
Action start 17:02:15: RegisterExtensionInfo.
MSI (s) (30:24) [17:02:15:264]: Doing action: RegisterProgIdInfo
Action ended 17:02:15: RegisterExtensionInfo. Return value 1.
Action start 17:02:15: RegisterProgIdInfo.
MSI (s) (30:24) [17:02:15:264]: Doing action: RegisterMIMEInfo
Action ended 17:02:15: RegisterProgIdInfo. Return value 1.
MSI (s) (30:24) [17:02:15:264]: Note: 1: 2262 2: MIME 3: -2147287038
Action start 17:02:15: RegisterMIMEInfo.
MSI (s) (30:24) [17:02:15:264]: Doing action: WriteRegistryValues
Action ended 17:02:15: RegisterMIMEInfo. Return value 1.
Action start 17:02:15: WriteRegistryValues.
MSI (s) (30:24) [17:02:15:264]: Doing action: WriteIniValues
Action ended 17:02:15: WriteRegistryValues. Return value 1.
Action start 17:02:15: WriteIniValues.
MSI (s) (30:24) [17:02:15:264]: Doing action: WriteEnvironmentStrings
Action ended 17:02:15: WriteIniValues. Return value 1.
MSI (s) (30:24) [17:02:15:264]: Note: 1: 2262 2: Environment 3: -2147287038
Action start 17:02:15: WriteEnvironmentStrings.
MSI (s) (30:24) [17:02:15:280]: Doing action: RegisterFonts
Action ended 17:02:15: WriteEnvironmentStrings. Return value 1.
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: Font 3: -2147287038
Action start 17:02:15: RegisterFonts.
MSI (s) (30:24) [17:02:15:280]: Doing action: InstallODBC
Action ended 17:02:15: RegisterFonts. Return value 1.
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2711 2: ODBCDriverManager
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2711 2: ODBCDriverManager64
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: ODBCDriver 3: -2147287038
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: ODBCAttribute 3: -2147287038
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: ODBCDriver 3: -2147287038
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: ODBCAttribute 3: -2147287038
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: ODBCTranslator 3: -2147287038
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: ODBCTranslator 3: -2147287038
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: ODBCDataSource 3: -2147287038
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: ODBCSourceAttribute 3: -2147287038
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: ODBCDataSource 3: -2147287038
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: ODBCSourceAttribute 3: -2147287038
Action start 17:02:15: InstallODBC.
MSI (s) (30:24) [17:02:15:280]: Doing action: RegisterTypeLibraries
Action ended 17:02:15: InstallODBC. Return value 0.
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: TypeLib 3: -2147287038
Action start 17:02:15: RegisterTypeLibraries.
MSI (s) (30:24) [17:02:15:280]: Doing action: RegisterComPlus
Action ended 17:02:15: RegisterTypeLibraries. Return value 1.
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: Complus 3: -2147287038
Action start 17:02:15: RegisterComPlus.
MSI (s) (30:24) [17:02:15:280]: Doing action: InstallServices
Action ended 17:02:15: RegisterComPlus. Return value 1.
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: ServiceInstall 3: -2147287038
Action start 17:02:15: InstallServices.
MSI (s) (30:24) [17:02:15:280]: Doing action: StartServices
Action ended 17:02:15: InstallServices. Return value 1.
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: ServiceControl 3: -2147287038
Action start 17:02:15: StartServices.
MSI (s) (30:24) [17:02:15:280]: Doing action: SelfRegModules
Action ended 17:02:15: StartServices. Return value 1.
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: SelfReg 3: -2147287038
Action start 17:02:15: SelfRegModules.
MSI (s) (30:24) [17:02:15:280]: Doing action: RegisterUser
Action ended 17:02:15: SelfRegModules. Return value 1.
Action start 17:02:15: RegisterUser.
MSI (s) (30:24) [17:02:15:280]: Doing action: RegisterProduct
Action ended 17:02:15: RegisterUser. Return value 0.
Action start 17:02:15: RegisterProduct.
MSI (s) (30:24) [17:02:15:280]: Doing action: PublishComponents
Action ended 17:02:15: RegisterProduct. Return value 1.
MSI (s) (30:24) [17:02:15:280]: Note: 1: 2262 2: PublishComponent 3: -2147287038
Action start 17:02:15: PublishComponents.
MSI (s) (30:24) [17:02:15:280]: Doing action: MsiPublishAssemblies
Action ended 17:02:15: PublishComponents. Return value 1.
Action start 17:02:15: MsiPublishAssemblies.
MSI (s) (30:24) [17:02:15:280]: Doing action: PublishFeatures
Action ended 17:02:15: MsiPublishAssemblies. Return value 1.
Action start 17:02:15: PublishFeatures.
MSI (s) (30:24) [17:02:15:295]: Doing action: PublishProduct
Action ended 17:02:15: PublishFeatures. Return value 1.
Action start 17:02:15: PublishProduct.
MSI (s) (30:24) [17:02:15:295]: Resolving source.
MSI (s) (30:24) [17:02:15:295]: Resolving source to launched-from source.
MSI (s) (30:24) [17:02:15:295]: Setting launched-from source as last-used.
MSI (s) (30:24) [17:02:15:295]: PROPERTY CHANGE: Adding SourceDir property. Its value is '\\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\'.
MSI (s) (30:24) [17:02:15:295]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is '\\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\'.
MSI (s) (30:24) [17:02:15:295]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{E9E46EF1-BFBE-4575-B901-77C3580097B1}'.
MSI (s) (30:24) [17:02:15:295]: SOURCEDIR ==> \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\
MSI (s) (30:24) [17:02:15:295]: SOURCEDIR product ==> {E9E46EF1-BFBE-4575-B901-77C3580097B1}
MSI (s) (30:24) [17:02:15:295]: Determining source type
MSI (s) (30:24) [17:02:15:295]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (30:24) [17:02:15:295]: Source type from package 'atucfsuite.msi': 0
MSI (s) (30:24) [17:02:15:295]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (30:24) [17:02:15:295]: Source path resolution complete. Dumping Directory table...
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: TARGETDIR , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\ , LongSubPath: , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: WindowsFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Windows\ , LongSubPath: Windows\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: USERPROFILE , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\UserProfile\ , LongSubPath: UserProfile\ , ShortSubPath: USERPR~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: TemplateFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\ShellNew\ , LongSubPath: ShellNew\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: TempFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Temp\ , LongSubPath: Temp\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: System64Folder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\System64\ , LongSubPath: System64\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: System16Folder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\System\ , LongSubPath: System\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: StartupFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\StartUp\ , LongSubPath: StartUp\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: StartMenuFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Start Menu\ , LongSubPath: Start Menu\ , ShortSubPath: STARTM~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: SendToFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\SendTo\ , LongSubPath: SendTo\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: ProgramMenuFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Programs\ , LongSubPath: Programs\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: ProgramFiles64Folder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Program Files 64\ , LongSubPath: Program Files 64\ , ShortSubPath: Prog64~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: PersonalFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Personal\ , LongSubPath: Personal\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: SystemFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\System32\ , LongSubPath: System32\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: NEW_DIRECTORY3 , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\System32\Spool\ , LongSubPath: System32\Spool\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: NEW_DIRECTORY4 , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\System32\Spool\Drivers\ , LongSubPath: System32\Spool\Drivers\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: NEW_DIRECTORY5 , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\System32\Spool\Drivers\w32x86\ , LongSubPath: System32\Spool\Drivers\w32x86\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: MyPicturesFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\MyPictures\ , LongSubPath: MyPictures\ , ShortSubPath: MyPict~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: LocalAppDataFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\LocalAppData\ , LongSubPath: LocalAppData\ , ShortSubPath: LocalA~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: ProgramFilesFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\program files\ , LongSubPath: program files\ , ShortSubPath: PROGRA~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: ISYourCompanyDir , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\program files\Your Company Name\ , LongSubPath: program files\Your Company Name\ , ShortSubPath: PROGRA~1\YOURCO~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: ISYourProductDir , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\program files\Your Company Name\Your Product Name\ , LongSubPath: program files\Your Company Name\Your Product Name\ , ShortSubPath: PROGRA~1\YOURCO~1\YOURPR~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: NEW_DIRECTORY1 , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\program files\WebEx\ , LongSubPath: program files\WebEx\ , ShortSubPath: PROGRA~1\WebEx\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: NEW_DIRECTORY2 , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\program files\WebEx\Document Suite\ , LongSubPath: program files\WebEx\Document Suite\ , ShortSubPath: PROGRA~1\WebEx\DOCUME~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: INSTALLDIR , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\program files\WebEx\Document Suite\ , LongSubPath: program files\WebEx\Document Suite\ , ShortSubPath: PROGRA~1\WebEx\DOCUME~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: WEBEXWEB , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\program files\WebEx\Document Suite\WebExWeb\ , LongSubPath: program files\WebEx\Document Suite\WebExWeb\ , ShortSubPath: PROGRA~1\WebEx\DOCUME~1\WebExWeb\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: WEBEXVDO , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\program files\WebEx\Document Suite\WebExVdo\ , LongSubPath: program files\WebEx\Document Suite\WebExVdo\ , ShortSubPath: PROGRA~1\WebEx\DOCUME~1\WebExVdo\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: WEBEXRCD , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\program files\WebEx\Document Suite\WebExRcd\ , LongSubPath: program files\WebEx\Document Suite\WebExRcd\ , ShortSubPath: PROGRA~1\WebEx\DOCUME~1\WebExRcd\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: WEBEXFLH , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\program files\WebEx\Document Suite\WebExFlh\ , LongSubPath: program files\WebEx\Document Suite\WebExFlh\ , ShortSubPath: PROGRA~1\WebEx\DOCUME~1\WebExFlh\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: WEBEXAUD , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\program files\WebEx\Document Suite\WebExAud\ , LongSubPath: program files\WebEx\Document Suite\WebExAud\ , ShortSubPath: PROGRA~1\WebEx\DOCUME~1\WebExAud\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: GlobalAssemblyCache , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\GlobalAssemblyCache\ , LongSubPath: GlobalAssemblyCache\ , ShortSubPath: Global~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: FontsFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Fonts\ , LongSubPath: Fonts\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: FavoritesFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Favorites\ , LongSubPath: Favorites\ , ShortSubPath: FAVORI~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: DesktopFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Desktop\ , LongSubPath: Desktop\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: CommonFilesFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Common\ , LongSubPath: Common\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: ISCommonFilesFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Common\InstallShield\ , LongSubPath: Common\InstallShield\ , ShortSubPath: Common\Instal~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: ISUpdateServiceFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Common\InstallShield\UpdateService\ , LongSubPath: Common\InstallShield\UpdateService\ , ShortSubPath: Common\Instal~1\UPDATE~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: CommonFiles64Folder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Common64\ , LongSubPath: Common64\ , ShortSubPath:
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: CommonAppDataFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\CommonAppData\ , LongSubPath: CommonAppData\ , ShortSubPath: Common~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: AppDataFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\Application Data\ , LongSubPath: Application Data\ , ShortSubPath: APPLIC~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: AdminToolsFolder , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\AdminTools\ , LongSubPath: AdminTools\ , ShortSubPath: Admint~1\
MSI (s) (30:24) [17:02:15:295]: Dir (source): Key: ALLUSERSPROFILE , Object: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\All Users\ , LongSubPath: All Users\ , ShortSubPath: ALLUSE~1\
MSI (s) (30:24) [17:02:15:295]: Skipping action: ScheduleReboot (condition is false)
MSI (s) (30:24) [17:02:15:295]: Doing action: InstallFinalize
Action ended 17:02:15: PublishProduct. Return value 1.
MSI (s) (30:24) [17:02:15:295]: Running Script: C:\WINDOWS\Installer\MSI461.tmp
MSI (s) (30:24) [17:02:15:295]: PROPERTY CHANGE: Adding UpdateStarted property. Its value is '1'.
MSI (s) (30:24) [17:02:15:295]: Machine policy value 'DisableRollback' is 0
MSI (s) (30:24) [17:02:15:311]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (30:24) [17:02:15:311]: Executing op: Header(Signature=1397708873,Version=405,Timestamp=983074888,LangId=1033,Platform=0,ScriptType=1,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=0)
Action start 17:02:15: InstallFinalize.
MSI (s) (30:24) [17:02:15:311]: Executing op: ProductInfo(ProductKey={E9E46EF1-BFBE-4575-B901-77C3580097B1},ProductName=WebEx Document Suite,PackageName=atucfsuite.msi,Language=1033,Version=33882112,Assignment=0,ObsoleteArg=0,,,PackageCode={4979FFAA-DF3D-4CF5-B2CE-C557A96F9058},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
MSI (s) (30:24) [17:02:15:311]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\svc-altirisinstaller.orion\Application Data
MSI (s) (30:24) [17:02:15:311]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (30:24) [17:02:15:311]: Executing op: DialogInfo(Type=1,Argument=WebEx Document Suite)
MSI (s) (30:24) [17:02:15:311]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
MSI (s) (30:24) [17:02:15:311]: Executing op: SetBaseline(Baseline=0,)
MSI (s) (30:24) [17:02:15:311]: Executing op: SetBaseline(Baseline=1,)
MSI (s) (30:24) [17:02:15:311]: Executing op: ActionStart(Name=RemoveODBC,Description=Removing ODBC components,)
MSI (s) (30:24) [17:02:15:311]: Executing op: ODBCDriverManager(,BinaryType=0)
MSI (s) (30:24) [17:02:15:311]: Executing op: ODBCDriverManager(,BinaryType=1)
MSI (s) (30:24) [17:02:15:311]: Executing op: ActionStart(Name=InstallFiles,Description=Copying new files,Template=File: [1], Directory: [9], Size: [6])
MSI (s) (30:24) [17:02:15:311]: Executing op: InstallProtectedFiles(AllowUI=0)
MSI (s) (30:24) [17:02:15:311]: Executing op: ActionStart(Name=RegisterProduct,Description=Registering product,Template=[1])
MSI (s) (30:24) [17:02:15:311]: Executing op: UpdateEstimatedSize(EstimatedSize=0)
MSI (s) (30:24) [17:02:15:311]: Executing op: ProductCPDisplayInfoRegister()
MSI (s) (30:24) [17:02:15:311]: Executing op: ActionStart(Name=PublishProduct,Description=Publishing product information,)
MSI (s) (30:24) [17:02:15:311]: Executing op: CleanupConfigData()
MSI (s) (30:24) [17:02:15:311]: Executing op: RegisterPatchOrder(Continue=0,SequenceType=1,Remove=0)
MSI (s) (30:24) [17:02:15:311]: Executing op: SourceListRegisterLastUsed(SourceProduct={E9E46EF1-BFBE-4575-B901-77C3580097B1},LastUsedSource=\\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\)
MSI (s) (30:24) [17:02:15:311]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (30:24) [17:02:15:311]: Specifed source is already in a list.
MSI (s) (30:24) [17:02:15:311]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (30:24) [17:02:15:311]: Adding new sources is allowed.
MSI (s) (30:24) [17:02:15:311]: Set LastUsedSource to: \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\.
MSI (s) (30:24) [17:02:15:311]: Set LastUsedType to: n.
MSI (s) (30:24) [17:02:15:311]: Set LastUsedIndex to: 1.
MSI (s) (30:24) [17:02:15:311]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
MSI (s) (30:24) [17:02:15:327]: User policy value 'DisableRollback' is 0
MSI (s) (30:24) [17:02:15:327]: Machine policy value 'DisableRollback' is 0
MSI (s) (30:24) [17:02:15:327]: No System Restore sequence number for this installation.
MSI (s) (30:24) [17:02:15:327]: Unlocking Server
MSI (s) (30:24) [17:02:15:467]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
MSI (s) (30:24) [17:02:15:467]: Doing action: WriteWebExtoRegisterforPPT
Action ended 17:02:15: InstallFinalize. Return value 1.
MSI (s) (30:24) [17:02:15:467]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'WriteWebExtoRegisterforPPT'
MSI (s) (30:68) [17:02:15:499]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI465.tmp, Entrypoint: WriteWebExtoRegisterforPPTCallAt
Action start 17:02:15: WriteWebExtoRegisterforPPT.
Action ended 17:02:15: WriteWebExtoRegisterforPPT. Return value 1.
Action ended 17:02:15: INSTALL. Return value 1.
Property(S): DiskPrompt = [1]
Property(S): Registration = No
Property(S): UpgradeCode = {7DE5AC66-2A85-43EA-AAD5-AD2A13C98347}
Property(S): VersionNT = 501
Property(S): TARGETDIR = C:\
Property(S): ALLUSERSPROFILE = C:\Documents and Settings\All Users\
Property(S): AdminToolsFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\Programs\Administrative Tools\
Property(S): AppDataFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Application Data\
Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(S): CommonFiles64Folder = C:\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): DesktopFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Desktop\
Property(S): FavoritesFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Favorites\
Property(S): FontsFolder = C:\WINDOWS\Fonts\
Property(S): GlobalAssemblyCache = C:\
Property(S): NEW_DIRECTORY2 = C:\Program Files\WebEx\Document Suite\
Property(S): INSTALLDIR = C:\Program Files\WebEx\Document Suite\
Property(S): ISCommonFilesFolder = C:\Program Files\Common Files\InstallShield\
Property(S): ISUpdateServiceFolder = C:\Program Files\Common Files\InstallShield\UpdateService\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): ISYourCompanyDir = C:\Program Files\Your Company Name\
Property(S): ISYourProductDir = C:\Program Files\Your Company Name\Your Product Name\
Property(S): LocalAppDataFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Local Settings\Application Data\
Property(S): MyPicturesFolder = C:\Documents and Settings\svc-altirisinstaller.orion\My Documents\My Pictures\
Property(S): NEW_DIRECTORY1 = C:\Program Files\WebEx\
Property(S): SystemFolder = C:\WINDOWS\system32\
Property(S): NEW_DIRECTORY3 = C:\WINDOWS\system32\Spool\
Property(S): NEW_DIRECTORY4 = C:\WINDOWS\system32\Spool\Drivers\
Property(S): NEW_DIRECTORY5 = C:\WINDOWS\system32\Spool\Drivers\w32x86\
Property(S): PersonalFolder = C:\Documents and Settings\svc-altirisinstaller.orion\My Documents\
Property(S): ProgramFiles64Folder = C:\
Property(S): ProgramMenuFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\Programs\
Property(S): SendToFolder = C:\Documents and Settings\svc-altirisinstaller.orion\SendTo\
Property(S): StartMenuFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\
Property(S): StartupFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Start Menu\Programs\Startup\
Property(S): System16Folder = C:\WINDOWS\system\
Property(S): System64Folder = C:\
Property(S): SourceDir = \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\
Property(S): TempFolder = C:\DOCUME~1\SVC-AL~1.ORI\LOCALS~1\Temp\
Property(S): TemplateFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Templates\
Property(S): USERPROFILE = C:\Documents and Settings\svc-altirisinstaller.orion\
Property(S): WEBEXAUD = C:\Program Files\WebEx\Document Suite\WebExAud\
Property(S): WEBEXFLH = C:\Program Files\WebEx\Document Suite\WebExFlh\
Property(S): WEBEXRCD = C:\Program Files\WebEx\Document Suite\WebExRcd\
Property(S): WEBEXVDO = C:\Program Files\WebEx\Document Suite\WebExVdo\
Property(S): WEBEXWEB = C:\Program Files\WebEx\Document Suite\WebExWeb\
Property(S): WindowsFolder = C:\WINDOWS\
Property(S): Privileged = 1
Property(S): ROOTDRIVE = C:\
Property(S): ACTION = INSTALL
Property(S): UILevel = 2
Property(S): OriginalDatabase = \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\atucfsuite.msi
Property(S): DATABASE = C:\WINDOWS\Installer\f31426c.msi
Property(S): RedirectedDllSupport = 2
Property(S): _BrowseProperty = 0
Property(S): _IsMaintenance = Change
Property(S): _IsSetupTypeMin = Typical
Property(S): AgreeToLicense = No
Property(S): ApplicationUsers = AllUsers
Property(S): ARPCOMMENTS =
Property(S): ARPCONTACT = Customer Support
Property(S): MsiWin32AssemblySupport = 5.1.2600.5512
Property(S): ARPHELPLINK = http://support.webex.com/
Property(S): ARPHELPTELEPHONE =
Property(S): ARPURLINFOABOUT = http://www.webex.com
Property(S): ARPURLUPDATEINFO = http://www.webex.com/
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = InstallShield for Windows Installer
Property(S): Display_IsBitmapDlg = 1
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): DWUSINTERVAL = 30
Property(S): ErrorDialog = SetupError
Property(S): ERRORMSGPOWERPONITRUNNING = Microsoft PowerPoint 2000 or later is required for this installation. Please install PowerPoint 2000 or above first and try again.
Property(S): ERRORTITLE = Warning
Property(S): InstallChoice = AR
Property(S): INSTALLLEVEL = 100
Property(S): ISCHECKFORPRODUCTUPDATES = 1
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISVROOT_PORT_NO = 0
Property(S): LAUNCHPROGRAM = 0
Property(S): Manufacturer = WebEx Communications Inc.
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): ProductCode = {E9E46EF1-BFBE-4575-B901-77C3580097B1}
Property(S): ProductID = none
Property(S): ProductLanguage = 1033
Property(S): ProductName = WebEx Document Suite
Property(S): ProductVersion = 2.5
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): SetupType = Typical
Property(S): UCFPPTRUNNINGINFO = Microsoft PowerPoint is currently running on your computer.
To continue Setup, you must first close powerPoint.
Do you want to Setup to close PowerPoint for you now?
Property(S): UCFPPTRUNNINGTITLE = UCF AuthoringToolkit Installation
Property(S): ISReleaseFlags = NO_TSP
Property(S): Installed = 2008/08/21 12:41:14
Property(S): MsiNetAssemblySupport = 2.0.50727.42
Property(S): Date = 24/04/2009
Property(S): Time = 17:02:15
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextInternalLeading = 3
Property(S): TextHeight = 16
Property(S): BorderSide = 1
Property(S): BorderTop = 1
Property(S): CaptionHeight = 19
Property(S): ScreenY = 1050
Property(S): ScreenX = 1680
Property(S): SystemLanguageID = 3081
Property(S): ComputerName = 9F3TQ1S
Property(S): UserLanguageID = 3081
Property(S): UserSID = S-1-5-21-1394886208-832312246-1845911597-35870
Property(S): LogonUser = svc-altirisinstaller
Property(S): AdminUser = 1
Property(S): VirtualMemory = 2840
Property(S): PhysicalMemory = 2046
Property(S): Intel = 6
Property(S): COMPANYNAME = ***
Property(S): ShellAdvtSupport = 1
Property(S): USERNAME = ***
Property(S): OLEAdvtSupport = 1
Property(S): GPTSupport = 1
Property(S): RecentFolder = C:\Documents and Settings\svc-altirisinstaller.orion\Recent\
Property(S): PrintHoodFolder = C:\Documents and Settings\svc-altirisinstaller.orion\PrintHood\
Property(S): NetHoodFolder = C:\Documents and Settings\svc-altirisinstaller.orion\NetHood\
Property(S): RemoteAdminTS = 1
Property(S): WindowsVolume = C:\
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 3
Property(S): WindowsBuild = 2600
Property(S): VersionMsi = 4.05
Property(S): VersionDatabase = 200
Property(S): CLIENTPROCESSID = 4116
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:\WINDOWS\system32
Property(S): PRODUCTLANGUAGE = 1033
Property(S): ProductToBeRegistered = 1
Property(S): ProductState = 5
Property(S): PackageCode = {4979FFAA-DF3D-4CF5-B2CE-C557A96F9058}
Property(S): MsiLogFileLocation = c:\installlogs\webex_ppoint_addin.log
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SOURCEDIR = \\gldalt01\a-silent$\WebEx\Document Suite\Source\v2.6\
Property(S): SourcedirProduct = {E9E46EF1-BFBE-4575-B901-77C3580097B1}
MSI (s) (30:24) [17:02:15:733]: Note: 1: 1728
MSI (s) (30:24) [17:02:15:733]: Product: WebEx Document Suite -- Configuration completed successfully.
MSI (s) (30:24) [17:02:15:733]: Windows Installer reconfigured the product. Product Name: WebEx Document Suite. Product Version: 2.5. Product Language: 1033. Reconfiguration success or error status: 0.
MSI (s) (30:24) [17:02:15:733]: Cleaning up uninstalled install packages, if any exist
MSI (s) (30:24) [17:02:15:733]: MainEngineThread is returning 0
MSI (s) (30:38) [17:02:15:733]: No System Restore sequence number for this installation.
=== Logging stopped: 24/04/2009 17:02:15 ===
MSI (s) (30:38) [17:02:15:733]: User policy value 'DisableRollback' is 0
MSI (s) (30:38) [17:02:15:733]: Machine policy value 'DisableRollback' is 0
MSI (s) (30:38) [17:02:15:733]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (30:38) [17:02:15:733]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (30:38) [17:02:15:733]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (30:38) [17:02:15:733]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (30:38) [17:02:15:733]: Restoring environment variables
MSI (c) (14:84) [17:02:15:733]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (14:84) [17:02:15:733]: MainEngineThread is returning 0
=== Verbose logging stopped: 24/04/2009 17:02:15 ===

Answered 04/24/2009 by: Arry74
Green Belt

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Is the log above from the Altiris deployment? If so, this:MSI (s) (30:24) [17:02:14:280]: PROPERTY CHANGE: Adding ALLUSERS property. Its value is '1'.
<snip>
MSI (s) (30:24) [17:02:14:280]: PROPERTY CHANGE: Deleting ALLUSERS property. Its current value is '1'.
may be the problem.
Answered 04/24/2009 by: VBScab
Red Belt

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Arry,

The MSI appears to call a custom action dll that creates user specific registry entries (HKCU) needed for the powerpoint addin to be enabled and whatever logic is used in that custom dll prevents it from recreating those registry entries even when doing a full repair of the msi (/fa) so self-healing doesn't work (why oh why vendors do this, I'll never understand). So, given that you're new to this, consider this a great learning exercise :).

First, install the application as the currently logged on user and backup the following registry keys once installed:

HKEY_CURRENT_USER\Software\Webex
HKEY_CURRENT_USER\Software\Classes\Universal Communication Format
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\PowerPoint\AddIns\webex

<note: Office\11.0 is specific to Office 2003, make sure you look for the right path given your environment>

Second, create an transform file (MST...hopefully you have some type of packaging tool, wise, adminstudio, since using ORCA along would be painful :) ) and import these registry entries into it.

Third, add ActiveSetup registry entry to your MST so the machine triggers a self heal on the next logon for that user since this addin contains no entry points: http://itninja.com/blog/view/appdeploy:-articles:-activesetup
[HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{44CCA842-CC51-11CF-AAFA-00AA00B6015B}]
"Version"="1"
"StubPath"="Msiexec.exe /fu {E9E46EF1-BFBE-4575-B901-77C3580097B1}"

That outta do it. The MSI will install with the applied MST, ActiveSetup will be invoked on next logon, HKCU registry keys will be populated, and webex will launch when powerpoint is ran...

Good luck!

J
Answered 04/27/2009 by: jcarri06
Senior Purple Belt

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WOW !!

Many thanks for this, I will have a crack at it and let you know.
At the moment I am only using an evaluation of WISE, but have been experimenting with ORCA and INSTED.

Geez, looks like this one is a bit of a doozy hey.....

By the way, how on earth did you figure all of this out?
Answered 04/27/2009 by: Arry74
Green Belt

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I would strongly advise against using Orca/InstEdit as a beginner. These are tools either for very experienced packagers or for a QAD edit of an MSI/MST.

I would also strongly advise that you look at InstallShield as a product versus Wise. I have no axe to grind and actually prefer Wise but read this thread on the Altiris (sorry, Symantec) forum: http://www.symantec.com/connect/forums/will-we-ever-see-support-win-2008-or-sql-server-2008?sym=TRUE
Answered 04/27/2009 by: VBScab
Red Belt

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I have tried what you suggested and it works for the current user that was logged on during the install however when logging in as another user it says, only valid for products that are currently installed?
Answered 04/28/2009 by: Arry74
Green Belt

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Er...who were you replying to with the above? Certainly not me, since my post points you at the only realistic alternative to Wise and doesn't contain any solution suggestion...

Coming to the actual problem, you'll normally see that message when you try to uninstall a per-user installation with an account other than the one used to install it. Those of us who endure Group Policy deployments know it all too well. So, it seems to me that your deployment is set to be per-user.
Answered 04/28/2009 by: VBScab
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Many thanks Guys, sorry VBScab, I wrote the earlier reply without seeing your post.
Looks like I finally have it working....following jcarri06 doco above.
Many thanks to everybody for their assitance.
The error message I think was because I had ealier installed onto this pc under another user and I think it was conflicting etc.

This site is excellent, thankyou [:D]
Answered 04/28/2009 by: Arry74
Green Belt

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Glad to hear it's working for you. In regards to how we find these things out...you'll eventually reach a point where you'll have a good understanding of what applications "should be doing" and it'll be easier for you to identify where things could be going wrong.

Welcome to packaging!
Answered 04/28/2009 by: jcarri06
Senior Purple Belt

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ORIGINAL: VBScab
I would also strongly advise that you look at InstallShield as a product versus Wise. I have no axe to grind and actually prefer Wise but read this thread on the Altiris (sorry, Symantec) forum: http://www.symantec.com/connect/forums/will-we-ever-see-support-win-2008-or-sql-server-2008?sym=TRUE


:( sad panda...not a fan of installshield myself, but oh well...
Answered 04/28/2009 by: jcarri06
Senior Purple Belt

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