Hi,

Right we have decided to re configure our firewall and use client push as a method of installing the k1000 agent.

Now I am recieving this error message

Creating service
Opening pipe to service
IN: pipe_open(\pipe\KBRemoteService, 2)
Sending commands
Commands: msiexec /qn /i \\k1000-srv-1.test.co.uk\client\agent_provisioning\windows_platform\ampagent-5.3.47657-x86.msi HOST=k1000-srv-1.test.co.uk
Sending login credentials
Login:
The installation source for this product is not available. Verify that the source exists and that you can access it.
exit code: 1612ERROR: smb_raw_read_recv - NT_STATUS_PIPE_DISCONNECTED
ERROR: on_pipe_error - NT_STATUS_PIPE_DISCONNECTED
Removing service
OpenService - NT_STATUS_OK
StopService - NT_STATUS_OK
DeleteService - NT_STATUS_OK
CloseServiceHandle - NT_STATUS_OK
CloseSCMHandle - NT_STATUS_OK
Connecting to ADMIN$
Deleting service file
Disconnecting ADMIN$

STEP 3: PUSH SCRIPT\PROVISIONING - FAILED

Any ideas?

I can navigate to this share so that cant be the problem
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Can you run msiexec /qn /i \\k1000-srv-1.test.co.uk\client\agent_provisioning\windows_platform\ampagent-5.3.47657-x86.msi HOST=k1000-srv-1.test.co.uk as the user provided in the provisioning task?
Answered 12/16/2011 by: GillySpy
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I can. It installs the agent perfectly that way. any ideas?

thanks
Answered 12/16/2011 by: mac456
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When you ran that manually was there any user account control interaction? If so then the provisioning will not be able to bypass that. Make sure that UAC is disabled.
Answered 12/16/2011 by: GillySpy
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I will do some tests and let you know.

Thanks
Answered 12/16/2011 by: mac456
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Sorry I didnt read your post correct. No there wasnt any user interaction. It was completly silent
Answered 12/16/2011 by: mac456
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I'm using Avast as my security, does this have any effect on my installation?
Answered 12/16/2011 by: paulahendricks
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paulahendricks : I'm not familiar with Avast, but any product that will intercept other commands or files, etc could be an issue.

mac456: i suggest opening a ticket so we can troubleshoot in more detail.
Answered 12/18/2011 by: GillySpy
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Hi,
Sorry for the delay in responding. Tried on a different client and it worked and the same with a few others. Not sure whats going on with this client but all is good now.
Thanks
Answered 12/19/2011 by: mac456
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Excellent. Thanks for following up.
Answered 12/19/2011 by: GillySpy
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