Can anyone please help me solve this problem with ClearCase 7.0. I have a vendor MSI that i'm using a transform with and the only changes I have made are to drop 4 registry keys under HKCU. The problem is that every time I try to install it the first time it freezes, but if I reboot my system and start the installation again, it completes the installation with no issues!. This is eating my brians out as this has to be one of the worest applications I have work on. I have gone ahead and posted the log file I get when the installation is just frozen so please let me know what I am doing wrong.

Thank you!

=== Verbose logging started: 6/24/2008 19:02:34 Build type: SHIP UNICODE 3.01.4000.4039 Calling process: C:\program files\marimba\Castanet Tuner\lib\jre\bin\java.exe ===
MSI (c) (14:6C) [19:02:34:807]: Resetting cached policy values
MSI (c) (14:6C) [19:02:34:807]: Machine policy value 'Debug' is 0
MSI (c) (14:6C) [19:02:34:807]: ******* RunEngine:
******* Product: C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\1033_ClearCase.msi
******* Action:
******* CommandLine: **********
MSI (c) (14:6C) [19:02:34:807]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (14:6C) [19:02:34:807]: Grabbed execution mutex.
MSI (c) (14:6C) [19:02:36:329]: Cloaking enabled.
MSI (c) (14:6C) [19:02:36:329]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (14:6C) [19:02:36:359]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (9C:10) [19:02:36:549]: Grabbed execution mutex.
MSI (s) (9C:B4) [19:02:36:549]: Resetting cached policy values
MSI (s) (9C:B4) [19:02:36:549]: Machine policy value 'Debug' is 0
MSI (s) (9C:B4) [19:02:36:549]: ******* RunEngine:
******* Product: C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\1033_ClearCase.msi
******* Action:
******* CommandLine: **********
MSI (s) (9C:B4) [19:02:36:549]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (9C:B4) [19:02:36:649]: File will have security applied from OpCode.
MSI (s) (9C:B4) [19:02:36:740]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\1033_ClearCase.msi' against software restriction policy
MSI (s) (9C:B4) [19:02:36:740]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (s) (9C:B4) [19:02:36:740]: SOFTWARE RESTRICTION POLICY: C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\1033_ClearCase.msi is not digitally signed
MSI (s) (9C:B4) [19:02:36:760]: SOFTWARE RESTRICTION POLICY: C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\1033_ClearCase.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (9C:B4) [19:02:36:770]: End dialog not enabled
MSI (s) (9C:B4) [19:02:36:770]: Original package ==> C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\1033_ClearCase.msi
MSI (s) (9C:B4) [19:02:36:780]: Package we're running from ==> C:\WINDOWS\Installer\1005f3.msi
MSI (s) (9C:B4) [19:02:36:880]: APPCOMPAT: looking for appcompat database entry with ProductCode '{681411BD-5AD8-4DA5-BBEE-EF20E3628D33}'.
MSI (s) (9C:B4) [19:02:36:880]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (9C:B4) [19:02:36:910]: MSCOREE not loaded loading copy from system32
MSI (s) (9C:B4) [19:02:37:030]: Machine policy value 'DisablePatch' is 0
MSI (s) (9C:B4) [19:02:37:030]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (9C:B4) [19:02:37:030]: Machine policy value 'DisableMsi' is 0
MSI (s) (9C:B4) [19:02:37:030]: Machine policy value 'AlwaysInstallElevated' is 1
MSI (s) (9C:B4) [19:02:37:030]: User policy value 'AlwaysInstallElevated' is 1
MSI (s) (9C:B4) [19:02:37:030]: Running product '{681411BD-5AD8-4DA5-BBEE-EF20E3628D33}' with elevated privileges: All apps run elevated.
MSI (s) (9C:B4) [19:02:37:030]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (9C:B4) [19:02:37:030]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (9C:B4) [19:02:37:040]: Looking for secure file transform:
MSI (s) (9C:B4) [19:02:37:040]: Note: 1: 2343
MSI (s) (9C:B4) [19:02:37:040]: Unable to create a temp copy of transform '.
MSI (s) (9C:B4) [19:02:37:040]: Note: 1: 2203 2: 3: -2147287037
MSI (s) (9C:B4) [19:02:37:040]: Couldn't find cached transform . Looking for it at the original location.
MSI (s) (9C:B4) [19:02:37:040]: Looking for secure file transform: C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\Transforms\EM6P1EG30JJIPxENC38KAH18T85_1033_ClearCase.mst
MSI (s) (9C:B4) [19:02:37:040]: File will have security applied from OpCode.
MSI (s) (9C:B4) [19:02:37:060]: Original transform ==> C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\Transforms\EM6P1EG30JJIPxENC38KAH18T85_1033_ClearCase.mst
MSI (s) (9C:B4) [19:02:37:060]: Transform we're running from ==> C:\WINDOWS\Installer\1005f4.mst
MSI (s) (9C:B4) [19:02:37:060]: Found missing cached transform C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\Transforms\EM6P1EG30JJIPxENC38KAH18T85_1033_ClearCase.mst. Adding it to re-cache list.
MSI (s) (9C:B4) [19:02:37:060]: SOFTWARE RESTRICTION POLICY: Verifying transform --> 'C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\Transforms\EM6P1EG30JJIPxENC38KAH18T85_1033_ClearCase.mst' against software restriction policy
MSI (s) (9C:B4) [19:02:37:060]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (s) (9C:B4) [19:02:37:060]: SOFTWARE RESTRICTION POLICY: C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\Transforms\EM6P1EG30JJIPxENC38KAH18T85_1033_ClearCase.mst is not digitally signed
MSI (s) (9C:B4) [19:02:37:060]: SOFTWARE RESTRICTION POLICY: C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\Transforms\EM6P1EG30JJIPxENC38KAH18T85_1033_ClearCase.mst is permitted to run at the 'unrestricted' authorization level.
MSI (s) (9C:B4) [19:02:37:060]: Validating transform 'C:\WINDOWS\Installer\1005f4.mst' with validation bits 0
MSI (s) (9C:B4) [19:02:37:060]: Transform 'C:\WINDOWS\Installer\1005f4.mst' is valid.
MSI (s) (9C:B4) [19:02:37:060]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (s) (9C:B4) [19:02:37:060]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI (s) (9C:B4) [19:02:37:090]: Note: 1: 2262 2: Media 3: -2147287038
MSI (s) (9C:B4) [19:02:37:090]: Note: 1: 2262 2: File 3: -2147287038
MSI (s) (9C:B4) [19:02:37:090]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI (s) (9C:B4) [19:02:37:090]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (s) (9C:B4) [19:02:37:100]: TRANSFORM: 'PatchPackage' table is missing or empty. No pre-transform fixup necessary.
MSI (s) (9C:B4) [19:02:37:100]: TRANSFORM: Applying regular transform to database.
MSI (s) (9C:B4) [19:02:37:140]: Note: 1: 2262 2: ActionText 3: -2147287038
MSI (s) (9C:B4) [19:02:37:140]: Note: 1: 2262 2: AdminExecuteSequence 3: -2147287038
MSI (s) (9C:B4) [19:02:37:140]: Note: 1: 2262 2: Condition 3: -2147287038
MSI (s) (9C:B4) [19:02:37:140]: Note: 1: 2262 2: AdminUISequence 3: -2147287038
MSI (s) (9C:B4) [19:02:37:140]: Note: 1: 2262 2: AdvtExecuteSequence 3: -2147287038
MSI (s) (9C:B4) [19:02:37:140]: Note: 1: 2262 2: AdvtUISequence 3: -2147287038
MSI (s) (9C:B4) [19:02:37:140]: Note: 1: 2262 2: AppId 3: -2147287038
MSI (s) (9C:B4) [19:02:37:140]: Note: 1: 2262 2: AppSearch 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: BBControl 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Billboard 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: File 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: CCPSearch 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: CheckBox 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Class 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Icon 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ProgId 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ComboBox 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: CompLocator 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Complus 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Control 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Dialog 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ControlCondition 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ControlEvent 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: CreateFolder 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ModuleSignature 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: DrLocator 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Environment 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: EventMapping 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: MIME 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ModuleExclusion 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: FileSFPCatalog 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: SFPCatalog 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Font 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: IniFile 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: IniLocator 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: InstallUISequence 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: LaunchCondition 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ListBox 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ListView 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: LockPermissions 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Media 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ModuleComponents 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: MsiAssemblyName 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: MsiDigitalCertificate 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ModuleDependency 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: MsiDigitalSignature 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ODBCAttribute 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ODBCDriver 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ODBCDataSource 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ODBCSourceAttribute 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ODBCTranslator 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: PublishComponent 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: RadioButton 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: RegLocator 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: RemoveIniFile 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: RemoveRegistry 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ReserveCost 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: SelfReg 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ServiceControl 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: ServiceInstall 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Shortcut 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: TextStyle 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: UIText 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Upgrade 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: Verb 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: RsSelfReg 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: RSCRIncompatibility 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: RSExternalSetup 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: RSMSClasspath 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: RSWarningCondition 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: RSFeatureMap 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: HelpPlugin 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: HelpNamespace 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: HelpFileToNamespace 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: HelpFile 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: HelpFilter 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: HelpFilterToNamespace 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: #_PatchCache 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: #_BaselineData 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: #_BaselineFile 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: #_BaselineCost 3: -2147287038
MSI (s) (9C:B4) [19:02:37:150]: Note: 1: 2262 2: _MsiPatchTransformView 3: -2147287038
MSI (s) (9C:B4) [19:02:37:160]: APPCOMPAT: looking for appcompat database entry with ProductCode '{681411BD-5AD8-4DA5-BBEE-EF20E3628D33}'.
MSI (s) (9C:B4) [19:02:37:160]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (9C:B4) [19:02:37:160]: Transforms are absolute secure.
MSI (s) (9C:B4) [19:02:37:190]: Transforming table Property.

MSI (s) (9C:B4) [19:02:37:220]: Command Line: ALLUSERS=2 REBOOT=ReallySuppress TRANSFORMS=|C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\Transforms\EM6P1EG30JJIPxENC38KAH18T85_1033_ClearCase.mst SOURCELIST=http://kdcw2kmar01.cof.ds.capitalone.com:5282/ApplicationPackages/Desktop+Solutions/Max/IBM_Rational_ClearCase_v7.0?segment=Windows+2000,x86/any&path=/; CURRENTDIRECTORY=C:\program files\marimba\Castanet Tuner CLIENTUILEVEL=2 CLIENTPROCESSID=3348
MSI (s) (9C:B4) [19:02:37:220]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{290DEFE3-40C1-478F-ABDF-0F33B238F0BF}'.
MSI (s) (9C:B4) [19:02:37:220]: PROPERTY CHANGE: Adding RecacheTransforms property. Its value is 'C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\Transforms\EM6P1EG30JJIPxENC38KAH18T85_1033_ClearCase.mst'.
MSI (s) (9C:B4) [19:02:37:220]: PROPERTY CHANGE: Adding TRANSFORMS property. Its value is '|C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\Transforms\EM6P1EG30JJIPxENC38KAH18T85_1033_ClearCase.mst'.
MSI (s) (9C:B4) [19:02:37:220]: PROPERTY CHANGE: Adding TRANSFORMSSECURE property. Its value is '1'.
MSI (s) (9C:B4) [19:02:37:220]: PROPERTY CHANGE: Adding TRANSFORMSATSOURCE property. Its value is '1'.
MSI (s) (9C:B4) [19:02:37:220]: Product Code passed to Engine.Initialize: '
MSI (s) (9C:B4) [19:02:37:220]: Product Code from property table before transforms: '{681411BD-5AD8-4DA5-BBEE-EF20E3628D33}'
MSI (s) (9C:B4) [19:02:37:220]: Product Code from property table after transforms: '{681411BD-5AD8-4DA5-BBEE-EF20E3628D33}'
MSI (s) (9C:B4) [19:02:37:220]: Product not registered: beginning first-time install
MSI (s) (9C:B4) [19:02:37:220]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (9C:B4) [19:02:37:220]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (9C:B4) [19:02:37:220]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (9C:B4) [19:02:37:220]: Adding new sources is allowed.
MSI (s) (9C:B4) [19:02:37:220]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (9C:B4) [19:02:37:220]: Package name extracted from package path: '1033_ClearCase.msi'
MSI (s) (9C:B4) [19:02:37:220]: Package to be registered: '1033_ClearCase.msi'
MSI (s) (9C:B4) [19:02:37:220]: Note: 1: 2729
MSI (s) (9C:B4) [19:02:37:260]: Note: 1: 2729
MSI (s) (9C:B4) [19:02:37:260]: PROPERTY CHANGE: Adding IsAdminPackage property. Its value is '1'.
MSI (s) (9C:B4) [19:02:37:260]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '1'. Its new value: '2'.
MSI (s) (9C:B4) [19:02:37:260]: PROPERTY CHANGE: Deleting ALLUSERS property. Its current value is '2'.
MSI (s) (9C:B4) [19:02:37:260]: Machine policy value 'AlwaysInstallElevated' is 1
MSI (s) (9C:B4) [19:02:37:260]: User policy value 'AlwaysInstallElevated' is 1
MSI (s) (9C:B4) [19:02:37:260]: Running product '{681411BD-5AD8-4DA5-BBEE-EF20E3628D33}' with elevated privileges: All apps run elevated.
MSI (s) (9C:B4) [19:02:37:260]: Machine policy value 'EnableUserControl' is 0
MSI (s) (9C:B4) [19:02:37:260]: PROPERTY CHANGE: Adding RestrictedUserControl property. Its value is '1'.
MSI (s) (9C:B4) [19:02:37:260]: PROPERTY CHANGE: Adding ALLUSERS property. Its value is '2'.
MSI (s) (9C:B4) [19:02:37:330]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.
MSI (s) (9C:B4) [19:02:37:340]: Ignoring disallowed property SOURCELIST
MSI (s) (9C:B4) [19:02:37:340]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\program files\marimba\Castanet Tuner'.
MSI (s) (9C:B4) [19:02:37:340]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '2'.
MSI (s) (9C:B4) [19:02:37:340]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '3348'.
MSI (s) (9C:B4) [19:02:37:340]: PROPERTY CHANGE: Deleting ALLUSERS property. Its current value is '2'.
MSI (s) (9C:B4) [19:02:37:340]: TRANSFORMS property is now: |C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\Transforms\EM6P1EG30JJIPxENC38KAH18T85_1033_ClearCase.mst
MSI (s) (9C:B4) [19:02:37:340]: PROPERTY CHANGE: Deleting SourcedirProduct property. Its current value is '{681411BD-5AD8-4DA5-BBEE-EF20E3628D33}'.
MSI (s) (9C:B4) [19:02:37:340]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '110'.
MSI (s) (9C:B4) [19:02:37:340]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\Application Data
MSI (s) (9C:B4) [19:02:37:340]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\Favorites
MSI (s) (9C:B4) [19:02:37:350]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\NetHood
MSI (s) (9C:B4) [19:02:37:350]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\My Documents
MSI (s) (9C:B4) [19:02:37:350]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\PrintHood
MSI (s) (9C:B4) [19:02:37:360]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\Recent
MSI (s) (9C:B4) [19:02:37:360]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\SendTo
MSI (s) (9C:B4) [19:02:37:360]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\Templates
MSI (s) (9C:B4) [19:02:37:370]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (s) (9C:B4) [19:02:37:370]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\Local Settings\Application Data
MSI (s) (9C:B4) [19:02:37:370]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\My Documents\My Pictures
MSI (s) (9C:B4) [19:02:37:400]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\Start Menu\Programs\Administrative Tools
MSI (s) (9C:B4) [19:02:37:410]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\Start Menu\Programs\Startup
MSI (s) (9C:B4) [19:02:37:410]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\Start Menu\Programs
MSI (s) (9C:B4) [19:02:37:410]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\Start Menu
MSI (s) (9C:B4) [19:02:37:420]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\xpit20\Desktop
MSI (s) (9C:B4) [19:02:37:420]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (s) (9C:B4) [19:02:37:420]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (s) (9C:B4) [19:02:37:431]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (s) (9C:B4) [19:02:37:431]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (s) (9C:B4) [19:02:37:431]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (s) (9C:B4) [19:02:37:431]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (s) (9C:B4) [19:02:37:451]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (9C:B4) [19:02:37:451]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (9C:B4) [19:02:37:451]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (9C:B4) [19:02:37:451]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Capital One Associate'.
MSI (s) (9C:B4) [19:02:37:451]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (9C:B4) [19:02:37:451]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Capital One'.
MSI (s) (9C:B4) [19:02:37:451]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\WINDOWS\Installer\1005f3.msi'.
MSI (s) (9C:B4) [19:02:37:451]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\WINDOWS\.marimba\Marimba4620j2\ch.33\data\msi\1033_ClearCase.msi'.
MSI (s) (9C:B4) [19:02:37:461]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI (s) (9C:B4) [19:02:37:461]: Machine policy value 'DisableRollback' is 0
MSI (s) (9C:B4) [19:02:37:461]: User policy value 'DisableRollback' is 0
MSI (s) (9C:B4) [19:02:37:461]: PROPERTY CHANGE: Adding UILevel property. Its value is '3'.
MSI (s) (9C:B4) [19:02:37:461]: PROPERTY CHANGE: Adding MsiUIHideCancel property. Its value is '1'.
MSI (s) (9C:B4) [19:02:37:461]: PROPERTY CHANGE: Adding MsiUISourceResOnly property. Its value is '1'.
=== Logging started: 6/24/2008 19:02:37 ===
MSI (s) (9C:B4) [19:02:37:461]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (9C:B4) [19:02:37:461]: Doing action: INSTALL
MSI (s) (9C:B4) [19:02:37:471]: Running ExecuteSequence
MSI (s) (9C:B4) [19:02:37:471]: Doing action: ISMsiServerStartup
Action start 19:02:37: INSTALL.
Action start 19:02:37: ISMsiServerStartup.
MSI (s) (9C:A4) [19:02:37:491]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI7A.tmp, Entrypoint: MsiServerStartup
MSI (s) (9C:B4) [19:02:37:501]: Doing action: ISStartup
Action ended 19:02:37: ISMsiServerStartup. Return value 1.
MSI (s) (9C:EC) [19:02:37:511]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI7B.tmp, Entrypoint: StartUp
MSI (s) (9C:A0) [19:02:37:551]: Generating random cookie.
MSI (s) (9C:A0) [19:02:37:581]: Created Custom Action Server with PID 3048 (0xBE8).
MSI (s) (9C:04) [19:02:37:731]: Running as a service.
MSI (s) (9C:04) [19:02:37:731]: Hello, I'm your 32bit Impersonated custom action server.
MSI (s) (9C!E4) [19:02:37:871]: PROPERTY CHANGE: Deleting ISStartupEvent property. Its current value is 'E1526483'.
Action start 19:02:37: ISStartup.
1: ISStartUp Failure. OpenEvent, Error = 0x2
MSI (s) (9C:B4) [19:02:37:871]: Doing action: ISCleanUpFatalExit
Action ended 19:02:37: ISStartup. Return value 3.
MSI (s) (9C:18) [19:02:37:891]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI7C.tmp, Entrypoint: CleanUp
Action start 19:02:37: ISCleanUpFatalExit.
1: Shutting down the PRC server...
1: The InstallScript engine version currently installed on this machine is adequate.
1: RPC runtime reported exception 0x6ba
MSI (s) (9C!E4) [19:02:38:132]: PROPERTY CHANGE: Adding ISStartupEvent property. Its value is 'E238132'.
1: Event 'E238132' is created
Action ended 19:02:38: ISCleanUpFatalExit. Return value 1.
Action ended 19:02:38: INSTALL. Return value 3.
1: GetInstallDriver, Can not find InstallDriver in ROT table, Return Code = 0x80004005
1: {681411BD-5AD8-4DA5-BBEE-EF20E3628D33}
1: Extract supporting files
1: Failed to extract _IsUser.dll, Ignore it.
MSI (s) (9C!E4) [19:02:42:448]: Note: 1: 2732 2: 0
MSI (s) (9C!E4) [19:02:42:468]: Note: 1: 2732 2: 0
1: Failed to extract IGdi.dll, Ignore it.
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are you installing this remotely ?

i.e. a push from a remote server ? It looks like the good old ISScript DCOM issue to me.
Answered 06/24/2008 by: jmcfadyen
Fifth Degree Black Belt

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if you are not deploying remotely and are running isscript prior to installing the main app. you may need to put a kill process script in between the two installations or reboot the machine prior to launching the 2nd install.

kill any process along these lines _is*
Answered 06/24/2008 by: jmcfadyen
Fifth Degree Black Belt

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The ISSCRIPT v10 is actually already installed on the systems so all I'm doing is pushing out the ClearCase package with the transform to the machines. The package succeeds on some machines and just freezes on the rest with the log file I posted above.

What is this "DCOM issue" you speak of jmcfadyen? What do I need to do in order to resolve this issue? Any help you can provide would be very well appreciated! Thank you!
Answered 06/24/2008 by: justinSingh
Blue Belt

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ORIGINAL: justinSingh
What do I need to do in order to resolve this issue?
Ooooooh...I don't know...let me try. Errrrrrrrmmmmmmmmmm........Use Google? :)

The search term

. InstallShield +DCOM

will provide clues. Indeed, a search HERE on AppDeploy would do the same.

Also, please use the CODE tag (click the '<%' button) when posting logs or, er, code or indeed anyhting of any great length, as it will then be 'enclosed' in a scrollable text area instead of making the thread so long. Equally, no-one needs to see the WHOLE log. Normally, a dozen or so lines from above and below the offending lines is enough.
Answered 06/25/2008 by: VBScab
Red Belt

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