Can KACE require approval for certain tickets automatically?
Does anyone know if it's possible (and if it is, how do you do it) do get the K1000 to automatically require approval on certain types of requests? For example if they pick the category "Software Installation Request" then the ticket approver is automatically set?
Better yet, on the Software Library where users can choose to install thier own software, is there a way to generate approvals from there? I'm guessing not but at the moment without that we can't risk putting licensed or non-free software on there. Requiring the managers email to be entered isn't really good enough because it goes ahead with the install regardless of what is entered.