What software do you recommend for remote control. VNC, RDP, ETC....

Also is this used via WAN or local LAN.


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Community Chosen Answer


It kind of depends if you want to pay for a solution or not.  I like Bomgar and GoToMyPC for a paid solution.

Free?  UltraVNC or TightVNC both work very well.  I don't have a lot of experience with TeamViewer, but it seems to work pretty well.

Answered 10/04/2012 by: jknox
Red Belt

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We use ultra and tight vnc on campus (both free) and teamviewer off campus

Answered 10/02/2012 by: SMal.tmcc
Red Belt

  • Remote from Mac to MAC, or PC to Mac?
  • We are liking TeamViewer ... We even setup both managed actions on K1 for connecting to both IP address on the LAN and TeamViewer ID on WAN ... Pretty slick
  • the wuzzles,
    I like the teamviewer idea for Mac. Just wondering, are you guys paying for the product? or using the personal version of it. Also, would you mind elaborating a bit about your deployment? do you have silent installers for the teamviewer agent? or are you installing that manually?
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Remote Utilities works both in a LAN and over WAN (firewall bypass available). It's free for personal use. 

Answered 10/03/2012 by: conradsallian
White Belt

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If you are looking for an IOS app and need to control 1 machine PC or MAC Pocket Cloud is outstanding!!!!!!!!!

We also use Bomgar and Ultra VNC.

We have also used logmein free and team viewer.

Answered 10/10/2012 by: ronfalkoff
Third Degree Blue Belt

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A product we use in my environment is the Goverlan Administration Suite. It has a remote control application that is available for standalone purchase. It supports agent based remote support for windows clients, RDP for windows clients, and vnc for linux/mac clients. You can connect by IP or Hostname and it does integrate with KACE. The price is far lower than that of Bomgar and coming up in the next software version 8 there will be support for vPro KVM functionality which is one thing Bomgar holds over Goverlan. The admin suite was roughly 600/license with unlimited nodes. The remote control by itself is 200-300 per license. Last time we quoted 6 enterprise licenses for Bomgar it was in upwards of 15K.


look at it here


Currently we use it within our internal network that spans 9 different sites. I haven't tried to do anything external with it yet.

Answered 03/18/2013 by: GeekSoldier
Red Belt

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