Can anyone help me understand why these are failing if the agent is already installed?  Shouldn't it stop trying to deploy to these machines (we're getting this on 50+ systems in various offices of ours). 


Provisioning Log

  [05/09/13 10:08:18 AM] Begin provisioning...
  [05/09/13 10:08:18 AM] Executing Windows platform provisioning.
  [05/09/13 10:08:18 AM] Probing tcp ports for accessibility.
  [05/09/13 10:08:18 AM] Port 139 [netbios-ssn] open
  [05/09/13 10:08:18 AM] Port 445 [microsoft-ds] open


  [05/09/13 10:08:46 AM] Executing remote communications:

      Initializing RPC
      Connecting to ADMIN$
      Copying service file
      Disconnecting ADMIN$
      Connecting to IPC$


      Opening pipe to service
      Sending commands
      Sending login credentials
      Begin agent_msi_provision.bat processing.
      Detected 64-bit platform.
      K1000 Agent is already installed.
      End agent_msi_provision.bat processing.
      Removing service (Exit code: 0)
      Connecting to ADMIN$
      Deleting service file
      Disconnecting ADMIN$


  [05/09/13 10:08:46 AM] End of remote communications.
  [05/09/13 10:08:46 AM] End provisioning run.
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Community Chosen Answer


Use the agent updates and do it that way

Answered 05/09/2013 by: SMal.tmcc
Red Belt

  • Yeah, we've got that enabled already.
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Reboot and retry. Seen this many times that the provisioning fails after some time.

I suggest to use GPO for _INITIAL_ installation and update the outdated agents like SMAL suggested.

Answered 05/09/2013 by: Nico_K
Red Belt

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The automatic provisioning just attempts to install on everything. It doesn't care if it tried and succeeded last week, it just keeps trying. So these 50+ are machines that it actually installed the agent on during a previous run (or maybe you did it manually), but it tries again anyway. It doesn't really hurt anything, and in my experience can basically be ignored. Does that answer your question?

Answered 05/09/2013 by: Ben M
Ninth Degree Black Belt

  • Sorta, yes... lol. We're just on our initial deployment of the agents and the kace appliance. Just trying to make sure that all the agents have been to deployed to all the machines we have and that these aren't failing for other reasons.
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thanks for the advice everyone.

Answered 05/10/2013 by: j.hough_FNP
Orange Senior Belt

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