Kace 1000 In Devices I made visible the "Location" field. Is there a way to automatically populate this with info KACE can pull from Active Directory? Id also like to do this with the "Department" field. If I have to manually enter these for 1000's of computers, it will be a nightmare!
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I believe that the Location and Department fields are actually stored in the associated computer Asset. You can import a CSV file with the information if it isn't dynamic enough for that to be a problem. Otherwise you can use a custom service desk rule to make changes to the asset tables.

Answered 09/05/2016 by: chucksteel
Red Belt

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Chuck is right on the money.

This is tangential, but I want to mention you can apply labels to devices based on AD information. For example, if a computer in AD has "Location" as "San Francisco" you could apply a label like "Device - Location - San Francisco" and have the LDAP query re-run at check-in like other smart labels to reflect any changes in AD. You can create these Labels in Home > Label Managment > LDAP Labels
Answered 09/09/2016 by: JasonEgg
Second Degree Green Belt

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