Attempting to Image Precision M3800, KACE does not detect USB Ethernet Dongle
I am attempting to image a Dell Precision M3800 and am running into an issue with the USB 3.0 Ethernet Dongle. I have loaded the M3800 driver pack, which I see includes the following drivers:
||Realtek USB3.0 LAN Dongle Driver|
||Intel USB 3.0 eXtensible Host Controller Driver|
To me, this should detect the 3.0 driver, but it always fails trying to reach the Kbox. Any tips are welcome.
Community Chosen Answer
you need to add the usb3 and dongle drivers to the KBE. Place them in the kbe directory and rebuild a new kbe