Assigned asset details in user portal K1000
We are a video game development company and have many software titles that require a licence. We also have game development consoles and other types of hardware that are both networked and not.
What we are doing is assigning software license assets to workstations and hardware assets to users. We can see these license and hardware assets from the admin console.
If I view a user's workstation detailed information I can see the assigned software license assets. If I view a user detail I can see the assigned hardware assets.
When a user logs into the K1000 service centre he/she sees the following tabs in the portal: Welcome, Software library, My computer, License keys, Service desk, Knowledge base and download log.
When the user clicks on the "My computer" tab, as part of the inventory information would it be possible for him/her to see which software license assets are assigned to their workstation?
A tab in the user portal titled "My assets" would be great. So when a user is logged in they can see what is allocated to them. Is this possible? Or is there another way for the user to see their assigned hardware assets?
This would be very helpful in tracking inventory and settling discrepancies when inventory is MIA.
Any ideas would be welcome.
Community Chosen Answer
As far as I know, there's not a built in way in the user portal to track hardware assets other than the one that checks in to the K1000.
It sounds like something others would be able to use, so please submit that here as a feature request: http://kace.uservoice.com/forums/82699-k1000
In talking with one of the K1000 engineers, it should be possible to use a smart label to populate a custom data field on the computer inventory item with the hardware assets.
It's something that Kace support could possibly do, but it falls outside of the support contract. If you are interested, submit a ticket to KACE support and they can get you a quote.