Hello,

Have anyone working on Aspect Unified IP 6.6 application. Here I need to install a hotfix which is a zip file. To install Hot Fix, there is a file by the name of AspectHotFixUtility.exe in "..\UnifiedIP Shared\Tools\HOtFixUtility". We are able to manually install the hot fix through this file. But we need to create a package and then deploy in environment.

I tried to capture this but are getting some file error 1195.

Is there any silent switch or other way so I can capture the steps and install it?

Thanks
Dinesh
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Aspect UIP hotfixes are so frequent and so simple that I don't even bother packaging them. I write a simple batch file that kills any running Aspect programs, copies down the updated files, and registers them if needed. This is all Aspect's hotfix utility does. You can then just zip up the batch file with the updated files and then push them out with whatever Software Distribution system you have and use it to call the batch file. You can view the xml included with a particular hotfix to know where to copy the updated files and whether they need to be registered or not.
It would be nice if Aspect built in some parameters that we could pass to their HotFix utility to allow silent updating, but they don't.
Answered 02/14/2012 by: cyberbrad
Yellow Belt

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Thanks Cyberbrad for your help. Can you please share the batch file and the procedure which you are applying as I'm not so good in batch scripting. It will really save my lots of time.

Thanks
Dinesh
Answered 02/14/2012 by: Dinesh.Kashyap
Orange Senior Belt

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I can't provide the entire batch file. It is customized for our environment and contents different for every HotFix, but I can provide you a snippet from a batch file that show examples of copying some files and doing a couple of file registrations to get you started. Again, the actual files that you will copy and which files get registered will be different depending on which UIP components are installed on your PCs and which HotFix you are installing. Good Luck!


SET InstallDir=%TEMP%\Client_HotFix_18Jan2012 [Wherever You Unzip The Hotfix Files]
SET LOG="%TEMP%\UIP66_Hotfix011812_Install.log"

echo %time% - Copying updated files up to 01/18/12 HotFix...>> %LOG%
copy /Y "%InstallDir%\Unified IP Client\DataViews\ccprodbstatus.exe" "%PROGRAMFILES%\Aspect Software\Unified IP Client\DataViews" 1>nul 2>nul
copy /Y "%InstallDir%\Unified IP Shared\CCProAgent.ocx" "%PROGRAMFILES%\Aspect Software\Unified IP Shared" 1>nul 2>nul

echo %time% - Registering files...>> %LOG%
"%PROGRAMFILES%\Aspect Software\Unified IP Client\DataViews\ccprodbstatus.exe" /regserver
regsvr32.exe /s "%PROGRAMFILES%\Aspect Software\Unified IP Shared\CCProAgent.ocx"

Answered 02/14/2012 by: cyberbrad
Yellow Belt

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Thanks Cyberbrad again for your help. I need to apply Client_HotFix_04Jan2012. This has muliple files which need to be copied and registered. We also may need to uninstall hotfix, but through this way we were not be able to uninstall them.
Answered 02/14/2012 by: Dinesh.Kashyap
Orange Senior Belt

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There are several options to the Aspect Hot Fix utility including:

No Command Line Arguments Starts in Hot Fix Installation UI mode.
-create Starts in Hot Fix Creation UI mode.
-install <Hot Fix ZIP Files> Comma (,) Seperated list of Location of Hot Fix ZIP files. Installs one or more Hotfixes
-uninstall <Defect Numbers> UnInstall a Comma (,) seprated list of Hot Fix Numbers. Specify one or more Defect Numbers.
-ia <Timestamp> Specify Transcript Log Timestamp
-nogui Starts install in NOGUI mode
-? Shows this help

These should help this effort. Please feel free to use the Aspect Community (http://community.aspect.com) if you want to engage Aspect personnel directly with questions or contact Aspect Support.
Answered 02/17/2012 by: mely_aspect
Yellow Belt

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