Hello all,

I'm having a slight problem w/ an MSI for DynaComm/Elite. I don't believe any of the files are missing from my package. But after I install my package and launch the application, I only get a 1-2 second flash of it; it closes immediately afterwards. Please help!

Ann
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any services? what does the event viewer say? could be a service that stopped ..

Bart[8|]
Answered 05/23/2005 by: Bartesque
Orange Senior Belt

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Ann,

FileMon and RegMon are your friends in situations like these. See what they tell you.

One thing that can cause this is if registry keys that hold license information were not included in the package. Some Adobe apps are like this; if the app doesn't see those keys upon execution, it just flashed and closes.


Craig --<>.
Answered 05/24/2005 by: craig16229
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bad example, since Adobe will tell you its not installed correctly and that you should re-install it when you deploy the package with faulty or no user registration... see other posts on appdeploy regarding this issue.

However, this is not about Adobe .. sure, filemon and regmon are fine utils but why start of by using 3rd part utils before checking what seems nearest
Answered 05/24/2005 by: Bartesque
Orange Senior Belt

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user regmon and filemon like craig16229 stated the problem may be that it trying to access the registry
Answered 05/24/2005 by: linstead
Blue Belt

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i never would have guessed that [:-]

i guess real tech guys dont use eventviewer, just yank up the good ole regmon and isolate that missing permission [:D]
Answered 05/24/2005 by: Bartesque
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ORIGINAL: Bartesque

bad example, since Adobe will tell you its not installed correctly and that you should re-install it when you deploy the package with faulty or no user registration


Adobe PageMaker 7 can exhibit the behavior Ann described ( http://www.appdeploy.com/packages/detail.asp?id=385 ), and I have seen the same with a few other apps. That is why I offered it as a something to look at.

sure, filemon and regmon are fine utils but why start of by using 3rd part utils before checking what seems nearest

There are also things you can do with RegMon and FileMon to make analysis faster. See MSIMaker's tip at http://itninja.com/blog/view/command-line-printer-control-in-2000/xp8



Craig --<>.
Answered 05/24/2005 by: craig16229
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Thank you all for your suggestions. I do not think its the problem w/ the license b/c when I install it from CD, I'm never prompted for anything. My Team Lead has also sat down w/ me and we've run through both FileMon and RegMon w/ no luck. I will look into the even viewer and post a follow up.

Thanks again,
Ann
Answered 05/24/2005 by: lixi00
Yellow Belt

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Ann,

You may need to go through several cycles of opening permissions and re-running FileMon and RegMon to catch everything. I have also come across apps that do not show everything the first time through.


Craig --<>.
Answered 05/24/2005 by: craig16229
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Most applications display this behaviour if they do not find the environment variables.

Check the env. variables in the system
Answered 05/24/2005 by: Venki
Yellow Belt

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ORIGINAL: lixi00

Hello all,

I'm having a slight problem w/ an MSI for DynaComm/Elite. I don't believe any of the files are missing from my package. But after I install my package and launch the application, I only get a 1-2 second flash of it; it closes immediately afterwards. Please help!

Ann



I presume you mean for a local workstation administrator this is the case, or this only occurs as a regular user?
Answered 05/25/2005 by: GB1
Orange Belt

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Good point. Maybe something missing from the Path statement .. . .



Craig --<>.
Answered 05/25/2005 by: craig16229
Third Degree Brown Belt

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Hi There!

They are right.. It could be a path environment variable.. or INI or registries missing.. a good technique to find a solution to your problem is using a snapshot.. Try to use a snaphot software that could monitor the installation like InstallWatch Pro 2.5 InstallWatchPro, free software..

Install first your created MSI then run a before snapshot, then install the native installer for DynaComm/Elite.. then go to the after snapshot and check the viewer in InstallWatch.. Check if you're missing something.. This is better if you're tired of RegMOn or FileMon..

Hope this help.. [:D]


ORIGINAL: lixi00

Hello all,

I'm having a slight problem w/ an MSI for DynaComm/Elite. I don't believe any of the files are missing from my package. But after I install my package and launch the application, I only get a 1-2 second flash of it; it closes immediately afterwards. Please help!

Ann
Answered 05/25/2005 by: dj_xest
Fifth Degree Black Belt

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Try running the application with administrative privilages to determine if it is a permissions issue.
Answered 05/26/2005 by: xythex
Orange Senior Belt

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