Application installed through SMS doesn't show up under add/remove programs
Hello,
Here is the problem:
Application installed through SMS is not listed under add/remove programs
Some facts:
It only happens when I deploy certain MSI files and it doesnt happen with the others, even though I user the same procedure.
It happens with: quicktime, flash and shockwave
I can see that the programms are installed in the sms resource explorer. However if I go to the PC, log in and open "Add/Remove programs" tool I do not see them. Even though they do not show up they work.
I have tried playing around with MSI command line argument such as allusers=1 or allusers=2 as well as ARPSYSTEMCOMPONENT=1 or ARPSYSTEMCOMPONENT=0
Some of the command lines that I user for installing:
msiexec /i install_flash_player_8_active_x.msi allusers=2 ARPSYSTEMCOMPONENT=1 /qb /log %systemroot%\temp\Flash_8_msi.log
msiexec /i QuickTimeFINAL.msi /t QuickTime.mst ISSETUPDRIVEN=1 /qr
msiexec /i ShockWave10_lic_full_installer.msi /log %systemroot%\temp\shockwave_msi.log /qn allusers=2 reboot=reallysuppress
All of the above mentioned lines work. The applications get properly installed but are not listed under "Add/Remove programs"
I think it has something to do with SMS installing under SYSTEM account but I cannot find anything on the internet.
Please help.
Thanks.
Here is the problem:
Application installed through SMS is not listed under add/remove programs
Some facts:
It only happens when I deploy certain MSI files and it doesnt happen with the others, even though I user the same procedure.
It happens with: quicktime, flash and shockwave
I can see that the programms are installed in the sms resource explorer. However if I go to the PC, log in and open "Add/Remove programs" tool I do not see them. Even though they do not show up they work.
I have tried playing around with MSI command line argument such as allusers=1 or allusers=2 as well as ARPSYSTEMCOMPONENT=1 or ARPSYSTEMCOMPONENT=0
Some of the command lines that I user for installing:
msiexec /i install_flash_player_8_active_x.msi allusers=2 ARPSYSTEMCOMPONENT=1 /qb /log %systemroot%\temp\Flash_8_msi.log
msiexec /i QuickTimeFINAL.msi /t QuickTime.mst ISSETUPDRIVEN=1 /qr
msiexec /i ShockWave10_lic_full_installer.msi /log %systemroot%\temp\shockwave_msi.log /qn allusers=2 reboot=reallysuppress
All of the above mentioned lines work. The applications get properly installed but are not listed under "Add/Remove programs"
I think it has something to do with SMS installing under SYSTEM account but I cannot find anything on the internet.
Please help.
Thanks.
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Answers (7)
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Posted by:
mgroover
17 years ago
Posted by:
RobinV
17 years ago
Hello,
If I understand correctly the programs are installed? if so the "problem" is in the advertisement in SMS. Do you use a mandatory advertisement on the schedule tab in SMS? If you do, the program will be installed but it will not appear in add and remove software.
Hope this helps
Regards,
Robin
If I understand correctly the programs are installed? if so the "problem" is in the advertisement in SMS. Do you use a mandatory advertisement on the schedule tab in SMS? If you do, the program will be installed but it will not appear in add and remove software.
Hope this helps
Regards,
Robin
Posted by:
kanayevs
17 years ago
Thank you for suggestions guys I have tried both of them.
#1 I have tried to run flash install with the below command line:
msiexec /i install_flash_player_8_active_x.msi /log %systemroot%\temp\flash_msi.log /qn ALLUSERS=1 REBOOT=reallysuppress
No luck here. The app still gets installed but it does not show up.
#2 I got rid of the mandatory assignment, modified the package a bit and tried it again. Did not help either.
Let me explain why I think this is the SYSTEM account problem.
To test the installation command line I run:
at \\[my PC name] 10:10 /interactive cmd.exe
to open the command line under system account.
So when I run:
msiexec /i install_flash_player_8_active_x.msi /log %systemroot%\temp\flash_msi.log /qn ALLUSERS=1 REBOOT=reallysuppress
in the regular command line, flash gets added to the add/remove programs list. However, when I run under the system accaunt command line it does not appear.
At this point I am open to any =) suggestions. It has been a week already. %)
#1 I have tried to run flash install with the below command line:
msiexec /i install_flash_player_8_active_x.msi /log %systemroot%\temp\flash_msi.log /qn ALLUSERS=1 REBOOT=reallysuppress
No luck here. The app still gets installed but it does not show up.
#2 I got rid of the mandatory assignment, modified the package a bit and tried it again. Did not help either.
Let me explain why I think this is the SYSTEM account problem.
To test the installation command line I run:
at \\[my PC name] 10:10 /interactive cmd.exe
to open the command line under system account.
So when I run:
msiexec /i install_flash_player_8_active_x.msi /log %systemroot%\temp\flash_msi.log /qn ALLUSERS=1 REBOOT=reallysuppress
in the regular command line, flash gets added to the add/remove programs list. However, when I run under the system accaunt command line it does not appear.
At this point I am open to any =) suggestions. It has been a week already. %)
Posted by:
kanayevs
17 years ago
Posted by:
kanayevs
17 years ago
I got it figured out!
It WAS an ALLUSERS switch. It did not work for me because in the early stages of my package deployment testing I was running the installation without the switch and once you run the installation once without the proper switch it would not install properly even if you rerun it with the proper one. I had to clean the registry a bit before it started installing for all users.
It WAS an ALLUSERS switch. It did not work for me because in the early stages of my package deployment testing I was running the installation without the switch and once you run the installation once without the proper switch it would not install properly even if you rerun it with the proper one. I had to clean the registry a bit before it started installing for all users.
Posted by:
mgroover
17 years ago
Posted by:
kanayevs
17 years ago
ORIGINAL: mgroover
Did you run an uninstallation of the productcode manually? Otherwise you would only be triggering a reinstallation of the package.
Nope. I ran a uninstall executable provided by Macromedia on their website (suppose to work with all versions) but I guess it did not work for the msi installation cleanup. I think I should have tried uninstalling the product code. Thanks for the tip.
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