I installed Microsoft's Application Compatibility Toolkit 5.5. I then made and installed a test DCP MSI file on three different computers, including the machine where ACT is installed. On every machine the DCP gives me the following error: Inventory Collector - Agent had a runtime error. The Everyone group has Modify, Read, and Write rights to the logfile share. Any help that will get this working would be appreciated. Thanks.

Event log entries:

The description for Event ID ( 1008 ) in Source ( ACT-DC ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: [actdcsvc.exe] Inventory Collector agent had a runtime error.

The description for Event ID ( 1008 ) in Source ( ACT-DC ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: [actdcsvc.exe] Framework is exiting because the following system agents failed: Inventory Collector.

The description for Event ID ( 1017 ) in Source ( ACT-DC ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: [actdcsvc.exe] Framework is uninstalling because it encountered a fatal error.
0 Comments   [ + ] Show Comments

Comments

Please log in to comment

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Answers

0
Have you checked the share permissions as well as the folder permissions?

I'm looking a copy of ACT which still has reports for Xp SP3, does 5.5 have these reports?

regards
Greg
Answered 09/10/2010 by: gdouglass
Yellow Belt

Please log in to comment
0
Got encountered the same problem. Already checked the folder permissions, still give me a runtime error.
Answered 06/07/2011 by: billcooper
Yellow Belt

Please log in to comment
Answer this question or Comment on this question for clarity