Hi There,

I am using the AppDeploy manager to package up an EXE as an MSI and include some extra files needed for the operation of the software. It works successfully up until I provide a name for the file I click "Next" and the application crashed without an error. When I try relaunch the program it asks if I want to continue the repackaging i click "yes" but nothing happens and it crashes again.

In C:\ I have an errorlog for the repackager but all it contains is "Recipe File Version = '1.1' AppDeploy Repackager Version = '1.2'"

I am running this program as Administrator with UAC disabled.

Any ideas? 

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  • >Any ideas?
    It could be any one of a thousand things, couldn't it!

    The first thing I'd do is uninstall, do a thorough clean-up and then re-install. If it still crashes, I'd run ProcMon alongside as you start the app, so that you can see exactly what it's trying to do. I'd wager that you have either a missing or incorrectly permissioned file or registry entry.
    • Yes, it could be but due to the application having no decent log file generation it is hard to determine where the problem is, isn't it?

      I will be trying again shortly on another machine.
    • 10-Jun-2013 12:48:00 CRegSnapshot::GetSnapShot - RegOpenKeyEx: Access Denied HKEY_USERS\.DEFAULT\Software\Microsoft\SystemCertificates\Root\ProtectedRoots: Error 5:

      10-Jun-2013 12:57:54 Error- Function: CMSIHandler::PopulateMSITable, API: MsiDatabaseOpenView, Table: REGISTRY_TABLE, Query: INSERT INTO `Registry` (`Registry`.`Registry`,`Registry`.`Root`,`Registry`.`Key`,`Registry`.`Name`,`Registry`.`Value`,`Registry`.`Component_`) VALUES ('AppDeployRegistry85','2','SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\........U','REGDIFFCOMP')

      (trimmed as it was too long)

      I have full administrator access to the machine and am running the appdeploy application as administrator. What could cause this issue?

      • Any ideas, Team?

        All the helpful ones on holiday? Sorry I have a deadline to make and I need assistance ASAP otherwise I might as well scrap the whole thing and find a new job.
  • What is the size of your application??
  • No ideas? I might have to look for another product then. Cheers.
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