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App not uninstalling

I have Packaged this app it works fine but on uninstalling the installer runs for a short time then bombs out.
Leaving the INSTALLDIR and all HKLM keys installed by the app.The name of the app is Midas Messenger.I have tried adding custom actions but it doesn't even get to run the custom action.Any help please

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Answers (4)

Posted by: Bartesque 18 years ago
Orange Senior Belt
0
"App" includes a wide range of posibilities ... can you elaborate alittle on how you packaged this and with what means

Bart [8|]
Posted by: brenthunter2005 18 years ago
Fifth Degree Brown Belt
0
Any error messages related to this application in the Application Event Log?
Posted by: Willo 18 years ago
Yellow Belt
0
No errors in event log but getting error at end of uninstall error 2738 then it rolls back.
The name of the application is Midas Message manager
Posted by: brenthunter2005 18 years ago
Fifth Degree Brown Belt
0
Well, if thats a Windows Installer error, then it means: "Could not access VBScript run time for custom action."

Thats a bad thing really. I've got a couple of questions for you:

1/ What Operating System?
2/ Can you confirm that the MSI isn't uninstalling WSH or a component (ie: a DLL or Registry key) to do with WSH or VBScript etc?
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