There are things within our main trouble ticket queue that I would like to see immediately, but are not really pertinent for the User to see.  Is there a way to set our columns in the admin UI to a certain layout, and the users in their own?  I've looked all around and what to exhaust this as my last source to make sure I didn't skip over anything, thanks.

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  • I'm not aware of a way to do this either. My suggestion though would be to go to and try to add the enhancement request to help get this as part of the Kbox.
  • Not sure if you are talking about something like this
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I guess that will suffice, as usual.  Thanks Nshah.

Answered 06/14/2013 by: Wildwolfay
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