I have a package to upgrade Primavera 5 to 6.1 using an answer file per Vendor. It works locally if I am logged on but when I deploy it via SMS, it fails. I have tried every combination of setup.exe /s /f1"setupupgrade.iss" I can think of. unc, batch files, using sw installer account, using system and nothing works. Running it interactivly gives me the -3 code referring to the answer file but that is all.

Anybody else ever run into this or have a solution?

Thanks
Jim
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Did you try copying the files locally to the machine before executing the setup.exe with the answer file.
Answered 08/19/2008 by: bheers
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Unfortunatly the "files" add up to 1.25 GB, much larger than the local cache size so not an option.
Answered 08/19/2008 by: jbrunnqu
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Looking at this link http://itninja.com/blog/view/command-line-access-to-wmi-in-xp0 it says a -3 error is "Required data not found in the Setup.iss file".

If it could not find the SETUP.ISS file, it would generate a -5 error.

I think that the -3 indicates that there is an unexpected dialog box that is not accounted for in the answer file. Try generating the SETUP.ISS on another computer and compare it with the one you have to see if it is different.

You said it works locally if you are logged on, does this mean it works interactively when you are logged on or silently when you are logged on?

Does it come with a version of ISSCRIPT.MSI? It could be a installshield dcom problem.
Answered 08/19/2008 by: MicrosoftBob
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Thanks for the feedback. I can run it silently with /s when logged on. It works fine. It is only when I send via SMS that it fails to install. Other than installing with System, I cannot see what the difference is between me installing local vs SMS installing it.

No isscript.msi that I have found
Answered 08/19/2008 by: jbrunnqu
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I wouldn't waste any more time on the ISS file, as it's legacy, non supported non-standard technology at this point. You might as well repackage it.
Answered 08/19/2008 by: aogilmor
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or run it via sms with the -r or /r to create an appropriate response file with the missing dialog that it seems to encounter when u deploy via sms... then use this iss instead...
Answered 08/19/2008 by: kiptek
Second Degree Green Belt

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