After upgrading to KACE 1000 version 5.4 SP1, Under the Service Desk, Submitter name is not showing all the users, only 20/44 are displayed in the drop down menu?

How to remove the filter and show all the users for the submitter field?

Thanks!

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you can enter the start of the name to get the name more easy. It is better than you have 155434 names in one list. I understand you as you "only" have 44 names, but other people have more users.

AFAIK this was a wish from uservoice

Answered 03/07/2013 by: Nico_K
Red Belt

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Honestly I can't recall if you could take the filter off from the previous version, even though there is a show all button but for now, you will have to use the filter box to search for the name you are looking for. With 44 user or 18876 users, the filter works better then scrolling as you simply start typing the name and it starts to find the user you are interested in. 

Answered 03/07/2013 by: nshah
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You cant remove the filter.

Answered 03/11/2013 by: jdornan
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Thanks for all the reply....it's better to use the filter rather removing it.

Cheers!

Jay

Answered 03/11/2013 by: jaysajul
Senior White Belt

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