We have several users that once upgraded to 10.1.2, they cannot print anymore. I can log in (as an administrator) and print just fine to the same printer. What happens is that when the users does a File|Print, the dialog box comes up but once they hit Print, the box goes away and thing gets sent to the printer.
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What does the print menu ask of the user? Print to PDF or save as PDF may be an extra step if the default printer is a physical printer.
Answered 02/06/2012 by: bkelly
Red Belt

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check out : http://forums.adobe.com/message/4135936#4135936

1) Open Adobe Reader.
2) Go to Edit-->Preferences.
3) Select General pane under categories.
4) Uncheck the 'Enable protected mode' at the startup option and press OK.
5) Close reader application.
6) relaunch reader and you should be good to print.
Answered 02/08/2012 by: jeroenengelen
Yellow Belt

  • 1) Open Adobe Reader.


    2) Go to Edit-->Preferences.


    3) Select General pane under categories.


    4) Uncheck the 'Enable protected mode' at the startup
    option and press OK.


    5) Close reader application.


    6) relaunch reader and you should be good to print.
  • This works for me, with computer "hangs" problems. Top
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FYI This Adobe KB Article should solve your problem:
http://kb2.adobe.com/cps/928/cpsid_92870.html
Answered 02/06/2012 by: Roonerspism
Second Degree Brown Belt

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