Hello,

Has anyone come across this issue? Deployed Acrobat X Pro using sccm to machines and Pdf printer is not installed. Manual installation works.

Thanks very much.

Answer Summary:
Std was installed previously on the machines which Pro didn't uninstall cleanly. Add Std uninstall step prior to Pro version install, that fixed the issue. Thanks everyone.
Cancel
0 Comments   [ + ] Show Comments

Comments

Please log in to comment

Answers

1

Did you use the Adobe customization wizard? If you did it may be in the exceptions folder which is software that needs to be executed independently of the main installer. I get it all the time with Adobe CS products.

Answered 08/31/2012 by: ms01ak
Tenth Degree Black Belt

Please log in to comment
1

I used Adobe Customization Wizard X and I had no problems. Use this method for Adobe products, don't try to use msi/mst.

Answered 09/03/2012 by: karelv
Orange Senior Belt

Please log in to comment
1

I have used Adobe Customization Wizard (CustWiz1000_en_US.exe)
this will create a MST file for you to deploy like this:
msiexec /i acrostan.msi TRANSFORMS=acrostan.mst REBOOT=ReallySuppress /L* C:\acrox.log /qn

and the patch

msiexec /update AcrobatUpd1010.msp /L* C:\acrox_1.log /qn

Answered 09/03/2012 by: Sweede
Second Degree Green Belt

Please log in to comment
0

Is there a previous version on these machines?  I had to uninstall 9 completely before installing 10 to get the printer to show.

Answered 08/31/2012 by: SMal.tmcc
Red Belt

  • Clean uninstall was the issue. I installed Pro on top of Std which doesn't uninstall Std Cleanly. I added Std uninstall command before installing Pro, so the printer showed up again, hello!
Please log in to comment
Answer this question or Comment on this question for clarity