What would the syntax be for adding an email address to the current CC list in an email rule?  I've played around with it for a bit, but it usually just wipes the CC list rather than appending to it.

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Solution:

set HD_TICKET.CC_LIST = CONCAT(HD_TICKET.CC_LIST, ', email@address.com')

Answered 11/26/2013 by: TechArtisan
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