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Acrobat Reader 7 missing Icons

We are going to be upgrading to Acrobat Reader 7 ASAP. During testing i am finding that when I install silently (/qb) the user it installs under does not have an explorer icon associating PDFs with acrobat. The association is there and the program runs, but people will definately notice if it doesn't look like a PDF icon. Right now its a generic program icon. I noticed on the installs that do not work that the c:\windows\installer\<prodid> folder is not there, which holds the icons. i am using Adobe's MSi with no modifications, only using a transform. I logged out and logged in as a new user and the icon are fine, just not for the user that it installs under, which is a requirement because eventually it will going out via SMS and installing as the user.

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Answers (6)

Posted by: ticklemeozmo 17 years ago
Yellow Belt
0
While I don't mean to bump a dead topic, I'm having the exact same problem.

I rip out the Adobe Acrobat 7.0.8 MSI from the install folder (and all appropriate files). Install it via group policy (regardless of privileges on machine or domain) yields no icons for .PDF files (and no .ico files in C:\Windows\Installer\{Product Code}), but when double click the MSI file as admin, it installs no problem.
Posted by: matrixtushar 17 years ago
Purple Belt
0
hi,

i have already escalated this issue to Adobe. Just waiting for their reply
Posted by: oneillsean 17 years ago
Yellow Belt
0
Is this occuring using the 7.0.8 full install using a transform created by tuner?
Posted by: wehttam 17 years ago
Senior Yellow Belt
0
One of the other way that I have dealt with this before that worked was pointing the icon to ALLUSER directory. You may want to try that.
Posted by: ticklemeozmo 17 years ago
Yellow Belt
0
This is twice now I'm bumping a dead topic, mostly to give more information:

* This ONLY occurs during Publishing Adobe Reader to the User.
This is solved by Assigning Adobe Reader to the Computer for install.

Not what I wanted. :(

I was hoping that it could be installed by the user, but that doesn't work out so weLL. Fooey.
Posted by: controlair 15 years ago
Yellow Belt
0
[font="courier new"]If you're willing/able to modify your MST file, find the "Registry" table and make the following changes on each entry that has a Root=0 and modifies a "DefaultIcon" registry value.
[font="courier new"]
[font="courier new"]Example:
[font="courier new"]Default Value: [WindowsFolder]Installer\[ProductCode]\PDFFile_8.ico,0
Revised Value: [INSTALLDIR]Resource\Icons\PDFFile_8.ico,0
[font="courier new"]
[font="courier new"]More information:
The installer creates a duplicate set of icon files in two locations.
• Location#1 is [INSTALLDIR]Resource\Icons\
• Location#2 is [WindowsFolder]Installer\[ProductCode]\
But, in a Per-User install (which happens with published-to-user GPO), Location#2 changes to [%APPDATA%]\Microsoft\Installer\[ProductCode] in the CurrentUsers profile. However, the icons are not pointed to this new locaiton automatically. they are still pointing to the Windows\Installer\[ProduuctCode] location where no icons are ever created. This causes the problem where generic icons will be displayed where you should see PDF icons.
[font="courier new"]
[font="courier new"]My solution was to point the icons to the static location under [INSTALLDIR]. I don't know why the installer put these icon files here and then didn't use them, but they seem convenient and centrally located for all users. Natural candidates for this fix.
[font="courier new"][font="courier new"]
[font="courier new"]NOTE: I've not tested the impact of this change on ASSIGNED-to-USER, ASSIGNED-to-COMPUTER, ADVERTISED, or Manual install. I only made this mod for a GPO Published-to-user scenario. But it seems to work for our environment.
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