We are having some trouble installing Adobe Acrobat Pro 9.13. We have tried many different methods to install this and we always get an error when applying one of the patches. Here is what we run into.

Using the Adobe provided customization wizard (CustWiz90_en_US.exe) we create a custom MST

We then run from a script our install command ....
msiexec.exe /i "%path%\AcroPro.msi" /QB! TRANSFORMS="%path%\AcroPro.mst" ALLUSERS=1 REBOOT=R /L*V+! "c:\program files\wise\logs\AcroPro9.log"

This works and then our automated script will run the following command next:
msiexec.exe /a "%path%\AcroPro.msi" /p "%path%\1 AcroProStdUpd910_T1T2_incr.msp" /QB! ALLUSERS=1 REBOOT=R /L*V+! "c:\program files\wise\logs\AcroPro9Patch1.log"

This works!! But... it is on the next patch that it will always fail.
msiexec.exe /a "%path%\AcroPro.msi" /p "%path%\2 AcrobatUpd911_all_incr.msp" ALLUSERS=1 REBOOT=R /L*V+! "c:\program files\wise\logs\AcroPro9Patch2.log" /QB!

This gives us an error ever time. And we know we are not alone in this (http://forums.adobe.com/thread/472233?tstart=0) since as you can see others have the same issue.

And now the really upsetting part. If we manually double click on the AcroPro.msi and all .MSP files it all works with no errors!!

So we then tried to run everything from the command line but WITHOUT calling the custom .MST or do any logging. And sure enough it fails again on the same .MSP file.

Has anyone been able to install Acrobat Pro 9 and then patch it to 9.13 using a automated script that called msiexec?

And why would this all work when you double click on everything but not when you run it all from a cmd.exe window using msiexec?

Thanks for any assistance.
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I'm not sure why you're doing this. You should create a patched AIP of the MSI then just deploy that.

Also, you should NOT be deploying the 911 patch. It goes like this:
9.0.0 > 9.1.0 > 9.1.2

http://kb2.adobe.com/cps/498/cpsid_49880.html
Answered 09/10/2009 by: turbokitty
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You should create a patched AIP of the MSI then just deploy that.

Meaing an Admin Install Point? We are not donig an AIP for this app and we turn off all Updates within the .MST. We don't want anyone to patch any adobe products.
Answered 09/10/2009 by: mhsl808
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Try applying all patches on the same command line : (/update separated by ";" (semi-colon))

msiexec.exe /i "%path%\AcroPro.msi" /QB! TRANSFORMS="%path%\AcroPro.mst" ALLUSERS=1 /update "%path%\AcroProStdUpd910_T1T2_incr.msp;%path%\AcrobatUpd911_all_incr.msp" REBOOT=R /L*V+! "c:\program files\wise\logs\AcroPro9.log"
Answered 09/10/2009 by: darkfang
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ORIGINAL: mhsl808

You should create a patched AIP of the MSI then just deploy that.

Meaing an Admin Install Point? We are not donig an AIP for this app and we turn off all Updates within the .MST. We don't want anyone to patch any adobe products.



Are you sure you know what an AIP is? You're using /a in your command.
Answered 09/10/2009 by: turbokitty
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mis-type on my part.....sorry.
Answered 09/10/2009 by: mhsl808
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Putting everything on 1 command line worked !! Thanks.
Answered 09/10/2009 by: mhsl808
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darkfang: rating your post.
Answered 09/10/2009 by: turbokitty
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