Hi,
I have made a package of Acrobat Professional 7.0, it's simply a transform with serial and so on.
It seems to install ok but when another user logs on to the machine It starts the msi again.
Does anyone know what is causing this? Is it stuff that hasn't been installed because of permission problem or what?
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Adobe uses Active Setup during there installations I believe ...

Look in the HKLM\Software\Microsoft\Active Setup for the Acro GUID ...

That is what is installing your current user setting.
Answered 10/23/2006 by: gmorgan618
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I'll do that, thank's for the tip...
Answered 10/23/2006 by: zandztrom
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Hi Folks,
this is a intended behaviour of the Acrobat Pro MSI. But it is not caused by an Active Setup entry.
This is just the 'self repair' feature of MSI kicking in because some registry keys have to go to the users profile and with a diffrent user logging in they apparently aren't there.
You only have to worry, if 'self repair comes up each time a user logs in.
BTW: What did you exactly do when you say 'have made a package of Acrobat Professional 7.0'?
Regards, Nick
Answered 10/23/2006 by: nheim
Tenth Degree Black Belt

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Ok, that I made a package maybe an over statement, I just created a new .mst and put the .msi and an .mst together in a folder and published it in our "environment"....:)
Answered 10/23/2006 by: zandztrom
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Hi Frederik,
is the 'self repair' disappearing after a new user logs in for the first time?
Regards, Nick
Answered 10/23/2006 by: nheim
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Hi Nick,
It only seems to come up when the next user has got admin rights, so it seem like I have a run permission problem.
Have you got a soloution, or do you know wich keys it is that needs to be set?
Answered 10/24/2006 by: zandztrom
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Yes it only runs once, when a administrator logs in.
Answered 10/24/2006 by: zandztrom
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Hi Frederik,
what about users with 'normal' user rights?
Please be aware, that the self repair is only triggered with entry points like 'advertised shortcuts', COM objects and file extensions.
Please turn logging on and have a look at the logfile. You should see in there on which Features/Components the 'self repair' is kicking in.
Regards, Nick
Answered 10/24/2006 by: nheim
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ORIGINAL: zandztrom

Yes it only runs once, when a administrator logs in.

Have a look in the Event Viewer to find out which ProductCode, Feature, ComponentID and resource the healing is triggering on. If this is a file under the UserProfile then set the keypath for the component to a HKCU registry entry resource instead. As administrators will have the permissions to read other users profiles it think the component isn't broken but will hit the repair as it is missing anyway.

Please post what component/resource thie self-heal trigger on.
Answered 10/24/2006 by: AngelD
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I recommend you use InstallShield Tuner to create the Transform for Acrobat if possible.

This tool is free from Adobe website and has alot of options to choose that you do not get when you create the Transforms with Wise InstallTailor or InstallShield Tuner stand alone version.

You can download this tool here:

InstallShiled Tuner for Acrobat 7

Also, within the Transform set it to NOT RESTART and install to Machine not User.

Thanks,

KJ

Wise Packager
Answered 10/24/2006 by: kj_95376
Senior Yellow Belt

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Hi,

Nick
If I log on as a normal user nothing happens, it only repairs when I log on with an admin user.

AngelD
I will try that ASAP...

KJ
Already used Installshield tuner, and done it all, the way you say.

Thank's for your help guys.
Answered 10/25/2006 by: zandztrom
Senior Yellow Belt

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