The text "-+-+- Please reply above this line to add a comment -+-+-" is appended to all the notification
emaily by default.

> Skip "Please reply above this line" from the email notificiations
UPDATE KBSYS.SETTINGS SET VALUE ='' WHERE NAME='HD_REPLY_DELIMETER'

> Update the Delimeter characters used with "Please reply above this line" on email notifications
UPDATE KBSYS.SETTINGS SET VALUE ='--######--' WHERE NAME='HD_REPLY_DELIMETER'