http://www.netsupport-inc.com

Alpharetta, GA - February 13, 2003 - NetSupport, Inc. today announced that NetSupport Manager has been awarded finalist status by Network Computing, a CMP Media LLC magazine, for a 2003 Well-Connected Award in the category of Desktop/Mobile Management Solution. The product was chosen for its exceptional performance, enterprise-class deployment and manageability, and wide OS support.

“To be chosen by one of the most respected publication testing labs in the industry is a great honor.” stated David Auwarter, CEO, NetSupport. “We are extremely proud of our continued progress in what is a highly competitive marketplace, and view this award as further indication of the value of our technology and the quality of our staff in supporting our customers.”

This year, the winners of the Network Computing Well-Connected Awards will be revealed at an event held on the evening before one of the industryÂ’s largest trade shows, NetWorld+Interop 2003 Las Vegas. All Finalists will be highlighted in the May 1st issue of Network Computing and also on Network Computing Online at http://www.networkcomputing.com.

NetSupport Manager enables administrators, help desk representatives, tech support, and telecommuters to remotely control and manage remote or networked PCs. NetSupport Manager features a range of powerful, secure tools designed to deliver a complete remote PC maintenance and support solution over a LAN, WAN and the Internet.

“To be considered, all finalists are the technology solutions we’ve recommended in the past 12 months,” said Fritz Nelson, VP and Publisher of CMP’s Network Computing. “Our editors worked at length to research and test the best offerings in the technology arena during the course of the year. The products selected in the Well Connected Awards are unique because they have been tested by our editors who are current or former IT professionals who understand what our readers want ¾ products that deliver.”

About NetSupport, Inc.

NetSupport is based in Alpharetta, Georgia and is a member of the PCI Group of Companies. Products include NetSupport Manager, NetSupport School and NetSupport TCO. For more information, call 1-888-665-0808 or visit www.netsupport-inc.com.

About Network Computing

Network Computing (http://www.networkcomputing.com) published by CMP Media LLC, Manhasset, N.Y., is dedicated to providing critical analysis of technologies, vendors and products to 220,000 IT Managers and Staff who are accountable for strategic technology purchase decisions.