FrontRange Connect online networking forum goes live, offering members real-time access to product forums, content experts and interaction with FrontRange community members
PLEASANTON, Calif. - January 24, 2008 - FrontRange Solutions today announced FrontRange Connect, a new virtual community tailored for the needs of its customers and partners. Available at www.frontrange.com/community, the forum allows members to connect with industry peers and subject matter experts to explore product-specific interest areas and build new relationships.
"FrontRange Connect offers our users the opportunity to share content and comments of mutual interest, similar to the approach taken by popular social networking sites," said Bill Auvil, vice president, Customer Service, FrontRange Solutions. "We are excited about this latest offering to our user community. It supports our continued commitment to our customers through a series of initiatives focused on customer satisfaction."
Through the online forum, FrontRange customers, partners and staff can schedule and participate in online forums, discuss conferences, conduct polls, blog, provide real-time product feedback, and build relationships with other members who share their interests.
Anyone using or selling FrontRange products can sign up and complete a member profile. As a security precaution, members are able to view othersÃ¢Â€Â™ profile information, but they do not have access to names or any contact information until a member explicitly agrees to share it.
FrontRange is currently surveying community members for their recommendations on additional community content and topics, as well as ideas for future updates to the site.
About FrontRange Solutions
Founded in 1989, FrontRange Solutions develops software and services that allow organizations to deliver extraordinary customer relationships. Since its inception, the company has focused on solutions tailored specifically to the mid-market and distributed enterprises, and today it is the undisputed leader with more than one million users and a marquee client list.
FrontRange products are easy to implement and provide a quick return on investment and low total cost of ownership. They also increase productivity and customer satisfaction and service. FrontRange product families include: GoldMine(r) for business relationship management, team-based contact management and sales force automation solutions; IT Service Management with HEAT(r) and ITIL(r) standards-based modules for complete service management; IP Contact Center for reduced telephony costs and increased agent productivity, streamlined customer service and communications; and Infrastructure Management, which provides the ability to optimize the full lifecycle of a company's assets. For more information, please visit: www.frontrange.com.