Companies that use the Dell KACE appliance frequently ask if they can insert their corporate logo into the help desk and other user facing areas of the appliance. This can be done quickly and easily. In this guide, you will learn how to replace the standard Dell KACE logo with your own in the User Portal, the Client alert screen and in reports.
There are a few basic requirements for images. The User Portal and Report can use .bmp, .gif, .jpg, and .png file types. The Agent Alert image can only be .bmp. Additionally, there are size restrictions for each area.
224x50 is the standard size.
104x50 is shorter and doesn't clip the blue highlight around the 'Log Out' link.
300x75 is about as big as you can get without affecting the layout.
The report image dimensions are 120x32, this is specified in the auto-generated xml layout. You can adjust the report xml if you needed a different layout size.
KUserAlert uses a built-in image that is 100x38 for the logo. Anything different than that will get resized. The client logo displays on snooze and install progress popups, alerts, and message windows created by scripts. The splash screen logo displayed at boot and login is not currently customizable.
Once you have your company’s logo sized appropriately for each section, you can add them to the appliance by going to the Settings>General Settings area of the KBox. Browse to the appropriate picture for each line.
Once all images are selected, hit Upload Logos. The update should be instantaneous on User Portal and Reports. The Agent Alert will not update until the next time the system checks in. You can log into the User Portal to see the change.
*Note: The logo for reporting will only show up when the report is run as HTML. Running as CSV or TXT will not display any logo.
Adding your own logo is an easy way to personalize your KACE appliance, which can reduce user confusion when going to the portal or when getting pop up messages from the appliance.