Blog Posts tagged with Supporting Windows

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Automatically enable new Windows 10 builds in KACE K1000 SMA

Hi everybody,

since Microsoft changed its Windows lifecycle policy in Windows 10 to release a new OS build about twice a year (more information here) you may get a mix of different builds in your network inventory after some time.
Quests KACE SMA (aka K1000) recognizes every Windows 10 build as a new, independent OS in most parts of the appliance software.
That's quite helpful in some usage scenarios and in some it is not.

When I recently added a new Windows 10 1703 machine for testing purposes, it did not receive any managed installs and custom inventory rules at all - because "Microsoft Windows 10 Pro x64 (10.0.15063)" as it is called in the OS list was not enabled yet for all the software installers and custom inventory objects in our KACE SMA.
So I had to edit all these items manually and add Windows 10 1703 to the list of supported operating systems - what took quite a while.

If you (like me) don't want to do that every time a new Windows 10 build appears on your network here is way to avoid it:

Create a ticket rule that automatically adds missing Windows 10 builds to all your software installers and custom inventory rules!

Note: the following instructions are provided without any warranty, make backups, test carefully and use this at your own risk!

1. Go to "Configuration" section of your Service Desk module and to the "Rules" then
Hint: you can create ticket rules like this even if you normally do not use the service desk module!

2. If you want, switch to the service desk queue where you want to create the rule in - but it does not really matter which one it is since this one does not change any tickets at all. In this example we stay in the default queue.
Now hit the "Choose action" button and select "New (SQL)" then.

3. Enter a name for the rule like "Enable missing Windows 10 builds".
Be sure the check box "Enabled" is checked if you plan to run this scheduled - if you prefer manual execution, uncheck it!
In the "Select SQL" section, write this:
4. Leave all the following options unchecked except "Run update query". In this box, enter this:
  softw.ID soID,
  ost.ID AS osID
  SOFTWARE softw
  (softw.FILE_NAME <> '' OR softw.INVENTORY_RULE <> '') AND
  ost.NAME LIKE '%Windows 10 %' AND
    softOSJT.SOFTWARE_ID = softw.ID
    MACHINE machOS
  softw.ID IN (SELECT
    softOSJT.SOFTWARE_ID = softw.ID AND
    osNAMES.NAME LIKE '%Windows 10 %' AND
      MACHINE machOS2

Some explanation:
Take care of software objects with file attachments (installers) or custom inventory rules
Only select OS that are not already in the list of enabled OS for this software
Only select OS that are currently present in your active inventory - we don't want abandoned builds
Only select software items that already have at least one Windows 10 build enabled and limit this list to active inventory builds as well

5. Now set your schedule in the last section below. "15 minutes" is the shortest interval to choose, I personally run this once every hour. This query should not cause much impact on your appliance database performance, but you should test this in your environment.
If you prefer to run this manually, leave the "Schedule" section and disable the rule. You can still run it by hitting the "Run Now" button on demand.
Don't forget to save your work by hitting the "Save" button!

That's it! Carefully test this (make a backup!!), the "Last run log" section in the ticket rule editor shows you the last query results with a number of all the newly inserted software/OS relations and any other output of the database engine.

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Step-by-step: How to create a network bootable floppy

A Step-by-Step: Creating a Network Boot Disk 

Using Windows NT's Network Client Administrator

Creating a network boot disk can be a real headache. The subject is documented fairly poorly and tools to help you do the job are equally hard to come by. Due to the need for network startup disks for use with imaging software, this has become a regularly revisited subject at AppDeploySM. Though most imaging software packages come with their own network boot disk generation utility, even with these you may still want to create your own in an attempt to get the most optimal use of the limited space you have on that floppy disk. Step-by-step instructions covering how to do it yourself seem to be very difficult to find- so here goes:

 Network Client Administrator Installation

Network Client Administrator Installation

If you have an NT workstation you may skip to "Network Client Administrator Execution". Windows 2000 does not include an equivalent tool, however you may use the Windows NT version of the tool on a Windows 2000 system by performing the following steps: 

Create a folder called C:\Ncadmin.

Create a subfolder called C:\Ncadmin\Clients

Copy the following files from the I386 folder on the Windows NT Server 4.0 CD-ROM to the folder you created:

  •  Ncadmin.cn_

  •  Ncadmin.ex_

  • Ncadmin.hl_

At a command prompt, change to the C:\Ncadmin folder, and then type the following command:

"expand -r ncadmin.*"

Double-click Ncadmin.exe to launch the utility.

 Network Client Administrator Execution

Network Client Administrator Execution

Note: If you know that your network card is not listed, you will need to implement the steps below to add it to those available before proceeding.

Once launched, select the “Make Network Installation Startup Disk” from the menu and press the “Continue” button to begin.

You are requested to provide a path to the client installation files. Enter “C:\Ncadmin\Clients” as the path if you followed the steps above (or the appropriate directory if running from an existing NT Server installation), select the “Share Files” radio button and press “OK”.  This will share the "C:\Ncadmin\Clients" folder as “clients”, which you may feel to remove after your network boot disk has been created. 

The next dialog prompts you to choose what type of floppy, network client, and network card driver you wish to create the boot disk for. Choose “Network Client v3.0 for MS-DOS and Windows” as your network client.  Select your network card from the list and press “OK” to continue. If your network card is not listed, see “Adding new entries to the Network Client Administrator” below.

The next dialog will prompt you for startup disk configuration information including Computer Name, User Name (must be unique on the network), Domain, and Protocol and (if necessary) IP information. Select “TCP/IP Protocol” from the protocol dropdown list, it may appear that there is only one item to select- look closely and you should see a very small scroll bar in the dropdown list (push the down arrow to see “TCP/IP Protocol”). If available it is recommended that you use DHCP for simplicities sake- otherwise fill in the proper IP information here. 

Next the boot disk itself will actually be created. You will need to provide a blank, formatted system disk (bootable) for the files to be placed on. Windows NT/2000 cannot do this for you, as there is no DOS equivalent operating system present to place on the floppy. Go to a DOS or Windows 9x machine and format the disk with the “/s” option to create the blank, formatted system disk. This should NOT be a Windows NT formatted diskette.

As the floppy is populated with the necessary files a progress dialog is presented. When complete, you have your network boot floppy. If you should run into problems see some tips at the end of this document, our network boot disk creation FAQ or visit our network boot disk user forum.

 Adding New Entries to the Network Client Administrator

Adding New Entries to the Network Client Administrator

1. Copy the “Clients” subdirectory from the Windows NT Server compact disc to “c:\Ncadmin\clients”. Note that this requires nearly 70 megabytes (MB) of disk space.

2. Copy the network card’s entry in the [netcard] section of your NDIS2 driver's Oemsetup.inf and paste it into the [netcard] section of the file Wcnet.inf, found in the "\Clients\Msclient\Netsetup" folder.

For example, the following is the [netcard] section of the 3com 3C90x driver's Oemsetup.inf file:


tcm$el90x="3Com EtherLink PCI NICs (3C90X)",0,ndis,ethernet,0x07,tcm$el90x,tcm$el90x_nif

3. Append the NDIS2 driver's header and NIF section from the Oemsetup.inf file to the bottom of the same Wcnet.inf file.

For example, the following are the header and NIF sections of the 3com 3C90x driver's Oemsetup.inf file:




slot=SLOT,"Adapter Slot Number",int,"1,64,1",1,0x32
param=earlyrelease,"Early Release Option",keyonly,,,0x02
param=maxrequests,"Maximum number of general requests",int,"3,10,1",3,0x02
param=maxmulticasts,"Maximum number of multicast addresses",int,"1,50,1",16,0x02
param=maxtransmits,"Maximum number of queued transmits",int,"3,50,1",10,0x02
param=maxreceives,"Maximum Receive Buffers",int,"3,30,1",3,0x02
param=maxframesize,"Maximum frame size",int,"256,17952,8",4096,0x02

4. If in step three the data you appended contained DEVDIR= and/or DEVICE= entries, delete those lines from the file (Wcnet.inf).

5. If not already present, add the line, "ndis2=1:<drivername>" to the header (first part) of the data appended and save the Wcnet.inf file.  The driver name should have the .DOS extension. The 3com example above already contains this entry.

6. Copy the NDIS2 driver to the "\Clients\Msclient\Netsetup" folder.

In the 3com 3c90x example you would copy the file el90x.dos to the "\Clients\Msclient\Netsetup" folder.

 Troubleshooting Your New Network Boot Disk

Troubleshooting Your New Network Boot Disk

Error 33: Unable to Bind

Some cards require the Drivername value to be set under the header section in the Protocol.ini file. For example the 3c905 example described above exhibited this error until the protocol.ini file was edited to include the entry “drivername=el90x$” as follows:




DriverName=el90x$   <---- Note DriverName entry was added manually





One visitor reports that the DriverName entry was case sensitive, so be careful. (and thanks to Brian Fort for sharing!)

If the problem persists, this error can also sometimes be attributed to a problem with the internal name used in the protocol.ini. The internal driver name of the NIC driver is not what is expected. The driver name is normally the same as the filename of the driver with a $ appended to the end (i.e. FEM556N2.DOS would be FEM556N2$), but this isn't true for all drivers, check with your NIC vendor. 

Need some space? You can delete the file "a:\net\neth.msg" as it is not needed (121 kb)

Need a packet driver? Check out this resource: 


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[Konf 2011] 100% Windows 7 Deployment Automation

For those of you who were at the Konference, you may have seen my presentation on Windows 7 automation that uses several methods to achieve total automation for the end user experience. For those of you who missed it or who didn't attend the Konference, here is the presentation:

100% Windows 7 Deployment Automation

I will be adding code examples to this post soon, but I at least wanted to make the presentation available. I will also post a link to the video of my presentation if and when it becomes available on the DellKACE website.

For the following examples, much of the code is written in AutoIT. If you are unfamiliar with AutoIT, head over to and download the free IDE and compiler. Also, I wrote an O'Reilly book back in 2007 that is available on Amazon for $7.99 that gives you a basic start with the language. Now, here is the example list. This will be growing.

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Installing windows 7 admin tools as a post install task

A few people have asked if there was a scripted way to deploy the win 7 deployment tools so I thought I would share it.

This link has all the info that you need.

basically install Windows6.1-KB958830-x86-RefreshPkg.MSU using /quiet /norestart

(as a post install)

Then have a batch file that runs to install the components that you want.

dism /online /get-features to display the features that you need installed (on a machine that is already setup).

An example of using group policy management console is
dism /online /enable-feature /featurename:RemoteServerAdministrationTools /featurename:RemoteServerAdministrationTools-Features /featurename:RemoteServerAdministrationTools-Features-GP

Refer to the URL for additional options.

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KACE: K2000 Windows 7 32bit Deployment

Start to deploy Windows 7 systems with K2000.

One question to ask:

License keys, currently, we do not have any volume licnese for Windows 7,and been told by our supplier that there is no such product.

Will follow up the license key settings before we can start to push the new Win7 systems with KACE.


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